Classic Collision Florence

4.7 (1,799reviews)
94%
1450 W. Darlington Street,  Florence,  SC  29501

In operation 43 years, 4 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Florence, SC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (1,799)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs that left vehicles looking brand new, often exceeding expectations. Many highlighted the exceptional communication, with regular text and email updates throughout the repair process keeping them well-informed. The professionalism, friendliness, and helpfulness of the staff were frequently commended. Timeliness was a standout strength, with numerous vehicles completed ahead of the estimated date. Customers also appreciated the added touch of having their vehicles cleaned before pickup. A few customers noted concerns around color matching, incomplete repairs, cleanliness, and communication gaps, reflecting areas where improvements could further enhance the overall experience.
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"... informed throughout the entire repair process. The quality of the work exceeded my expectations my vehicle looks like it just came off the showroom ..." Read more
"... along the way. The quotes were detailed and accurate. The work was very quick and the result turned out amazing. I would recommend this company for any body work ..." Read more
"... can not even see where the work began and ended, its perfectly done!!! It looks like there was never any damage at all!! I have bragged on them all over town!! Thanku ..." Read more
"MY CAR LOOKS BRAND NEW!! LOOKS JUST LIKE HOW IT DID WHEN I FIRST GOT IT!! JOB WELL DONE CLASSIC COLLISION!! DEFINITELY EXCEEDED ..." Read more
"The business was efficient in getting our vehicle repaired and it was done with excellence."
"Your Team did an excellent job and was completed much earlier than expected making my inconvenience much shorter. The customer service is friendly and very professional ..." Read more
"They had my car ready before the estimated date"
"My car was not only fixed before the estimated date—they returned the car to me cleaner than when I dropped ..." Read more
"I love the professional service . Fixing my car in a timely manner was a plus"
"Finished the job a day earlier than promised and a little below the estimated cost. I cannot tell ..." Read more
"... was very satisfied with the work yall did on my car kept me updated throughout the whole process even cleaned and washed my car looks brand new you ..." Read more
"Communication was awesome! Notified me often"
"Great customer service. Classic Collision stayed in contact with me every step of the way. I was even allowed to leave my car at the shop until ..." Read more
"... Collision did an excellent job of repairing my car and keeping me updated on their progress. Im a very satisfied customer." Read more
"Communication is key. Call to find out my car was complete and ready for pick up. Went to pick it up and they ..." Read more

My Experience

Very well please excellent service Thank for everything Barbara Brown

My Experience

Extremely professional and kept me updated throughout the process. I’m very well please of Classic Collision!

Likely to Recommend

I will personally being going back if I ever need repairs again!

Repair Quality

It looks good as new if not better than before!

Customer Service

Justin was great to work with.

Returned Clean

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Repair Quality

Customer Service

Everything was done within a week and I loved the updates and communication provided.

Returned Clean

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Returned Clean

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Repair Quality

Service was great. The work was completed to satisfactory and in a timely manner! Would definitely recommend

Customer Service

Returned Clean

My Experience

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Repair Quality

Gas cap strap was broken Taillights on driver side was out but was working when I dropped it off

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Everyone was so nice and helpful. I was very impressed and satisfied

Returned Clean

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Returned Clean

My Experience

I am a very satisfied customer... They kept me updated about my vehicle and finished the job quick... The team did awesome.

Likely to Recommend

Good experience

Repair Quality

Great work very satisfied!

Customer Service

Great service and very welcoming!

Returned Clean

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Repair Quality

They did the best they could I would say, but you can tell that one side of the car looks better than the other one

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Wasn’t satisfied how my mudflaps look but other than everything else was decent well done

Customer Service

Returned Clean

My Experience

Car looks very nice. Job well done.

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Repair Quality

Customer Service

Returned Clean

My Experience

As any vehicle owner, you are happy and excited to get your vehicle back and looking like it just came off the parking lot of a dealership, looking brand new! Excellent job in putting my Baby Blue back together ❤️

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

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Returned Clean