Gaster Family Collision

5.0 (194reviews)

100%

(843) 407-4485

3115 S Cashua Drive, Florence, SC 29501

100%

See Photos

3115 S Cashua Drive
Florence, SC 29501

Get Directions Website Email

About Gaster Family Collision

See Photos

3115 S Cashua Drive
Florence, SC 29501

Get Directions Website Email

Gaster Family Collision is a family owned and operated repair facility dedicated to YOU! Our mission and focus is on our customers and community. Our highly trained I-CAR certified staff are dedicated in providing you with a safe quality repair. Come see us today and experience the feeling of being valued!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (194)

Sort By:
Newest
Rating

117 Customers Rated

5 Stars

57.7% Complete

(112)
4 Stars

2.6% Complete

(5)
3 Stars

0% Complete

(0)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, professionalism, and friendliness. Repairs are frequently described as excellent, with results that look brand new, and pricing is noted as fair and reasonable. Many customers highlight the shop going above and beyond expectations. Timeliness is a recurring strength, with numerous customers noting their vehicles were completed earlier than promised. Communication throughout the repair process is widely appreciated, with customers valuing being kept informed and updated. Several customers mention they would strongly recommend the shop to friends, family, and coworkers. One area noted directly by a customer was a desire for more proactive mid-week status updates during the repair process.

Select to learn more

Service Quality
Timeliness
Communication

"... work on my wifes car was excellent and professional. No hassle, no delays, and no disappointments. They truly went the extra mile in both the work and customer satisfaction. Thanks ..." Read more

"Excellent service and staff. Cost was extremely reasonable and my car looks like new. I will definitely refer others to them"

"Above and beyond my expectations. Since paying out of pocket, federal worker getting no paycheck. GFC came in ..." Read more

"Very professional from start to finish. Good communication, updated on status of repair, and quality work with care for people ..." Read more

"Extremely professional and fast and everything looks perfect"

"Earlier than I expected"

"Completed in 3 days!"

"I was pleasantly surprised the work was completed so quick"

"Quality, timely, trustworthy and friendly experience. Highly recommend!"

"The service was excellent and the repairs were done quicker than expected. I can see why the Gaster Family Collision was highly ..." Read more

"Kept in touch throughout and always available when contacting about issues."

"Texted me multiple times updating the service being done."

"I sent my vehicle there to fix one issue, they contacted me and told me the me through the whole process and went above and beyond to make it even better ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Excellent service and staff. Cost was extremely reasonable and my car looks like new. I will definitely refer others to them"

"Above and beyond my expectations. Since paying out of pocket, federal worker getting no paycheck. GFC came in ..." Read more

"Very professional from start to finish. Good communication, updated on status of repair, and quality work with care for people ..." Read more

"Extremely professional and fast and everything looks perfect"

"Earlier than I expected"

"Completed in 3 days!"

"I was pleasantly surprised the work was completed so quick"

"Quality, timely, trustworthy and friendly experience. Highly recommend!"

"The service was excellent and the repairs were done quicker than expected. I can see why the Gaster Family Collision was highly ..." Read more

"Kept in touch throughout and always available when contacting about issues."

"Texted me multiple times updating the service being done."

"I sent my vehicle there to fix one issue, they contacted me and told me the me through the whole process and went above and beyond to make it even better ..." Read more

Ishani (Honda owner) reviewed 8/4/26

Matt and everyone at the Gaster Family Collision are very very helpful. Matt fixed my car at a fair price which would have cost me a lot if I went somewhere else.

Tamara (Ford owner) reviewed 8/3/26

Exceptional customer service with quick completion times

Will 100% recommend them!!!!

Fantastic customer service.

Charlie (Chevrolet owner) reviewed 7/29/26

Excellent job well done. The truck looked brand new. Headlights looked new. Thank you Matt and your team for the Excellent Service you and your team have done. This is a 10 out of a 10 for me.

Mary (Ford owner) reviewed 7/29/26

Petia (Toyota owner) reviewed 7/27/26

Great service!!! Very fast and professional !!! Thank you very much!

Christie (Honda owner) reviewed 7/15/26

Absolutely awesome customer service, which is almost nonexistent these days! Matt kept me updated daily and completed the work earlier than estimated. I cannot give enough praise for the amazing job he and his crew did! Recommend 1000% to anyone!

Elena (Subaru owner) reviewed 7/13/26

The customer service was wonderful and I’m so happy with the repair, paint job, and entire experience. Would highly recommend!

Jeff (Porsche owner) reviewed 7/9/26

Great honest group!!!

Robbie (Chevrolet owner) reviewed 7/8/26

Excellent job, thanks!

Jason (Cadillac owner) reviewed 6/24/26

Awesome!

Awesome thank you so much!!

Awesome thank you so much!

Laura (Toyota owner) reviewed 6/19/26

Great service.

Absolutely

Great customer service. Have used them multiple times & always very satisfied.

Great customer service.

Matthew (Subaru owner) reviewed 6/15/26

Great personable, customer service!

If any one needs any type of body repair, they would be the only business I would recommend!

Some of the best customer service I have ever received of any industry!

Judy (Honda owner) reviewed 6/11/26

Thank you for the way you got right on it and did it good job and got it back to me I have something else I need done so I will be in touch with you and a friend that needs some work so I will recommend you thank you

Did a great job and in a timely manner

Leslie (Honda owner) reviewed 6/11/26

Mark (Hyundai owner) reviewed 6/9/26

Great job. You guys are so nice. I enjoyed meeting your son (# 13) too.

Joey (Jeep owner) reviewed 6/8/26

Good people

Quick to do the job!

Great customer service

Wesley (Toyota owner) reviewed 6/5/26

Great service. Good value.

Joyce (Cadillac owner) reviewed 6/4/26

I am most impressed with Matt and his ability to relate to his customers. He strives to satisfy all of his team and customers!!!

Definitely a 10

David (Toyota owner) reviewed 6/2/26

Thank you so much for the excellent service I received. Your explanation of the repairs and your effort to repair my window so that it will be more cost effective for me is much appreciated. Definitely will recommend you to others!

James Thomas (BMW owner) reviewed 6/1/26

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Differences in repair estimates are common. Be sure to compare the differences between the two. If you're not sure why one estimate is different from another be sure to ask.

Gaster Family Collision

About Gaster Family Collision

Reviews (194)

117 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0