Gaster Family Collision

5.0 (208reviews)
100%
3115 S Cashua Drive,  Florence,  SC  29501
See Photos

Gaster Family Collision is a family owned and operated repair facility dedicated to YOU! Our mission and focus is on our customers and community. Our highly trained I-CAR certified staff are dedicated in providing you with a safe quality repair. Come see us today and experience the feeling of being valued!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (208)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, professionalism, and friendly atmosphere. Many highlight that repairs are completed ahead of schedule, with results that leave vehicles looking brand new. The quality of workmanship is frequently described as excellent, with fair and reasonable pricing noted as a standout benefit. Customers appreciate being kept informed throughout the repair process and commend the team for going above and beyond expectations. The cleanliness of returned vehicles is also a recurring positive note. Several customers mention they have already referred friends and family, reflecting strong trust in the shop. A few customers noted minor communication gaps mid-process, though these were offset by early completion of repairs.
AI-Generated from reviews written in the last 12 months
Select to learn more
"Excellent service and staff. Cost was extremely reasonable and my car looks like new. I will definitely refer ..." Read more
"Yall did a fantastic job on my Lexus. You went above and beyond and Im thrilled with the way the car looks. Im certainly going to recommend your company to ..." Read more
"... professional. No hassle, no delays, and no disappointments. They truly went the extra mile in both the work and customer satisfaction. Thanks again. SDG" Read more
"Above and beyond my expectations. Since paying out of pocket, federal worker getting no paycheck. GFC came in ..." Read more
"Gaster family auto was great. They gave me an honest quote and did EXCEPTIONAL work. I literally cant tell where the body damage was ..." Read more
"Did a perfect repair in a short time"
"The service was excellent and the repairs were done quicker than expected. I can see why the Gaster Family Collision was highly ..." Read more
"Completed in 3 days!"
"Did a great job and in a timely manner"
"I was pleasantly surprised the work was completed so quick"
"Texted me multiple times updating the service being done."
"... impressed by the repair. The Gaster family auto team did a great job of communicating expectations and finishing the work on time. It looks like new. Thank you!" Read more
"I sent my vehicle there to fix one issue, they contacted me and told me the me through the whole process and went above and beyond to make it even better ..." Read more
"... and the manner in which my concern was addressed. I was kept informed of the status of the job throughout the process. I was very pleased with the quick turnaround ..." Read more
"Excellent service and great communication through the process."

My Experience

Well please.

Likely to Recommend

Repair Quality

Great work and quick turnaround! Thank you!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Matt and all those at Gaster Family Collision always do an outstanding job. They have worked on all of my vehicles and the results of ALL 4 exceeded my expectations. I am thankful for the attention to detail that they provide and I will not hesitate to use them again if an opportunity arises.

My Experience

Our experience with the Gaster family was as if we were 'family'. They were concerned about our needs.There professionalism and desire to do the do job right was expressed right from the beginning and throughout as a job well done! We appreciate their stick-to-itiveness! Thank you Gaster Family!

My Experience

Quality was performed as promised. Staff was easy to work with as well.

My Experience

Great service and friendly! Glad I found Gaster. We will use them again!

Likely to Recommend

Repair Quality

Great service and friendly!

Customer Service

Very satisfied

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Good work and great customer service

Likely to Recommend

I would recommend to all

Repair Quality

Excellent work and customer service

Customer Service

Customer service was the best

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very impressed by the repair. The Gaster family auto team did a great job of communicating expectations and finishing the work on time. It looks like new. Thank you!

Likely to Recommend

Will absolutely send work to them

Repair Quality

Gaster family auto was great. They gave me an honest quote and did EXCEPTIONAL work. I literally can’t tell where the body damage was - my car is as good as new. I recommend anybody needing body work done to to Gaster.

Customer Service

Great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Always do a great job!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They are a great company to do business with. Will always recommend Gaster to friends and family when any body work is needed.

Customer Service

Great company to deal with and will always recommend Gaster for any body work needs!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Professional and friendly as well as fast and efficient Job well done! Thank you all!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Matt and Paige are the absolute best. The entire team provided exceptional customer service and exquisite professional automotive analysis and repair. One can clearly see that this is their hallmark! Thank you! I will tell everyone how great the Gaster Family Collision center is and about their amazing community service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Matt and everyone at the Gaster Family Collision are very very helpful. Matt fixed my car at a fair price which would have cost me a lot if I went somewhere else.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Exceptional customer service with quick completion times

Likely to Recommend

Will 100% recommend them!!!!

Repair Quality

Fantastic customer service.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent job well done. The truck looked brand new. Headlights looked new. Thank you Matt and your team for the Excellent Service you and your team have done. This is a 10 out of a 10 for me.

My Experience

Likely to Recommend

Repair Quality

Great service!!! Very fast and professional !!! Thank you very much!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Absolutely awesome customer service, which is almost nonexistent these days! Matt kept me updated daily and completed the work earlier than estimated. I cannot give enough praise for the amazing job he and his crew did! Recommend 1000% to anyone!

1 - 20 of 208

Auto body shops nearby

view more shops in: Florence  |  29501