Gaster Family Collision

5.0 (204reviews)
100%
3115 S Cashua Drive,  Florence,  SC  29501

Gaster Family Collision is a family owned and operated repair facility dedicated to YOU! Our mission and focus is on our customers and community. Our highly trained I-CAR certified staff are dedicated in providing you with a safe quality repair. Come see us today and experience the feeling of being valued!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (204)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professionalism, and friendly atmosphere. Many highlight the exceptional workmanship, with repairs described as perfect, like new, and exceeding expectations. Timeliness is a recurring strength, with numerous customers noting their vehicles were completed earlier than promised. Clear and proactive communication throughout the repair process is frequently commended, with customers appreciating being kept informed and updated at every stage. The fair and reasonable pricing is also noted positively across multiple reviews. Customers enthusiastically recommend the shop to friends and family, reflecting a high level of trust and satisfaction. A few customers noted minor areas such as cleanliness touch-ups, though these were isolated mentions amid overwhelmingly positive feedback.
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"Excellent service and staff. Cost was extremely reasonable and my car looks like new. I will definitely refer ..." Read more
"Very professional from start to finish. Good communication, updated on status of repair, and quality work with ..." Read more
"Above and beyond my expectations. Since paying out of pocket, federal worker getting no paycheck. GFC came in ..." Read more
"... recommend Gaster Family Collision for car body repair. The work on my wifes car was excellent and professional. No hassle, no delays, and no disappointments. They ..." Read more
"Yall did a fantastic job on my Lexus. You went above and beyond and Im thrilled with the way the car looks. Im certainly ..." Read more
"Earlier than I expected"
"... keep it cheap as I had to pay out of pocket. The guys delivered and had it complete in three days! My new go to place for auto body needs." Read more
"The service was excellent and the repairs were done quicker than expected. I can see why the Gaster Family Collision was highly recommended. May you ..." Read more
"I was pleasantly surprised the work was completed so quick"
"Work was fast. Looked good. Very pleasant to talk too."
"Kept in touch throughout and always available when contacting about issues."
"Texted me multiple times updating the service being done."
"... the manner in which my concern was addressed. I was kept informed of the status of the job throughout the process. I was very pleased with the quick turnaround and ..." Read more
"Excellent service and great communication through the process."
"Great communication"

My Experience

Quality was performed as promised. Staff was easy to work with as well.

My Experience

Great service and friendly! Glad I found Gaster. We will use them again!

Likely to Recommend

Repair Quality

Great service and friendly!

Customer Service

Very satisfied

Returned Clean

My Experience

Good work and great customer service

Likely to Recommend

I would recommend to all

Repair Quality

Excellent work and customer service

Customer Service

Customer service was the best

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very impressed by the repair. The Gaster family auto team did a great job of communicating expectations and finishing the work on time. It looks like new. Thank you!

Likely to Recommend

Will absolutely send work to them

Repair Quality

Gaster family auto was great. They gave me an honest quote and did EXCEPTIONAL work. I literally can’t tell where the body damage was - my car is as good as new. I recommend anybody needing body work done to to Gaster.

Customer Service

Great

Returned Clean

Likely to Recommend

Repair Quality

Always do a great job!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They are a great company to do business with. Will always recommend Gaster to friends and family when any body work is needed.

Customer Service

Great company to deal with and will always recommend Gaster for any body work needs!

Returned Clean

My Experience

Professional and friendly as well as fast and efficient Job well done! Thank you all!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Matt and Paige are the absolute best. The entire team provided exceptional customer service and exquisite professional automotive analysis and repair. One can clearly see that this is their hallmark! Thank you! I will tell everyone how great the Gaster Family Collision center is and about their amazing community service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Matt and everyone at the Gaster Family Collision are very very helpful. Matt fixed my car at a fair price which would have cost me a lot if I went somewhere else.

Customer Service

Returned Clean

My Experience

Exceptional customer service with quick completion times

Likely to Recommend

Will 100% recommend them!!!!

Repair Quality

Fantastic customer service.

Customer Service

Returned Clean

My Experience

Excellent job well done. The truck looked brand new. Headlights looked new. Thank you Matt and your team for the Excellent Service you and your team have done. This is a 10 out of a 10 for me.

My Experience

Likely to Recommend

Repair Quality

Great service!!! Very fast and professional !!! Thank you very much!

Customer Service

Returned Clean

My Experience

Absolutely awesome customer service, which is almost nonexistent these days! Matt kept me updated daily and completed the work earlier than estimated. I cannot give enough praise for the amazing job he and his crew did! Recommend 1000% to anyone!

My Experience

The customer service was wonderful and I’m so happy with the repair, paint job, and entire experience. Would highly recommend!

Likely to Recommend

Repair Quality

Great honest group!!!

Customer Service

Great honest group!!!

Returned Clean

My Experience

Excellent job, thanks!

Likely to Recommend

Awesome!

Repair Quality

Awesome thank you so much!!

Customer Service

Awesome thank you so much!

Returned Clean