King Cadillac Buick GMC
King Cadillac Collision Center has been doing top of the line collision repair for 37 years. We are an I-CAR Platinum shop. All of our techs and estimators have taken all the required courses to achieve this. We also are ASE certified.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Yes I am completely satisfied with the work on my car. The car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I will recommend everybody to there if they need anything fix or repair
Customer Service - 5.0/5.0 -
Truck look new
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks like it had never been wrecked.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Not even if i were paid to
Repair Quality - 4.5/5.0 -
The work seems to be done properly but im watching a front sensor that randomly stops functioning
Customer Service - 0.5/5.0 -
I was given a 2 week estimate for repair completion which kept changing due to staff not knowing a supplier had stopped providing parts, replacement order failures and other related issues. The entire story was never told to me until i came on site to get answers. There was never an attempt to escalate the receipt of the part and i had come to Florence from 100 miles away (staff knew this) more than once based on the completion dates that were provided. I was never offered any type of concessions and it felt to me like I was just supposed to deal with it. My car was in the body shop for 29 days just for a bumper and grill replacement. Thats totally unacceptable and really spits on the legacy reputation that King has with the citizens of the area.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The repair was undetectable and looked great. The interior had been cleaned as well as the exterior. That was a nice surprise.
My Experience - 5.0/5.0 -
You got finished early
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional. Everyone was awesome. I would recommend friends, family or anyone that need service. Great experience. Keep doing what you are doing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional, awesome
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
It was ok
Returned Clean
My Experience - 5.0/5.0 -
Thank you for everything i love all the work you did god is good 🙏🏻😘
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Keeping me in the loop regarding how the repairs was nice to know and Austin called me the morning to let me know the car would be ready for pickup later that afternoon. Great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
1.The lower weather stripping on the lift gate is missing. 2. The lift gate will no longer go down. 3. The light switch is missing in the trunk. 4. There's black glue on passenger side in the door.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The bumper looks great, but trunk looks uneven now
Customer Service - 5.0/5.0 -
very sweet people to communicate with and very helpful
Returned Clean
My Experience - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Austin was excellent, however there are component backorders that are still going on and will require a return to the shop for eventual replacement. Driving a car that is still visibly damaged inside. King is on it and I will eventually be pleased 😎
Likely to Recommend - 4.5/5.0 -
Overall I am pleased with the repair work
Repair Quality - 4.5/5.0 -
Still waiting on the repair work to be completed what is done looks great
Customer Service - 3.5/5.0 -
I feel Austin was not keeping me updated and when I came to pick up my truck my paperwork was not complete and he did not make me aware that the trim was not complete. He also was supposed to email and print out the information on the truck bed cover which he did not.