Classic Collision Florence

4.7 (1,819reviews)
94%
1450 W. Darlington Street,  Florence,  SC  29501

In operation 43 years, 4 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Florence, SC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (1,819)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs that left vehicles looking brand new, often exceeding expectations. Many highlighted the exceptional communication, with regular text and email updates throughout the repair process keeping them well-informed. The professionalism, friendliness, and helpfulness of the staff were frequently commended. Timeliness was a standout strength, with numerous vehicles completed ahead of the estimated date. Customers also appreciated the added touch of having their vehicles cleaned before pickup. A few customers noted concerns around color matching, incomplete repairs, cleanliness, and communication gaps, reflecting areas where improvements could further enhance the overall experience.
Select to learn more
"... informed throughout the entire repair process. The quality of the work exceeded my expectations my vehicle looks like it just came off the showroom ..." Read more
"... along the way. The quotes were detailed and accurate. The work was very quick and the result turned out amazing. I would recommend this company for any body work ..." Read more
"... can not even see where the work began and ended, its perfectly done!!! It looks like there was never any damage at all!! I have bragged on them all over town!! Thanku ..." Read more
"MY CAR LOOKS BRAND NEW!! LOOKS JUST LIKE HOW IT DID WHEN I FIRST GOT IT!! JOB WELL DONE CLASSIC COLLISION!! DEFINITELY EXCEEDED ..." Read more
"The business was efficient in getting our vehicle repaired and it was done with excellence."
"Your Team did an excellent job and was completed much earlier than expected making my inconvenience much shorter. The customer service is friendly and very professional ..." Read more
"They had my car ready before the estimated date"
"My car was not only fixed before the estimated date—they returned the car to me cleaner than when I dropped ..." Read more
"I love the professional service . Fixing my car in a timely manner was a plus"
"Finished the job a day earlier than promised and a little below the estimated cost. I cannot tell ..." Read more
"... was very satisfied with the work yall did on my car kept me updated throughout the whole process even cleaned and washed my car looks brand new you ..." Read more
"Communication was awesome! Notified me often"
"Great customer service. Classic Collision stayed in contact with me every step of the way. I was even allowed to leave my car at the shop until ..." Read more
"... Collision did an excellent job of repairing my car and keeping me updated on their progress. Im a very satisfied customer." Read more
"Communication is key. Call to find out my car was complete and ready for pick up. Went to pick it up and they ..." Read more

My Experience

No comment

My Experience

The team did an excellent job on the repairs to my car. They were patient and nice throughout the whole process. I give them a 10 rating.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very pleased with the work on my vehicle.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job

Customer Service

Great job

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Very good job

Customer Service

Likely to Recommend

Repair Quality

My repair was quick and easy! They were very good at keeping me informed on the process and what was being done. The employees were all very nice and helpful!

Customer Service

Returned Clean

Likely to Recommend

I had a very disappointing experience with Classic Collision. The staff was unprofessional and rude, and communication throughout the repair process was extremely poor. I was not provided with timely updates about my vehicle, and when I had concerns, I felt like they were not willing to be helpful or take responsibility for addressing the issues. Customer service and communication should be a priority when someone trusts a company with their vehicle, and unfortunately, that was not my experience. I will never use Classic Collision again, and based on my experience, I do not recommend this company.

Repair Quality

I had a very disappointing experience with Classic Collision. The staff was unprofessional and rude, and communication throughout the repair process was extremely poor. I was not provided with timely updates about my vehicle, and when I had concerns, I felt like they were not willing to be helpful or take responsibility for addressing the issues. Customer service and communication should be a priority when someone trusts a company with their vehicle, and unfortunately, that was not my experience. I will never use Classic Collision again, and based on my experience, I do not recommend this company.

Customer Service

I had a very disappointing experience with Classic Collision. The staff was unprofessional and rude, and communication throughout the repair process was extremely poor. I was not provided with timely updates about my vehicle, and when I had concerns, I felt like they were not willing to be helpful or take responsibility for addressing the issues. Customer service and communication should be a priority when someone trusts a company with their vehicle, and unfortunately, that was not my experience. I will never use Classic Collision again, and based on my experience, I do not recommend this company.

Returned Clean

Likely to Recommend

Repair Quality

Just got our car back on 8/21/2026 because it was fixed out of state. Customer service was amazing really good keep us updated on the status on vehicle and so glad they took their time fixing it and so far, so good since we had it deliver back to us in Michigan!!! ☺

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I was very pleased with the service a

Repair Quality

Super nice,friendly explained everything and kept me informed.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Back to new condition. Thanks

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My looks almost like NEW…loving it

Likely to Recommend

Loving the job done

Repair Quality

Not only does the car well it also looks gorgeous.. to replace the right front light how much would it cost

Customer Service

Returned Clean

My Experience

Extremely professional and kept me updated throughout the process. I’m very well please of Classic Collision!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Staff was very helpful.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean