Classic Collision Florence
In operation 43 years, 4 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Florence, SC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for your service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Do good work
Repair Quality - 5.0/5.0 -
Great service, very satisfied
Customer Service - 5.0/5.0 -
Friendly workers
Likely to Recommend - 5.0/5.0 -
Excellent Business
Repair Quality - 5.0/5.0 -
Amazing how Fast n Professional how the Work was Done. Thank You So much. The Representative was amazing who Repaired it. Even the Intake Representative was Professional n Caring The Best on The AREA.
Customer Service - 5.0/5.0 -
THE BEST IN THE AREA. THE WORKERS WHO REPAIRED MY TRUCK DID AN AMAZING JOB. THE REPRESENTATIVE AT FRONT WAS ALSO CARING.
Likely to Recommend - 5.0/5.0 -
They do an excellent job.
Repair Quality - 5.0/5.0 -
My car looks great. Everyone was very kind and professional.
Customer Service - 5.0/5.0 -
Everyone was very kind.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Honestly I looked for something wrong and couldn’t find a thing! I am very happy with the results. Justin was a complete gentleman and very professional with a great personality.
My Experience - 5.0/5.0 -
I was very happy with the customer service, great experience! I gladly give a 10! Vera F. Wilkins
My Experience - 5.0/5.0 -
Everything was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy. Good work. Great customer service. Will use again if needed
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Miss communication on time but great people both my pickup rides were wonderful thank you. Jennifer was very nice. My ck out man was good. Had alot going on. Thankyou.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent repair, well satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
In the beginning stages of my repair, the customer service was BAD. After speaking with my insurance, I went to your website and saw that I could schedule an appt for repair and did. After dropping car off, I called to see if they had estimate for me. I believe I spoke with Ryan, GM. He was very RUDE and verbally aggressive. He called me a liar, said I had AI to do my estimate, and Allstate did not tell me to contact them. The insurance would have contacted them for repairs. I contacted Allstate and informed them as well of my interaction with Classic Collision. They too contacted CC. Allstate also stated Ryan was Rude. After that, CC did keep me informed of the status of my repairs via text. When repairs were completed, I went to pick up my car. Jennifer told me that I would need to complete a survey and they would need all 10s. I told her I could not guarantee that and explained what happened. She did apologize but blew it off like that’s our GM. He’s from the Midwest (I believe). I still told her that is not the way to treat a customer regardless of where you from.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys did a great job!!!