Classic Collision Florence
In operation 43 years, 4 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Florence, SC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Tail gate not flush .. gaps on both sides … rear seat won’t go down
Customer Service - 3.5/5.0 -
Not in contact unless I called… they did call twice for delays… held on phone one day for 18 minutes before hanging up
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The repair was top notch, as usual. I have had my car repaired there a couple of times and have been extremely satisfied. The last time was damage that even required engine repair and only took 4 weeks. I have always paid out of pocket. I thought 5 weeks was somewhat excessive for the repair that was required. I had to pay for a rental those five weeks, and as i am a widow and don't have the luxury of a two car family that was somewhat stressful. When I signed the authorisation form, I requested frequent updates. Except when I received the quote I had to call to inquire on the progress. I understand being busy and dealing with supply chain issues, but the customer experience is very important! Most customers will remember the one bad aspect; I will remember the great work done on my car. I also appreciate the pick up experience. Everyone was kind and attentive. The general manager saw me struggling with reinstalling the child car seat in my car and did it for me. The gentleman that brought my car around made sure everything was taken care of before I left. I will recommend your service and if needed, I will seek your assistance again. I just felt like it was necessary that I inform you of what I was displeased with. I can't help but wonder if someone took precedent over me for some reason. I hope this is helpful in retaining and establishing a customer base. Cordially, Renee
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
good job
Customer Service - 5.0/5.0 -
Fast service
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great job
Repair Quality - 4.5/5.0 -
Great job
Customer Service - 5.0/5.0 -
Great job
Returned Clean
Likely to Recommend - 0.5/5.0 -
Because the color didn't match
Repair Quality - 1.5/5.0 -
Didn't like that my color didn't match its off from my Grey color its visible when you're walking up to the car didn't like it.
Customer Service - 1.0/5.0 -
No one came out to show me what was done or did I like or had any comments about the work that was done
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks brand new again!!!!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Explained the process and it went exactly as stated. Plus the work was amazing.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0 -
It took entirely too long to get the car repaired…. Almost Three weeks
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very nice and helpful. My car looks great. Glad to have it back
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Most certainly would recommend Classic Collisions to any and everyone
Repair Quality - 5.0/5.0 -
Very proficient work they will go above all expectations to provide an awesome outcome
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased and satisfied