Classic Collision French Valley

4.8 (1,820reviews)
98%
30880 Benton Rd,  Winchester,  CA  92596
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In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Winchester, CA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Tesla; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Call
Email

Reviews (1,820)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as exceeding expectations and vehicles returned looking brand new. Communication was a standout strength, with customers appreciating daily text updates, proactive calls, and transparency throughout the repair process. Many vehicles were completed ahead of schedule, which customers found especially impressive and stress-relieving. The staff was widely recognized for being professional, friendly, and knowledgeable. A few customers noted areas for improvement, including occasional lapses in proactive communication regarding delays, minor alignment issues, and cleanliness concerns upon vehicle return. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... and kept me informed throughout the repair process. The quality of the work exceeded my expectations, and I couldnt be happier with the results. I highly ..." Read more
"... attentive, and kept me informed every step of the way. The quality of the repair work exceeded my expectations my vehicle looks brand new again. What truly stood ..." Read more
"... The team is incredibly efficient and resourceful. My car looks brand new, and CC managed all the insurance communication and payment with ease. Really appreciate ..." Read more
"My vehicle came back looking brand new. Body work and paint match were perfect."
"Seamless, painless, fixed my truck 8 days before estimated completion date, cleaned my exterior and fixed an unrelated dent ..." Read more
"Everyone was very helpful & polite. My car was ready 2 weeks early."
"... 2023 Tesla. They quoted the job at three weeks, but my car was ready in just two—well ahead of schedule! The quality of work exceeded my expectations, and ..." Read more
"... The communication from the beginning is amazing and the job was not only completed early but incredibly done. Highly recommend." Read more
"I even got it a day early. This helped me with picking up my child from school."
"Classic Collision in Winchester, California completed my vehicle and record time much sooner than I had anticipated and I was very impressed with their performance"
"... experience! They were excellent from start to finish—communicative, professional, and truly informative throughout the entire process. I always knew what was happening ..." Read more
"I was informed via texts and calls. I never had to call anyone for updates"
"... worst customer service experience that I've ever had. The lack of communication is beyond pathetic and unacceptable. I get things happen with shipping, delays, etc, ..." Read more
"Excellent customer service and communication all around. Love being able to get text updates. The team is incredibly efficient and resourceful. My car looks brand new, ..." Read more
"I did not get updates on the status and had to call and check if my car was ready or not"

Likely to Recommend

Repair Quality

amazing work.

Customer Service

amazing work.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Fast service

My Experience

Great job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

They be the number one referral that I would give to others

Repair Quality

I was very satisfied with the service they provided. They answer my questions. It was done when they said it would get done everyone very friendly. Thank you for your hard work. I really appreciate it.

Customer Service

Very good service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Employed we’re nice to work with!

Likely to Recommend

Repair Quality

Good service and communication

Customer Service

Good communication

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

my car was done super fast! staff was very kind and helpful

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I noticed that the left blinker/turner blinks faster than the right blinker/turner. It didnt do that before I dropped my car off, so I wanted to inform you of that.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I’d like to give a big shout out to Amanda and Leonard and everyone at Classic Collision. The team provided exceptional customer service and workmanship. I am very pleased with the communication, accommodations and the quality of the repairs done is phenomenal! My 2015 Scion tC looks brand new and I’m so happy! Thank you for everything!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was completely satisfied with the repair! However, the communication and expected time to repair and completion need to be better communicated.

Likely to Recommend

Repair Quality

I was totally satisfied with the repair work conducted by classic collision. However, the communication and timeline could be 10times better. I was promised my vehicle within 2-5 business days but got it back in 13 days. People have to account for their vehicles being away longer than expected to make arrangements to keep up with their daily routine. Other than that, great on the overall repair work!

Customer Service

Kept me Informed?

No

Ready on Time?

No

My Experience

Completed job done on time all work was excellently

Likely to Recommend

Repair Quality

Work done fast and accurate

Customer Service

Always friendly and communicated well! Thank you

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team was great and Amanda was wonderful and very communicative the entire time.

Likely to Recommend

Repair Quality

Amanda was wonderful

Customer Service

Very communicative

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Amanda was very good about communicating with me concerning repairs.

Likely to Recommend

They are a professional company that works hard to please.

Repair Quality

Great job and communication about details!

Customer Service

Always friendly.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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