Classic Collision French Valley

4.8 (1,802reviews)
98%
30880 Benton Rd,  Winchester,  CA  92596
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In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Winchester, CA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Tesla; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Tesla
Call
Email

Reviews (1,802)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as exceeding expectations and vehicles returned looking brand new. The team demonstrated exceptional professionalism and friendliness throughout the repair process. Communication was a standout strength, with customers appreciating regular text and call updates that kept them informed every step of the way. Many customers highlighted that their vehicles were completed ahead of the promised date, reflecting strong efficiency. A few customers noted areas for improvement, including occasional lapses in proactive communication regarding delays, minor alignment issues upon vehicle return, and isolated concerns about rushed repairs. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... and kept me informed throughout the repair process. The quality of the work exceeded my expectations, and I couldnt be happier with the results. I highly ..." Read more
"... experience at Classic Collision. From start to finish, the entire process was smooth, organized, and stress-free. The staff was professional, attentive, and kept ..." Read more
"... The team is incredibly efficient and resourceful. My car looks brand new, and CC managed all the insurance communication and payment with ease. Really appreciate ..." Read more
"My vehicle came back looking brand new. Body work and paint match were perfect."
"... This is a well staffed, customer centered business. The staff goes above and beyond to listen, accommodate and make sure that everything is handled properly." Read more
"Everyone was very helpful & polite. My car was ready 2 weeks early."
"... 2023 Tesla. They quoted the job at three weeks, but my car was ready in just two—well ahead of schedule! The quality of work exceeded my expectations, and ..." Read more
"... Their communication was clear and consistent, and the work was completed quickly and efficiently. I truly appreciate the level of service I received ..." Read more
"... worried about being without my car for that long, but he got everything done in just 4 days. That was a huge relief. Thank you Osca for the fast and professional service!" Read more
"They gave it back to be on time but it was rushed and required the car to come back. The had to take my car to another local shop because ..." Read more
"... worst customer service experience that I've ever had. The lack of communication is beyond pathetic and unacceptable. I get things happen with shipping, delays, etc, ..." Read more
"I had the best experience with this shop. They were very quick to communicate. They did a beautiful job and got done quickly. I think this is the best shop ..." Read more
"Excellent communication, quick turn around and quality work"
"GREAT SERVICE, VERY COMMUNICATIVE AND RESPONSIVE, FAST SERVICE AND EXPLAINED EVERYTHING IN DETAIL IF I HAD QUESTIONS. HIGHLY RECOMMEND"
"I did not get updates on the status and had to call and check if my car was ready or not"

Likely to Recommend

Would recommend to a friend

Repair Quality

Seamless, painless, fixed my truck 8 days before estimated completion date, cleaned my exterior and fixed an unrelated dent while they were at it. Stellar service. 10/10 would recommend to a friend!!!

Customer Service

Amazing

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

100% Yes

Repair Quality

Everyone that we interacted with during the entire process were very friendly, helpful and professional. The final results were close to perfection! Helping us with the rental car when our coverage ran out was just over the top! This helped us tremendously!! Thank you!!!

Customer Service

Every person that we interacted with during the entire process were very friendly, helpful and professional.

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Oscar was very helpful .the only issue was that they left my driver door with fingerprints all over the leather door

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Oscar was very pleasant to work with and was able to provide a stellar level of service at an affordable price

Customer Service

All members were from checking in to having the repair were pleasant to deal with

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Amanda was very good about communicating with me concerning repairs.

My Experience

Great work. I was constantly updated at all time....

Likely to Recommend

Repair Quality

Your staff is very courteous, keeps the customer will informed and very helpful

Customer Service

You got everything done on time and your work looks great

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you Oscar 🙏

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team was great and Amanda was wonderful and very communicative the entire time.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

As a working mother, you were all kind and understanding. I will recomend you all to my fellow working mothers.

Repair Quality

They worked fast, so I could have my car back as soon as possible.

Customer Service

I appreciated that they gave me time to collect the money to pay the service. When I told them I was waiting for my next 2 months pay checks, they were very understanding.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Classic Collision did a phenomenal job getting my vehicle repaired. Oscar was constantly in contact with me, letting me know the progress of my vehicle throughout the process. Couldn’t be happier with the service provided. Highly recommend.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Beautiful job 😁 I would highly recommend you to any of my friends and family.

Customer Service

Your team is amazing. Kept me informed.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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