Classic Collision Metairie

4.9 (222reviews)
97%
4728 Rye St,  Metairie,  LA  70006

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Metairie, LA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Honda and Acura; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda

Reviews (222)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its high-quality repairs, professional staff, and excellent communication throughout the repair process. Many highlight that vehicles were completed ahead of schedule, with frequent text updates keeping them informed every step of the way. The thoroughness of repairs, attention to detail, and complimentary cleaning and detailing of vehicles upon completion were especially appreciated. A few customers noted minor concerns, including delays due to parts availability, a panel falling off shortly after pickup, and a substandard touch-up job - all shared directly from customer comments. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to others.
Select to learn more
"The workmanship was excellent and my experience from the beginning of the process with gentleman who prepared ..." Read more
"... comes to repairs, professionalism & eye to detail. I brought my vehicle in looking absolutely totaled, but they returned it looking brand new. Im beyond ..." Read more
"Classic did a phenomenal job repairing my Honda! Looks brand new! So happy I went with this repair ..." Read more
"The repair quality is great. The paint blend is perfect."
"... lost a panel on the vehicle.Due to the fact that they did not replace the clips and used the old ones and they failed." Read more
"Great work and got the car back very quickly. Well done!"
"Earlier than exspected"
"I was totally amazed that my car was finished in a total of four days. I am sure not everyone can have ..." Read more
"Ready 5 days earlier than expected"
"Frankly I expected better. The car was in the shop for1 month. Many excuses for delay. And then to have a panel fall off..." Read more
"... very kind and courteous, answering all my questions. They kept me updated throughout the repairs and did a great job detailing my car upon completion. It ..." Read more
"Amazing!!! Great communication during my whole experience!"
"Sent texts after every step they completed"
"CC kept me informed as to the progress through their app and the car was ready as promised."
"Work was good! Truck looks amazing! Good communication along the way"

My Experience

Likely to Recommend

Repair Quality

Repair was completed timely and work was professional. Very pleased.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Extremely professional, friendly and helpful.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent service!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service

Customer Service

Always answered phone

Returned Clean

Likely to Recommend

Repair Quality

I love this place! Everyone is very accommodating. Anthony has been so much help every time I have to bring my car in. Thank you! I’m sure I’ll be back πŸ˜‚

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It was a wonderful experience thank you

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Definitely recommend to a friend

Repair Quality

You did a Great job on my car. It doesn't even look like it was wrecked.

Customer Service

Great customer service and very professional

Returned Clean

Likely to Recommend

Repair Quality

Work was good! Truck looks amazing! Good communication along the way

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Again...pass a 10

Repair Quality

Honestly i rate it over a 10...πŸ’ͺ🏽πŸ’ͺ🏽πŸ’ͺ🏽

Customer Service

I haven't saw a business that shows love like this in a very very very long time

Returned Clean

Likely to Recommend

Repair Quality

Everything was absolutely fantastic. Jerry was very communicative, the process was smooth and easy. Can’t recommend enough!

Customer Service

Returned Clean

My Experience

Everyone was nice .The car came out very nicely

Likely to Recommend

Repair Quality

Excellent job but took longer than expected.

Customer Service

Communicated very well.

Returned Clean

My Experience

Extremely professional, polite, efficient, and prompt. Also great communication on updates. Vehicle was ready as scheduled!

My Experience

We appreciated the progress updates and how quickly the job was completed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean