Classic Collision Gretna

4.8 (230reviews)
97%
861 Gretna Blvd,  Gretna,  LA  70053

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Gretna, LA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (230)

Customers say
Overall Customer Satisfaction
Customers consistently praise Classic Collision for exceptional service quality, with many noting professional and friendly staff who treat customers like family. The shop receives high marks for excellent communication, including regular text message updates throughout the repair process. Timeliness is a major strength, with numerous customers reporting their vehicles were completed ahead of schedule. Quality workmanship is frequently highlighted, with many stating their cars look brand new or better than before the accident. Additional appreciated services include thorough vehicle cleaning and detailing upon pickup. While most experiences are overwhelmingly positive, some customers noted minor issues such as incomplete repairs requiring return visits, occasional delays due to parts availability, and rare instances of miscommunication about completion dates.
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"The customer service was excellent. I felt welcomed, heard and appreciated."
"Classic Collision team are the best! Always professional, friendly and communicative."
"... up my appointment to telling me my car was ready, everyone was kind helpful & pleasant" Read more
"... individuals working at this location are professional and treat people like family and not just another customer" Read more
"Customer service was excellent. Everyone made me feel welcome."
"Earlier than expected"
"Not only was it early but they went over and beyond. My car was perfect, cleaned, spotless. The daily ..." Read more
"Vehicle was ready 3 days early"
"It was ready the day before the scheduled pick up date. They also communicated this to me and offered me ..." Read more
"Ready within a week. Faster then I could have imagined."
"... and beyond. My car was perfect, cleaned, spotless. The daily communication tracking was top tier!" Read more
"Classic Collision contacted me as necessary to update me on the progress of the repairs."
"I received text updates throughout the repair"
"I was kept updated on my vehicle throughout the entire process"
"Daily received updating text messages."

My Experience

Wonderful job and they finished exactly when they said they would!!!

My Experience

There were seven different dates for the estimated completion. Repair work appears satisfactory so far.

My Experience

The best

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Car looks beautiful.

My Experience

Classic Collisions the work you do is excellent flawless, supreme. You guys are very professional, very friendly. I hands-on with everything I love. The work that you guys do. I would recommend everyone I know. That needs body and fender work. To get their vehicle repaired I had Classic Collisions Excellent work.

Likely to Recommend

Repair Quality

They provide a great service and do a perfect job. Very friendly, very kind, very professional. I would recommend them to anyone.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Extremely satisfied, they are so polite, friendly, and very professional. I dropped off my 2021 kia sportage for a fuel door replacement . They went the extra mile for my satisfaction. Also to my surprise they detailed my car from inside too which they didn't have to . Thank you guys for the best experience

Customer Service

Answered all of my questions, very respectful and i highly recommend this amazing place.

Returned Clean

My Experience

Everything was on point. Explained and showed to me. Classic Collision is an #1 in my life. My car care team. Thank Everyone @ Classic Collision

My Experience

Great Customer Service

My Experience

Great customer service between Mike and Zach. Even though I was being impatient, they had a job to do and they did it very well. It like when I called they knew it was me asking for new updates. They was there to listen to me and never once their great customer service was not good. So I highly recommend Classic Collision, I can’t forget about the Boss Lady , Thank You all #5Stars

Likely to Recommend

Repair Quality

Amazing work amazing service high recommend!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

You would never know, my truck was in an accident. Excellent repair job.

Customer Service

Very Friendly

Returned Clean

My Experience

Great staff and excellent work Zac and mike do a great job on arriving

Likely to Recommend

I have already recommend the Collison center to my family and friends. They did a excellent job with my car, the total process was wonderful.

Repair Quality

I had a great experience with Carrie at Classic Collison after an unexpected damages to my vehicle. She was knowledgeable and very professional giving great customer care. She treats each customer like they are the priority. I received a 1st class experience.

Customer Service

The Collison center was accurate with the quotes and pricing for my damages. They explained the various steps and procedures with me. They were patient when I had questions about my service, they offered alternative and had suggestions to any issue that came about and overall it was one the best customer service experiences I've had in a long time.

My Experience

Carrie and Classic Collision were wonderful. The work looks amazing! Picked up truck 5 days ahead of estimated completion date. Thank you!

Likely to Recommend

Carrie and Classic Collision staff would be highly recommended.

Repair Quality

Looks incredible!

Customer Service

Carrie and staff were great.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent work Warm spirit, . Welcoming atmosphere. great at explaining all details.

My Experience

If I had to grade you, it would be an A+ 100. Service and people were caring and did an excellent job in great timing.

Likely to Recommend

Repair Quality

Thanks for all that you all done. It was nice to received a text message with updates on the services and completion date. The staff was extremely nice, polite, and professional. If I have to have work done on any of my vehicles I will come back here and will definitely refer Classic Collison.

Customer Service

Returned Clean

My Experience

They worked super hard and efficiently on my car. Zach communicated with me about the details of my car’s repairs, and they finished my car extremely fast. I was so happy to get my car back before the scheduled date! Thank you again for fixing my car!