Classic Collision Norco

4.9 (731reviews)
98%
2057 Hamner Ave,  Norco,  CA  92860

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Norco, CA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (731)

My Experience

From the very start Cheryl was very helpful! She guided me through the process. She kept me updated and gave me tips on dealing with the other party’s insurance company. She also told me key information about the rental process. Thank you Cheryl! Alex was great! He also kept me updated on my repair. At the very end he walked me to my car and explained in detail how they repaired my bumper. I am extremely happy with my experience at Classic Collision!

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My Experience

Cheryl and Alex were great to work with. Communicated well and was thorough throughout the process. Definitely will refer business to them.

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Customer Service

Returned Clean

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Repair Quality

Some of the details of the parts replaced are sightly minimally different. I wish I had a say in if the part was acceptable. Not sure if I’d an insurance thing or a body shop option.

Customer Service

My Experience

All exelent. Thanks

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Repair Quality

They make us on ease that we are on good hands. They did a good quality check on the repair and it was fast turnover too. I really appreciate the good service and really recommend it to other customers

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Repair Quality

Friendy, efficient, on time. A pleasure doing business with Classic Collision.

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Returned Clean

My Experience

This establishment is not AAA certified. And I was told that it was.

My Experience

Yes Classic Collision were very helpful and professional. The people that I dealt with were very professional. I recommend them to anyone for their collision repair. I rated them 10.

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Repair Quality

Classic Collision were very helpful and professional. I'm very satisfied with the work they did on my vehicle.

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I am very satisfied with my experience at Classic Collision, Norco CA.

Repair Quality

I was so surprised to see how well the work was done. It surpassed my expectations.

Customer Service

Alex, Cheryl and Alyssa were consistently professional, courteous and handled all matters.

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Repair Quality

Great work on my bumper replacement and just an overall good experience.

Customer Service

My Experience

Amazing people and amazing work

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Awesome

Repair Quality

Amazing people very satisfied

Customer Service

Perfect

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My Experience

Great service and fast. Thank you!

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Repair Quality

I don’t put reviews online, except in very rare instances (I think only a few times). I was referred to Classic Collision after an unusual vehicle collision. I was nervous going to a new place and Cheryl welcomed me and was very personable and professional, assuring me that she would work with the responsible party. Alyssa took care of the assessment of damages and reassured me that everything would be repaired properly and satisfactorily. She was amazing and calm, easing my uneasiness. Robert provided transportation both ways when I really needed the help. He was an extremely safe driver and very polite and friendly. When my vehicle repair was completed (ahead of schedule!) Alex went over every part of the repair. He made sure I was not only approving the work, but was happy with it. He explained what was replaced and what was painted. He too was professional and friendly. I was amazed! The detail was perfect! The vehicle looked brand new and not only did Robert wash the vehicle, but it was given a full detail! Inside and out was clean. It is so nice to have a company go above and beyond what is expected. This service will drive customers by word of mouth…the best advertising! Thank you all!!!

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Repair Quality

Great customer service!

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Repair Quality

Alex Pena hade a great service and the front desk is good too.

Customer Service

Alex Pena hade a great service and the front desk is good too.

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Repair Quality

Extremely happy with the above and beyond service. Classic Collision team were the only piece of the process I had complete peace of mind from beginning to end!

Customer Service

Very happy with the repair process and quality!

Returned Clean

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Repair Quality

GREAT SERVICE GREAT WORK

Customer Service

GREAT

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My Experience

Thank you for taking such good care of my truck, and thank you for your great customer service!

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I already told a friend about the great job on my truck and the great customer service.

Repair Quality

Thanks for the beautiful job!

Customer Service

Great customer service! I was kept informed about the status of the repair.

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Likely to Recommend

Send them my way, I will recommend this shop to anyone. Friendly, nice to just relax and talk. Like talking to friends

Repair Quality

Great workmanship and constant contact and updates. A please to work with

Customer Service

Both outstanding

Returned Clean