Classic Collision Norco

4.9 (728reviews)
99%
2057 Hamner Ave,  Norco,  CA  92860

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Norco, CA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (728)

My Experience

Excellent customer service and communication not to mention the repair work done on my car was outstanding. They kept me informed of the status of the car, were spot on with the completion time and picked me up from the car rental to pick up my car. I would give them a 10 out of 10!!

Likely to Recommend

Great shop

Repair Quality

Very professional ! The work was perfect

Customer Service

Nice they answered all my questions

Returned Clean

Likely to Recommend

Repair Quality

Absolutely amazing customer service they took care of our vehicle perfectly and we definitely will be back if we need any car bodywork

Customer Service

Returned Clean

My Experience

I appreciate the genuine kindness of the staff. Having a car accident is traumatic so I appreciate that they helped me feel at ease through this experience in repairing my car. They are communicative and they delivered a professional result.

Likely to Recommend

No hesitation to recommend

Repair Quality

I was kept informed of progress through out…very much appreciated!

Customer Service

Excellent customer service…Cheryl was amazing..

Returned Clean

My Experience

I was provided outstanding customer service from both Alex and Cheryl! My repair service was amazing!

Likely to Recommend

Repair Quality

Very satisfied with customer service and repair service

Customer Service

Returned Clean

My Experience

Bumper repair was great, paint job matching perfectly. Thank you for the shuttle --for drop off and pick up, and for returning my car nice and clean from a car wash!

Likely to Recommend

Repair Quality

Very good, paint matched perfectly.

Customer Service

Great.

Returned Clean

My Experience

did a wonderful job ! got my car done quick and back by when they said they would have it ready. Staff is extremely friendly

Likely to Recommend

Repair Quality

Great communication and interactions

Customer Service

Such nice helpful office staff

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I’ve never had a bad experience at Classic Collision. The staff is very friendly and they do excellent work on your car! Highly recommend them.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Cheryl and Alex were amazing! Said it would take 3 weeks but finished in less than 1. They were extremely accommodating. Offered to give me a ride home. Also Offered to stay open late or come in on the weekend to drop off or pick up. They're out of network with my insurance, but it was a seamless experience on my end. They were super friendly. My car looks amazing. Oh, and did I mention the car wash? My car hadn't been washed due to the body damage. I was afraid to damage it more. So when I say my car was filthy I mean it. I also have toddlers and a dog that ride in it regularly, but when I got it back it looked beautiful. Could never tell it was in an accident or that my family has been riding in it. If ever I'm in this unfortunate situation again, I'd take my vehicles back there.

Customer Service

See other comment

Returned Clean

My Experience

Only place we come to best work in town

My Experience

Alex and Cheryl made my experience so seamless and went above and beyond with getting my car done in such a quick turn around. I have gone with them multiple times and every time both of them make my experience so easy!

My Experience

Best customer service, overall satisfied with the work.

My Experience

My Experience

From the start, Classic Collision made everything simple and thorough for me. All interactions with the staff were friendly, courteous, helpful, and respectful. Constant communication was key for me. Both via text or voicemail. Alex explained everything with detail and his professional approach made me feel at ease. I highly recommend any service they provide. My car was beautifully cleaned and it smelled very nice when I picked it up. I can tell they take pride in their work. I’m extremely happy with the work they did.

Likely to Recommend

Repair Quality

I was pleased with everything especially the excellent communication. From the start to the end, I was kept informed. The service was top notch. Highly satisfied and will definitely recommend.

Customer Service

Returned Clean

My Experience

Really thankful for the work they did on the truck and on a timely manner communication was also good

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service!

Likely to Recommend

Repair Quality

Customer Service

Excellent customer service from the associates