Classic Collision Panama City

4.9 (177reviews)
98%
400 East 15th St,  Panama City,  FL  32405

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Panama City, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (177)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its high-quality repairs, with many noting their vehicles looked brand new upon return. The SMS and text update system received widespread appreciation, keeping customers informed throughout the repair process. Timeliness was a standout strength, with numerous customers reporting their vehicles were completed ahead of schedule. Staff professionalism and friendliness were frequently highlighted as exceptional. A few customers noted areas for improvement, including incomplete repairs at vehicle return, parts availability delays, and occasional lapses in follow-up communication, as mentioned directly in their feedback.
Select to learn more
"Great service, love the updates through SMS. Professional and courteous customer service. My car looks beautiful. The only reason is not a ..." Read more
"Seamless process. Very professional. Did what they said they would do. Gave me back a fully detailed car ..." Read more
"... repaired and looking like brand new. Hood replaced and paint matches perfectly with the front fenders which were not damaged." Read more
"Great work, very well done and before estimated timeframe"
"I was very pleased with the rapid repair of our vehicle."
"... vehicle looks better than it did before the damage! They finished ahead of their estimated completion & it smelled brand new inside." Read more
"The office was completely professional. My repairs were done ahead of schedule. Thank you for all your help in repairing my vehicle ..." Read more
"... work, they made my car look brand new again, they estimated 3 weeks and it only took a week and a half, absolutely amazed with the time efficiency!" Read more
"It was ready a few days earlier than estimated!!"
"... they did a great job on our repair. They had our repair completed in a timely manner and we would use them again." Read more
"This was by far the best part of the experience. I was always informed throughout the process."
"The customer service was great! They kept us informed about how the repair was going."
"Did a fantastic job! Communication was great and finished the job before expected! Definitely will be recommending people here"
"... right after the accident, they were awesome. Now, I cannot seem to get any answers. My husband and I have sent multiple requests for ..." Read more
"... know whst they found out from the insurance people,, butthey neverlet me know - I had tovall them.anf it was not extended" Read more

My Experience

I am very pleased with the work that was done on my car. It looks awesome! The workmanship, professionalism, and overall experience was great. What impressed me the most was all of the updates I received. You guys are truly amazing and I thank you for bringing my car back to life in a timely manner!!👏👏👏

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Eddy was amazing

Customer Service

Returned Clean

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Repair Quality

Thank you so much for helping me and at least removing some of this stress.

Customer Service

Returned Clean

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Repair Quality

thanks

Customer Service

Returned Clean

My Experience

My car was completed in a timely fashion. The manager Erica is absolutely the best!!!! I pray I never have a wreck again but god forbid I do I’m bringing it to Classic Collision!!!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Job not completed when vehicle returned, missing parts. They stated they are on back order.

Customer Service

Had a quote done and made appointment to drop off vehicle. When arrived they were unaware of the appointment. Received multiple texts of when vehicle should be ready, but was multiple dates.

Returned Clean

My Experience

Very nice general mgr, and staff. I would recommend classic collision for any of your automobile body work. Thank you. Sherry

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Repair Quality

Love Classic Collision. I give them a 10 rating all day long. Thank u Classic the General Mgr gets a 10 also. Thank u i am satisfied Ms. Sherry.

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Classic collision provided very professional service in repairing and painting my vehicle.

My Experience

Excellent

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Repair Quality

They were all very nice, friendly and efficient.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Very pleased with the service! Eddie kept me updated throughout the work and I appreciate that very much. Star checked me out when I picked up my car and she was wonderful! Thank you!

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Repair Quality

Thank you!

Customer Service

Very pleased with Classic Collision Eddie kept me informed every step of the way. Star at the front desk was wonderful when I picked up the car. I appreciate that the car was returned to the location that I originally dropped off at. Thank you!

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Repair Quality

Wonderful service. Helpful staff.Manager Erica was professional and knowledgeable. Will continue to use this location in the future!

Customer Service

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Repair Quality

Great team! Marrisa is a jewel. From communication to final repair it was a good experience. I’ll never consider a different repair shop. Thank you all!

Customer Service

Returned Clean

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Very professional and would recommend

Repair Quality

Amazing costumer service and was very efficient with the work and everything looks great would use them again.

Customer Service

Great costumer service

Returned Clean

My Experience

Thank you for taking such great care of my truck while it was in your shop for repair. The staff was very friendly and pleasant to work with.