Classic Collision Pembroke Pines
In operation 43 years, 4 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Fort Lauderdale, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 0.5/5.0 -
i would never go back or recommend this place
Repair Quality - 0.5/5.0 -
the worst experience i ever had so unreliable and got the car back still with scratches on driver side and charged for painting will be calling my adjuster for refund.
Customer Service - 0.5/5.0 -
horrible customer service ! all lies about when car will be done caught them in many lies among staff
Returned Clean
Likely to Recommend - 5.0/5.0 -
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Repair Quality - 5.0/5.0 -
They are very good and human people! Alwaus kind and polite
Customer Service - 5.0/5.0 -
They are very good!
Likely to Recommend - 2.0/5.0
Repair Quality - 1.5/5.0 -
The repair took longer than 2 months and was one issue after another with majority on CC
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wry understanding and accommodating.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Manager Jessica Rivera displayed outstanding service. She was concise as well as thoughtful. She demonstrated much knowledge and expertise that is worthy of five stars. She shows that Customer care is at the top of her priority list.
Likely to Recommend - 0.5/5.0 -
I would never refer anyone to this business. Horrible experience
Repair Quality - 0.5/5.0 -
The entire process is horrendous. Was not contacted for months about my claim. When finally take to be completed months later it took an entire month to complete the work. Once completed still having issues that need to be resolved. Willie is a horrible employee to work with. He lied to me on several occasions. Matter of fact still waiting to hear back from him. To complete what’s still wrong with my vehicle. Horrendous customer service.
Customer Service - 0.5/5.0 -
The worst customer service I’ve ever had with a body shop. Willie especially should be taken off the job. No communication to his customers. None. When he does it’s lies.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
car looks great
Customer Service - 5.0/5.0 -
everyone was extremely kind
Returned Clean
Likely to Recommend - 2.5/5.0 -
They took too long, and too many times saying it will be done and it was not.
Repair Quality - 2.5/5.0 -
I was a little disappointed when I brought it in and they said probably by Friday.. then it was Monday then it was not done till Thursday. Then, I picked it up and there was a scratch from them and also a scratch was not fixed that I showed the service advisor. They were very friendly and said they will fix the scratches when my decal comes in.
Customer Service - 5.0/5.0 -
very nice
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great job
Repair Quality - 5.0/5.0 -
Can’t tell I was in an accident
Customer Service - 5.0/5.0 -
Received updates
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
I was happy with the repairs but I am still waiting to receive the final invoice
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great repair and courteous service. Issac was amazing and outstanding helping us with resolving an issue with our insurance issues . Katherine was courteous and a pleasure to work with, Jane Cruickshanks - Marquardt
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service… staff very professional… it’s a five star rating for me…
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
They did not comply with the estimate day of finishing the repair
Customer Service - 0.5/5.0 -
Never answer the phone - one day they left me almost an hour on the phone waiting for the information about my car , they lie to me about the working hours one day I called and they said we close at six I went there almost 5.40 nobody there it was closed … the only person that was good was the estimator guy !
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The office was rude when I called to find out about the status of my car. They said I had to deal with 1 person who was always out. Also, they did not even do some of the work I paid for and I had to get my money back.
Customer Service - 0.5/5.0 -
Most of the time they were aggravated with me when I called. They had my car so long that I had to turn in the rental and go weeks without a car. All I wanted to know was an estimate of when it would be ready,
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job All very professional
Customer Service - 5.0/5.0 -
All personnel were courteous professional and responsive