Classic Collision Phelan

4.7 (443reviews)
95%
9764 Pionero Road,  Phelan,  CA  92371

In operation 9 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Phelan, CA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (443)

My Experience

Staff very professional and experienced. I appreciated the status of repair notifications.

Likely to Recommend

Yes.

Repair Quality

Excellent job. There is not even a sign of collision on the car.

Customer Service

Friendly and honest client services.

My Experience

Carlos and the receptionist lady were very nice, friendly and very professional. Great customer service skills. Car looked great after repairs.

My Experience

You guys did great

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Carlos and all the staff at the phelan shop were awesome to work with and did a fantastic job!!!!!! Thank you!

Likely to Recommend

Repair Quality

All were Awesome!!

Customer Service

Likely to Recommend

I checked the ratings before selecting Classic Collision

Repair Quality

David came through for me by going the extra mile. Janine had the paperwork in a very efficient manner.

Customer Service

I do suggest that your customers walk around the automobile and look closely for pushpins if or anything else.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Carlos really helped us out. Got my car out on time..

Customer Service

Likely to Recommend

Repair Quality

If I was scoring this based off the original person I was dealing with the score would have been very bad. However the new guy that came in redeemed the company and salvaged my opinion. So I give him a 10 for turning the situation around.

Customer Service

The from desk lady is a 10. The guy who is no longer there was a 3. The new guy is a 10

Returned Clean

My Experience

Really nice people. Body work took awhile but my 2006 Volvo is perfect.

Likely to Recommend

Repair Quality

My driver door sticks a little - I might need to bring it in to be adjusted. Other than that, it is perfect.

Customer Service

At first I was getting updates that weren’t really happening. Then I started getting real updates.

My Experience

Everything was perfect I will definitely be going back incase of any issues in the future or work that needs to be done.

Likely to Recommend

Definitely will keep you guys in mind and recommend friends and family .

Repair Quality

Great work happy with the outcomes looks great super professional.

Customer Service

Customer service was really great always keep me informed of any new changes

My Experience

Headlight was fogging up. A previous repair at your company had a run in the paint I asked to be fixed, was not. Exterior was covered with dirt, not clean.

Likely to Recommend

Jeanne was great, everyone was friendly. I did feel as though the cost was excessive. I would strongly suggest others to obtain more quotes. The job itself looks great, really just too expensive, in my opinion

Repair Quality

The repair looks great

Customer Service

Jeanne was great and friendly, David was professional. Although I was fully aware that the estimated cost may or may not increase I would have appreciated a call prior to the work completed informing me of the huge price increase.

Returned Clean

Likely to Recommend

The workmanship is great and the communication wonderful

Repair Quality

My car looks great! I had a couple of good comments about what a great they did

Customer Service

They kept in touch with the progress of the date when the car would be ready and were very close.

Returned Clean

My Experience

Awesome job well done!

Likely to Recommend

Excellent job all the way around!

Repair Quality

Excellent job well done! Thank you!

Customer Service

Wonderful!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Most dishonest shop ive ever deal with

Repair Quality

It's been a freaking nightmare from the beginning. It took them almost 2 weeks to give us an estimate and 4 weeks to fix the car which I had to return because it didn't start

Customer Service

Very kind and polite but ineffective

Likely to Recommend

Repair Quality

Work was done faster than I thought. Good communication and staff is friendly.

Customer Service

Returned Clean