Classic Collision Pittsboro
In operation 43 years, 3 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Pittsboro, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Infiniti, Hyundai, Kia and Nissan; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Renee is the best!
Returned Clean
My Experience - 5.0/5.0 -
Couldn’t have done it better job!! Totally friendly, professional, and kept us informed of the progress until completion. Perfect in all aspects.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything on it seems to be 100%
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Took a little longer than expected
Customer Service - 5.0/5.0 -
Very nice and polite
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
I am kind of middle of the road on this. They need to do better.
Repair Quality - 3.5/5.0 -
I would have given this a higher rating but there are 3 reasons for this. First, I don't feel like I was really listened to when I told the service manager the drop-dead date that I needed my car back. Then, when I did pick it up it wasn't really finished because the wrong fender liner or something was ordered meaning I would have to bring my car back for this and wait while it was put on. Then when I drove my car some lane assist button was pushed and I still haven't figured out how to turn it off. Lastly, a spot over my passenger wheel well was not addressed but it was quoted so now if I want it repaired I have to leave my car at the shop - again. And, to top it all off, my car was not cleaned on the outside as promised. So, I am a little irritated by all that went wrong on this visit, hence my score.
Customer Service - 4.5/5.0 -
Renee at the front desk is always pleasant. But again, because of all I experienced and that I now have to bring it back again and leave it - I am a little upset by that. All of the work should have all been done while it was there.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I’m not satisfied with the work that was done to my car by no means.
Customer Service - 2.5/5.0 -
They were nice, but I still feel like that Matt could have helped me out in some kind of way because he was like there’s nothing he can do when I know my light was working.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly staff. And I greatly appreciate the interior cleaning. I wasn't expecting it. I will definitely use again (hopefully not too soon).
My Experience - 5.0/5.0 -
Matt & Renee were very customer friendly, made the experience from beginning to end a breeze. Special thanks to the body shop staff who did fantastic work on my truck!
My Experience - 5.0/5.0 -
Such friendly, helpful, informative folks. Rene is the best!