Classic Collision Chapel Hill

4.9 (1,234reviews)

98%

(919) 537-0770

11744 US 15 501 N Ste A, Chapel Hill, NC 27517

98%

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11744 US 15 501 N Ste A
Chapel Hill, NC 27517

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About Classic Collision Chapel Hill

See Photos

11744 US 15 501 N Ste A
Chapel Hill, NC 27517

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Chapel Hill is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Subaru, Ford, Honda, Acura and Volvo; making us a leader in comprehensive collision repair.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Detailing
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

Acura

Ford

Honda

I-Car

Subaru

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Website

Reviews (1,234)

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Newest
Rating

1,127 Customers Rated

5 Stars

80.1% Complete

(989)
4 Stars

6.8% Complete

(84)
3 Stars

1.4% Complete

(17)
2 Stars

1.1% Complete

(13)
1 Star

0.2% Complete

(3)
< 1 Star

1.7% Complete

(21)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its exceptional service quality, outstanding communication, and impressive timeliness. Repairs were frequently described as flawless, with vehicles returned looking brand new or better than before. Staff were widely commended for being professional, knowledgeable, friendly, and genuinely caring. Regular updates via texts, calls, and emails were highlighted as a standout feature, keeping customers informed and stress-free throughout the process. Many vehicles were completed ahead of schedule, which customers greatly appreciated. Complimentary cleaning and vacuuming of vehicles was a recurring pleasant surprise. A small number of customers noted areas for improvement, including occasional parts delays, inconsistent communication, and isolated concerns about repair quality or detailing standards, as shared directly in their feedback.

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Service Quality
Communication

"Excellent repair quality. The work was done with great attention to detail, and my car looks as good as new. Everything was ..." Read more

"The service and the work was impeccable. Im really pleased with the service, highly recommended."

"Excellent customer service and repair job. Their communication is great, the are knowledgeable, professional and friendly"

"Ive never been more impressed by an autobody shop. They were very professional, kind, and fast. The staff there went above and beyond to help find us an affordable solution. On top of ..." Read more

"... to better see the paint on the side of my truck. The paint was horrible. Several spots where it was painted over a chipped spot in the paint and at least 6 spot where debris was ..." Read more

"... process they sent texts informing me of their progress. I never had experienced this level of service for anything before. They were kind, courteous and friendly. They answered ..." Read more

"... done as well as unplanned delays to the work. But the level of transparency and engagement throughout this process was consistently frank and proactive." Read more

"The dedication of your staff in keeping me totally informed was a bonding that my friends will appreciate whenever they need ..." Read more

"... Nationwide. Extremely satisfied with Classic Collision - outstanding communication and very helpful. Extremely dissatisfied with Nationwide - poor communication and difficult to get clear answers ..." Read more

"... Each day I wondered if my car would be ready and sometimes received only very generic text messages that sometimes contradicted what I had been told" Read more

Service Quality
Communication

Service Quality
Communication