Classic Collision Port Saint Lucie

4.8 (3,339reviews)
96%
1048 Biltmore St,  Port Saint Lucie,  FL  34983
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In operation 43 years, 6 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Port St Lucie, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Call
Email

Reviews (3,339)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, clear and proactive communication, and timely repairs. Many highlight that vehicles were completed ahead of schedule, with daily text and phone updates keeping them informed throughout the process. The repair work is frequently described as flawless, with cars returned looking like new. Staff professionalism, friendliness, and genuine care for customers are recurring themes, with many noting they felt treated like family. Several customers mention returning for repeat repairs and enthusiastically recommending the shop to friends and family. A small number of customers noted areas for improvement, including occasional delays, incomplete repairs requiring return visits, and isolated communication gaps - all raised directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... communication skills to the technicians doing the repairs, everybody is top notch The repair came in at the timeframe originally quoted, and although I needed ..." Read more
"... throughout the process, and made everything stress-free. The repair was done quickly, and my car looks amazing — like nothing ever happened! You can tell they really ..." Read more
"... Communication was clear, timely, and transparent, and the quality of the repair exceeded my expectations." Read more
"... good on the outside but I had return 3 times because it was NOT fixed! They send it to Honda who told me the front sensor was dangling and other issues which ..." Read more
"... Constantly updated me on progress and anything unexpected. The work was completed early and the finished repair was excellent. You would not have thought anything ..." Read more
"... wonderful. Was quoted a time frame for the repair and it was ready 5 days early! Staff were wonderful and courteous. Also loved that they texted updates ..." Read more
"... Constantly updated me on progress and anything unexpected. The work was completed early and the finished repair was excellent. You would not have thought anything ..." Read more
"... three of the ladies there was spectacular and even the vehicle was finished ahead of time. I just want to appreciate their efforts for a job. Well done." Read more
"late release date. was told it was due to a delay getting parts but it cost me money due to additional ..." Read more
"Return date switched 3 times"
"Excellent customer service. Kept me informed by textcall daily."
"I had such a great experience. The communication was everything and I appreciate how my car was well taken care of. Thank you!"
"Pleasant, thorough, good communication, rapid completion."
"I was delighted with the service and the communication at all times."
"Communication was fantastic. Quality of work is excellent"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I could not be more pleased! After just buying my SUV having 2800 miles on it and to get rear-ended, I was not happy. Classic Collision was great from the first phone call! I received text as to where they were on my repairs, finished before promised and the communication was beyond excellent. If needed, would I use them again? YOU BET! Very “on it” every step of the way. And the SUV again, looks brand new! Highly recommend CLASSIC COLLISION.

Likely to Recommend

Absolutely, finished in new condition!

Repair Quality

From my first call to Classic Collision, to my receiving a call to pick up my SUV, it was a easy breezy experience. The communication on every detail, far exceeded my expectations. CC was most definitely “on it”! I would absolutely use CC again and highly recommend them. A side note, a rear ended accident, in a SUV with 2800 miles, yes a brand new vehicle. CC has made this entire process stress free. And my finished SUV, looks like it just rolled out of the showroom once again! Thank You Classic Collision for a job exceeding my expectations. It is very apparent this staff is highly trained and knowledgeable of collision repairs. The entire process was 10+, including the office ladies! Highly recommend CC.

Customer Service

Absolutely would have Classic Collision repair again if needed. Staff was “on it” every inch of the repair. Ladies were very knowledgeable and friendly from the first step into their office.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I just wanted to say thank you to the entire collision team for taking such great care of my car. I really appreciate your patience and attention to detail, especially with getting the hood alignment right. Everything looks great, and I’m very happy with the finished repair. Thank you all for the excellent work! James Fulks

My Experience

The team was very helpful & professional. They answered all my questions & my vehicle came out looking amazing....

Likely to Recommend

Highly recommended.

Repair Quality

Welcoming staff and great service upon arrival and final exit

Customer Service

Absolutely great customer service.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Everything was excellent, I’m very pleased with work done and appreciate being kept in contact about vehicle.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Looks great, and Roxanne kept me up to date and comfortable throughout the process

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was told the repair would be ready on Friday and I picked it up on Thursday morning. That was a nice surprise. They also kept me informed about the process. I've used Classic Collision in the past and I was very satisfied with the service. I would recommend them.

My Experience

I have no comment: I am very satisfied for the good job done by classic collision. To me classic collision is number one.

Likely to Recommend

Repair Quality

I have no comment.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was so helpful in getting my car fixed. It was going to take a little over a week but ended up getting done a lot sooner than expected. They contacted me with updates throughout the process. They answered all of my questions and did an excellent job fixing the damages on my car. They even vacuumed and washed my car. I am so happy I chose Classic Collision for my car repairs! Definitely recommend their services!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for noticing the missing lug nuts, making me aware, and putting them on my car.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Mat was very helpful, he gave me some good information. The work got done before the expected time. The team went above and beyond the expected schedule work. They also did a job by cleaning my truck before returning it to me. I also appreciate that they cleaned my other light which wasn't part of the claim. Thank you.

My Experience

Roxanne kept me updated during the almost four week repair job and explained the extensive work done to get my car back to me.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent in every way—from the service to the repair updates. The staff is great, and Roxanne does an outstanding job with customer service. 100% excellent.

Likely to Recommend

Lo recomiendo 100%

Repair Quality

Excelente trabajo!!

Customer Service

Excellent!!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Sue at the desk was very cordial. Matt always kept us apprised of the progress o f our repairs.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

keep me updated every step of they way and when they finished looked like a brand new car

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You guys did an amazing job on my car fast. 2 day before actual pick up date . And Roxanne was amazing she kept me updated on everything that was going on during the whole process.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Did a great job! Thank u!!

Customer Service

All employees were excellent!

Kept me Informed?

Yes

Ready on Time?

Yes

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