Classic Collision Raguet

4.8 (194reviews)
95%
1710 North Raguet St,  Lufkin,  TX  75904

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Lufkin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (194)

Likely to Recommend

Repair Quality

Great help and communication.. Kerry was great help!

Customer Service

Great help and communication.. Kerry was great help!

Returned Clean

My Experience

Although I don't recommend you run into a deer, I do highly recommend Classic Collision for any repair work you will need. They are personal, professional and promptly had my truck completed to perfection. If anyone asks, I will gladly send them over to the Raguet location. Job well done. I'm extremely satisfied

Likely to Recommend

Repair Quality

Lot of wind noise from driver door

Customer Service

Everyone was friendly

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

9,only because, I have to buy new seat covers, because they had to cut the attachments, that I couldn't, reconnect. (I'm sure, they had to do that for insurance claim purposes.) But, they cleaned my car, inside and out! And, was very polite and helpful!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

They were friendly and estimated a good due date and held to that date.

Returned Clean

Likely to Recommend

We always recommend this location to friends and family

Repair Quality

The team did a great job on my truck (again) and did it in a timely manner. My account person named Bubba worked well and made sure it was fixed timely and correctly I hope I never have to go back but if I do, it will be to this location

Customer Service

Wet food from everyone involved

Returned Clean

My Experience

I’ll need to check back in on Monday bc the recipet details something that wasn’t damaged in the car accident. It says front bumper/grille but that wasn’t affected in the accident. I didn’t realize the mistake until I was home. I really appreciated the detail of the car. I wasn’t expecting that at all. I got into my car and thought I got into the wrong vehicle. I highly recommend this place to anyone that will ask going forward

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I believe there was a miscommunication involved my overall experience. Ultimately I was satisfied with the work done.

Customer Service

Miscommunication occurred early on.

Likely to Recommend

Repair Quality

We had a good experience, and the job was well done.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I still would recommend

Repair Quality

Customer Service

I would say customer service was okay, I was promised return phone calls for status updates and I didn't get them, I had to call back myself. Also it would be best to give realistic timing of job completion instead of saying it will be completed earlier than the realistic timeline.

Returned Clean

Likely to Recommend

Repair Quality

Great job

Customer Service

Likely to Recommend

Repair Quality

Classic Collision on Raguet is the BEST! HIGHLY RECOMMEND! Professional. Honest. Personable. KIND!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

good job

Customer Service

good job