Classic Collision Rockland Key

4.7 (170reviews)
96%
151 Toppino Industrial Dr,  Key West,  FL  33040

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Key West, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (170)

Likely to Recommend

Super friendly

Repair Quality

Looks very nice

Customer Service

Responsive, friendly, and very in touch.

Returned Clean

My Experience

Excellent job with the car-it just took longer than I expected

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good service thank you

Likely to Recommend

Good

Repair Quality

Good service for gues

Customer Service

Good service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very nice and no BS even clean the inside I give it a 100

Customer Service

Very nice and no BS even cleaned the inside I give them 100%

Returned Clean

My Experience

PERFECT repair work

Likely to Recommend

Already did

Repair Quality

You could never tell where the damage was, while the secretary regularly keeps you updated on the progress of the repairs

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

great repair and finished ahead of time

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Estimated $1600-$1800, quoted at $2100, total at final $2300. As unfortunate as the monetary situation was, a single front bumper repair estimated at 10 days or less ended up taking 3x that amount due to staffing/painter issues. Upon return of the vehicle the fender that was unaffected had a red scratch on it, it had to be returned again to be removed. The vehicle is our primary work truck and set us back quite a bit with the delay. We have a working relationship with Classic Collision, when the gate was compromised recently, we put Classic Collision at the priority of our schedule; work that still remains unpaid. Thankful for Liz and Yany for staying in communication and their efforts. Overall likely will not bring my other vehicle that was quoted for repairs here after this experience.

Customer Service

Returned Clean

My Experience

I am very satisfied with and grateful for your excellent work. You kept me well-informed throughout the entire process; I want to highlight the high quality of your work, as well as your speed and dedication. I would not hesitate to use your services again; congratulations—you are very good at what you do—and thank you for making my car look like new.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The tire pressure icon came on. I checked the pressure. One tire was low. I filled it and reset the icon

Customer Service

Likely to Recommend

Totally recommend

Repair Quality

Amazing experience with them, really happy

Customer Service

Excelente customer service, very kind

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

The woman I spoke with on the phone was always very nice.

Likely to Recommend

Repair Quality

My car looks great. Liz and Andy were a pleasure working with. Thank you for everything.

Customer Service

Returned Clean

My Experience

Excellent repair job. Great communication, kept me informed every step of the way. Friendly and knowledgeable staff.

Likely to Recommend

Repair Quality

Great customer service. Flawless repair. Excellent communication.

Customer Service

My Experience

Amazing customer service. Outstanding results. I am completely satisfied,

Likely to Recommend

I will be happy to recommend Classic Collision to friends

Repair Quality

Excellent workmanship. Great feedback on progress. I am totally satisfied with the results and will recommend Classic Collision to my friends

Customer Service

I received frequent texts regarding progress. Phone calls were answered promptly and questions were answered with accuracy and friendliness.