Classic Collision Rockland Key

4.7 (175reviews)
96%
151 Toppino Industrial Dr,  Key West,  FL  33040

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Key West, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (175)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Most definitely

Repair Quality

Great,kind, friendly staff. Quick time for repair. Very professional as well.

Customer Service

Great friendly resourceful

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Everyone was awesome especially Elizabeth. Excellent customer service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

They were efficient and very professional.

Returned Clean

My Experience

Thank you

Likely to Recommend

The only reason this wasn’t a ‘10’ was due to the missed items on the estimate and the poor communication from the shop. The quality of the repair work that the shop did was exceptional in every way.

Repair Quality

Excellent work - the car was well finished and spotless when I picked it up. The administrative part of the interaction though was not so good.

Customer Service

Estimator told me all of the damage (and he specifically pointed out all of the damage) but then did not include all of the damage he’d pointed out on the estimate. All of the work I’d expected to be done was not done.

Returned Clean

Likely to Recommend

Great work overall

Repair Quality

Work looks great. Was missing a trunk strut/piston on return. They are having to order a new one for me.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

No communication

Customer Service

No communication

Likely to Recommend

I wouldn't recommend this place to my enemy

Repair Quality

They've had my truck 4 weeks now and it's still not ready. When I brought it in we did a walk around and I pointed out the touch screen stopped working when the accident happened and the breaks are now very soft and the traction control service light is on. When I show up three weeks later they have no idea of the touch screen problem or the breaks, and they give me the runaround about wrong parts. I will be posting the outcome on every social media platform I can, as soon as I get my truck back. Terrible place for body work.

Customer Service

I was told the management was replaced, and the new manager is trying to urn the place around, but not an excuse I should have to be inconvenienced by.

Likely to Recommend

Good place so why not

Repair Quality

Customer Service

Nice people

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I appreciate your services under the circumstances of the collision you were stored in my vehicle.

Customer Service

Returned Clean

My Experience

Peter and Team were outstanding to work with and the quality of work was exceptional.

Likely to Recommend

I couldn’t be happier with the service I received! Much appreciated!

Repair Quality

Ed Gomey is a fantastic member of your team! He worked tirelessly on my behalf with the worse insurance company (Ascendent) that I have ever dealt with. The work done on my car was excellent. You need to give Ed a bonus for being such a fantastic advocate for fighting for me with Ascendent insurance company.

Customer Service

Ed Gomery and his crew were top notch- I couldn’t have asked for any better service!

Returned Clean

Likely to Recommend

Repair Quality

when I left the shop, the check engine light was on. Certainly was not on when I dropped it off . However the check engine light turned off after 3 on/off cycles. Maybe something to do with repair ?

Customer Service

Ed went out of his way to give me a ride to big pine . Great customer service !

Returned Clean

Likely to Recommend

I have already recommended and put a Google review on about the service I received.

Repair Quality

Very satisfied with the service and quality. Customer service was excellent.

Customer Service

Great job by Ed

Returned Clean

Likely to Recommend

Fast and friendly service!

Repair Quality

Fast and friendly service!

Customer Service

Fast and friendly service!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repair was great, car is working good a week after getting it back and the paint matching looks good.

Customer Service

Returned Clean