Classic Collision Rome

4.9 (4,018reviews)
97%
72 Three River Drive,  Rome,  GA  30161

In operation 43 years, 12 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Rome, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Honda, Acura, Hyundai and Nissan; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Ford
Honda
Hyundai
I-Car
Nissan

Reviews (4,018)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than before their accidents. The communication and update process received high marks, with customers appreciating regular text and call updates throughout the repair process. Timeliness was another strong point, as many repairs were completed ahead of schedule. A few customers noted minor issues such as missing parts, paint imperfections, or delays in communication, reflecting areas where attention to detail could be further refined per their direct feedback.
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"... everything stress-free. When I got my truck back, the quality of the work exceeded my expectations. The repairs looked excellent, the paint matched perfectly, and ..." Read more
"Absolutely, and completely satisfied with not only the work, but with everything and everyone involved with Classic Collision."
"Did an amazing job at repairing my vehicle. Very quick too!"
"Classic Collision has a team of highly qualified and very professional staff members. They are also very personable and always treat their ..." Read more
"... entire process. This thoroughness extended to the repair itself, which was executed with evident precision and expertise. Furthermore, the communication I received ..." Read more
"My car looked fantastic and the turn around time was quicker than expected"
"They had my car finished 4 days early and delivered it detailed."
"... perfectly, there is no indication of any prior damage. The vehicle was completed a week earlier than promised." Read more
"... week late to make sure if finally adjustments but it was done perfect so no worries" Read more
"The repairs took longer than expected."
"... it 3 weeks after drop off, after being told 2 with almost no communication on delays. Extremely nice people in person just wish it was communicated better" Read more
"... evident precision and expertise. Furthermore, the communication I received was exemplary. I was consistently kept informed about the progress, anticipated timelines, ..." Read more
"This was absolutely the best customer service i have ever had with any type of business, auto, travel, or any type of service i have ever ..." Read more
"Very informative the entire time. Thorough repairs. Great communication and easy to deal with."
"Communication is not very well the last couple of weeks. I still dont have my car. I was supposed to hear ..." Read more

My Experience

They were very professional yet very friendly in dealing with them. The texts we received about the progress of the repairs was very nice.

My Experience

My vehicle looks terrific and I really appreciate the good communication and fabulous customer service.

Likely to Recommend

I will sing your praises

Repair Quality

I have nothing but praise for my experience and appreciate all the communication and efforts

Customer Service

Returned Clean

My Experience

Jenna is very on top of everything and kept us updated through the whole process. She is a wonderful communicator and a very friendly person. The work on our vehicle was impeccable.

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You guys did an awesome job.

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Repair Quality

My car looks great. I was kept informed of every step. My car was ready when expected. Staff were friendly and helpful.

Customer Service

Staff was friendly, helpful and knowledgeable about what was done to my vehicle and went over it with me

Returned Clean

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Great service.

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Great service.

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My Experience

Always excellent service!

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Fantastic job repairing my truck and keeping me informed every step of the way.

Customer Service

My Experience

Communications were excellent. Truck looks great. Will definitely use Classic Collision again if needed.

My Experience

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Repair Quality

Excellent work

Customer Service

Very good. I was always kept informed.

Returned Clean

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Returned Clean