Classic Collision Rome
In operation 43 years, 12 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Rome, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Honda, Acura, Hyundai and Nissan; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Very pleased with the job well done. Not only that, they noticed a faulty tire and had that replaced. It means a lot when they take my family’s safety so seriously.
Likely to Recommend - 5.0/5.0 -
We have already recommended you guys!
Repair Quality - 5.0/5.0 -
They went above and beyond to insure my family’s safety.
Customer Service - 5.0/5.0 -
The communication was exceptional and everything was explained in detail.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Just needed another fix due to part failure
Customer Service - 5.0/5.0 -
Great staff! Very informative and I felt like I didn’t have to do anything. 5 Star service for sure!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Honest, efficient service. No problems.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Done a vey good job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very quick and great service. Thank you.
My Experience - 5.0/5.0 -
Jaxon and the team were courteous and professional. I was totally satisfied with the repairs that were done and everything was completed on time. Great job team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jaxon and the team were courteous, professional, and on schedule. Great job Team!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely efficient professionals, a ten in my book.
Customer Service - 5.0/5.0 -
Excellent service did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
After explaining that if you don’t shim the bumper cover up the hood would look like it’s open. They still did not do as I asked and now my car rides around looking like the hood is open. The gaps are not even. Not satisfied with work at all.
Customer Service - 3.5/5.0 -
Personal is fine
Returned Clean
My Experience - 5.0/5.0 -
You guys were fast, sufficient, and the best to work with. You guys managed to take the stress off me and fix my car in a timely manner. It truly made my day when you guys called today! I can’t thank you guys enough for fixing a mistake that wasn’t mine!
My Experience - 5.0/5.0 -
From the moment I engaged with your service, I was thoroughly impressed by the meticulous approach taken throughout the entire process. This thoroughness extended to the repair itself, which was executed with evident precision and expertise. Furthermore, the communication I received was exemplary. I was consistently kept informed about the progress, anticipated timelines, and any necessary updates. This transparent and timely communication provided significant peace of mind. I am genuinely delighted with the quality of the repair and the overall professional experience. Thank you for delivering such outstanding service. I will confidently recommend the Classic Collision to others and will certainly return for any future automotive needs.
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
I am writing to express my profound satisfaction with the recent repair work carried out on my BMW by Classic Collision team in Rome. From the moment I engaged with your service a specifically with Mr. John M I was thoroughly impressed by the meticulous approach taken throughout the entire process. The diagnostic phase was exceptionally comprehensive, ensuring that every detail of the issue was identified and understood before any work commenced. This thoroughness extended to the repair itself, which was executed with evident precision and expertise. Furthermore, the communication I received was exemplary. Mr. John M was very professional and I was consistently kept informed about the progress, anticipated timelines, and any necessary updates. This transparent and timely communication provided significant peace of mind and demonstrated a remarkable commitment to customer service. The staff took the time to clearly explain the repairs needed and the work completed, fostering a strong sense of trust. I am genuinely delighted with the quality of the repair and the overall professional experience. Thank you for delivering such outstanding service. I will confidently recommend Classic Collision in Rome to others and will certainly return for any future automotive needs.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 0.5/5.0 -
Right from the beginning when I called to ask for help. The lady was just so rude and very unhelpful.
Returned Clean
My Experience - 5.0/5.0 -
I was impressed with the communication and updates of where they were in the process. They were finished a week ahead of the stated completion date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your team did they did a good job stayed in contact with me and let me know step by step what was going on. In the future I will come to classic collisions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a good job on my car it looks good it's running good and I thank y'all.
Customer Service - 5.0/5.0 -
The ladies were so nice and professional
Returned Clean
My Experience - 5.0/5.0 -
My car looks great. Looks as if I was never in a wreck. Thank you for restoring my car back to its natural look.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
yall made my bumper look brand new
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Color quite didn’t match