Classic Collision Shelby

4.8 (524reviews)
96%
2208 East Dixon Blvd,  Shelby,  NC  28152
See Photos
Instant Estimate
Book Appointment

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Shelby, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
Call
Email

Reviews (524)

Customers say
Overall Customer Satisfaction
Customers consistently praise Classic Collision for outstanding repair quality, with many noting their vehicles looked brand new or better than before the damage. The shop receives high marks for proactive communication, particularly daily text updates that kept customers informed throughout the repair process. Timeliness is a recurring highlight, with numerous customers reporting their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and helpfulness are frequently commended. A small number of customers noted areas for improvement, including occasional cleanliness concerns inside vehicles after repair, isolated paint quality issues, and a few instances where parts or adjustments required a return visit.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... vehicle and I could not believe how well they did. My vehicle looked better than it did when I first bought it. The first thing I said when I walked into the door ..." Read more
"... never even know it had been damaged—everything was done immaculately and with such attention to detail. Their communication was top-tier throughout the ..." Read more
"Very fast turnaround with quality parts. You will not even be able to tell your vehicle was ever in an accident. Most collision shops book far in advance to get ..." Read more
"The repair was exceptional, Better than I even expected. I couldn't be happier with the service or repair. ..." Read more
"... knowledgeable staff. Clean and well-kept facility. Repair completed quickly and looks as if brand new fantastic experience. In a word, AWESOME!!" Read more
"Classic collision had my truck ready before the delivery date -almost 2 weeks before"
"Very friendly staff. Couldnt have been easier. Finished a week ahead of schedule. I was well pleased!"
"... repairs. Great collision shop, very friendly staff. Fastest repair time I have ever seen for a collision shop." Read more
"Thank you for the timely manner!!"
"Friendly and courteous service. Car repaired in reasonable time. Very pleased with body work repair of my Honda. Would highly recommend Classic Collison."
"... expected. Very nice and courteous staff and thorough. And consistent text updates on the repair progress was top notch." Read more
"exceptional communication from CC daily with updates, answered questions promptly"
"... done immaculately and with such attention to detail. Their communication was top-tier throughout the entire process. They kept me updated at every step, explained what ..." Read more
"... collision not only did a great job repairing my door, they communicated brilliantly through text which was the best way to communicate with me. I felt like I was in the ..." Read more
"Customer service was awesome they texted me every day on the progress."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

My Experience

Excellent service, our vehicle looks as good as news!

Likely to Recommend

Repair Quality

Classic Collision did a great job repairing my truck. They were efficient and kept me informed of the progress. I would highly recommend them for auto repair.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great communication! Staff is very helpful and made sure I was updated every step of the way. I have used classic twice now and I’ll never use anyone else!

Likely to Recommend

Repair Quality

Didn’t take the time to adjust head lights, which then lead me to coming back which then took less than 10 mins to realize it was broke. Laziness made me come back twice driving 4 hours for something that should have been addressed during installation!

Customer Service

Jessica is absolutely amazing! She makes the process easy even when the people in the shop don’t do there job!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

I'm very satisfied of work that they have done to my car they have got it done before their scheduling of the week and they are on my list if I need my car or truck done I will come to them. Thank you so very much and I appreciate the work that y'all have all done!!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They were very kind, and made sure that I was completely informed throughout the entire process. Awesome service!!

Likely to Recommend

I would recommend Classic Collision to family, friends, everyone!

Repair Quality

Absolutely awesome people and service!!

Customer Service

Absolutely awesome people and service!!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciated the honesty when I was offered a refund for a part that turned out to be not as expensive as previously thought. Thank you!

Likely to Recommend

I plan to go back to have some small unrelated damage repaired

Repair Quality

Finished repairs ahead of schedule. Paint matched perfectly

Customer Service

Very nice and welcoming

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I am very satisfied with dealing with Classic Collision. I was satisfied from the first time I walked in the door and was greeted to the last day which was pick up day of my car. Everyone that I dealt with was great and very professional. This is my 2 nd time visiting here and it won’t be my last and I will recommend it to my friends and family.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Work was efficient, and the vehicle repairs were completed before the promised date.

Likely to Recommend

Repair Quality

Timely service. Friendly staff. Nice amenities with coffe and water in waiting area. I just regret not being able to register to win Blackstone.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My SUV was just a few months old. The damage was minor but in the front. Classic Collision made it a good as new! I appreciate how they stay in contact with you during the process.

Likely to Recommend

Repair Quality

You can't even tell where the damage was!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

No problem, very pleasant people.

Likely to Recommend

None

Repair Quality

Pleasant to work with, repairs look good.

Customer Service

Pleasant to work with, repairs look good.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Another great job from Classic Collision of Shelby. Done earlier than planned and looks perfect. The best repair service ever. Thanks team.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Classic Collision always does a phenomenal job! They stay in touch every step so there are no surprises. We’ve been very pleased with their service

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 524

Auto body shops nearby

view more shops in: Shelby  |  28152