Classic Collision Vero Beach
In operation 43 years, 13 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Vero Beach, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Repairs were slow, l was not updated regularly, parts ordered were not installed, spare tire was removed and not returned, and, due to their ineptitude I was without a rental car for 2 days and had to take an Uber.
Customer Service - 1.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
When an issue occurred out of CC’s control, by a supplier, they e it right. Ray went above and beyond. Pam was patient, knowledgeable and efficient. Good operation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ray made it easy for me by being proactive and taking care of any glitches, even those that were not his responsibility.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pam and Ray were friendly and efficient
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very pleased with the service and the beautiful work that you had done on our car and the service was just wonderful for people and everyone I talk to were very pleasant and very helpful Joyce
Likely to Recommend - 1.0/5.0 -
We had a car fixed there about 17 years ago and loved it. That’s why we came back. Not the same.
Repair Quality - 2.5/5.0 -
The tailgate still isn’t correct.
Customer Service - 1.5/5.0 -
Called three times and each time ray was going to call me back. Nothing.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very prompt, professional, skilled repair, and polite staff!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0 -
Excellent work and service
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Outstanding service! They care about quality work and will be certain to make things right and explain their work at every step. Ricardo is fabulous in his work with the customer handling everything with skill and thoughtfulness.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick and painless
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like it never happened! Amazing job!! Thank You!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0 -
I was told by Ray the repair would be 3 days, possibly 4, ready byThursday 2nd July. I called Thursday morning and was told they were fitting the bumper and recalibrating the car. Ray stated that if he could not recalibrate (but was confident he could) it might have to be Monday. He promised to contact me before 5pm on Thursday as I needed to rent another car before the car rental closed. He failed to do so. I had to rent a car for the entire holiday weekend. I called on Monday and was told Ray would call me back within 30 minutes. He did not. I called again and Ray answered the phone. He assured me it would be ready by 3pm but stated that it might be $500 extra due to him not being able to recalibrate the car. when giving me the quote Ray did say this might happen but he was sure he could do it. I told him that I was unhappy about this as I had already had to rent a car for another 4 days after he had told me the car would be ready by Thursday at the latest. He would look at reducing the recalibration cost. When I collected the car Ray told me he went home sick early Thursday afternoon after the office holiday lunch. Obviously no work was done on the car that afternoon and Ray did not contact me by phone or text on that Thursday as he had stated. If I had been told that it was a short working week I would have booked it in at another time. Although pleased with the work done on the car I was left angry at being lied to and out of pocket financially and unnecessarily
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Your team was very helpful and provided excellent service. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have used them in prior repair work.
Repair Quality - 5.0/5.0 -
Awesome job
Customer Service - 5.0/5.0 -
Customer friendly at the highest!
Returned Clean
My Experience - 5.0/5.0 -
Communication and keeping the schedule was perfect.