Classic Collision Vero Beach
In operation 43 years, 13 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Vero Beach, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I am native of IRC x54 years and never use shop again nor refer this shop to my friends, family, business partners or clients
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
Have not gotten my car back yet. So I will complete the survey when I get it. More damaged then they thought.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
The job isn't done yet. Needs to be completed to answer this question!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
They were all amazing. Very polite & efficient! I would highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Would not recommend.
Repair Quality - 3.5/5.0
Customer Service - 0.5/5.0 -
Did not return phone calls, I even went in person after working the nightshift and was promised a text or phone call by end of business day, explained I would be sleeping due to having to return to work nightshift but please text or leave voicemail, NO CALL NO TEXt!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Fix your system. My Jeep is under repairs. Why are you asking me if I'm satisficed before you complete the job????
Likely to Recommend - 0.5/5.0 -
You still have my vehicle. How would I know the answer to this Yet????
Repair Quality - 0.5/5.0 -
You haven't completed repairs and this is the second time you sent me a satisfaction survey. Fix your IT or hire some one who knows how
Customer Service - 0.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
I Had to get My Lawyer, My Insurance Company & the People that Hit My Car Insurance Company Involved. Classic Collision in Vero Beach has Very Bad Communication Skills. I Never Pick Up My 2015 Lexus Vehicle it was Towed 2-28-22 by the Insurance Company to Start Diagnostic Processes. 2-25-22 Everything Classic Collision Did to My 2015 Lexus Look so Cheap, Horrible & I Wasn't Happy nor Satisfied Especially with that New Blue Paint Job Classic Collision Did that Doesn't Match My Old Factory Paint Job on My Car. No One Informed Me that Classic Collision was going to Patch up,Scratch Out, Repairing the Old Parts that was Damage in the Accident. The Top of My Car Trunk Hood Needed to be Adjusted,You can See Straight through the Trunk. My Bumper, Side Panel Needed to be Adjusted. I Had to Bring to Classic Collision Attention that My Car had to be Towed to get a Diagnostic Processes Going to See why Me Car Sound so Horrible Since the Accident. Reminder My Car Was Transported by A Tow Company to Classic Collision Business Because of None Drivable. 🤔Why Did Classic Collision in Vero Beach Contact Me Saying My Car was Ready on 2-25-22 when it Wasn't 🧐.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
my car looks like a new car not only repaired it but cleaned it thank you
Customer Service - 5.0/5.0 -
all worked to complete my car in time
My Experience - 5.0/5.0 -
Thank you guys so much for all the hard work and dedication you guys put in your work on my vehicle. Yes it took longer then I anticipated, but in all. I’m satisfied with all the work you guys did. Thank you again! And my car is back to running normal. Stay rocking on!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
One thing I would change though is I’d send updates more then 10 minutes before the shop closed each day. But everything else is spectacular!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I love the outcome. My car is beautiful again. That said I believe better communication with me regarding Allstate not being available (unable to get through to them) should have been brought to my attention earlier. You let 2 weeks lapse until I walked into your shop to inquire about my car. As soon as I got involved they responded. The cost to me (other than my deductible) was almost $300 for my car rental. I had the car over my policy limit of 30 days.