Classic Collision Vero Beach

4.6 (1,484reviews)
91%
1705 10th Ave.,  Vero Beach,  FL  32960

In operation 43 years, 13 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Vero Beach, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,484)

Likely to Recommend

Repair Quality

nice job, Car was returned clean

Customer Service

Likely to Recommend

I would recommend.

Repair Quality

Great workmanship, customer service, and communication. I love the work done on my car.

Customer Service

They were friendly and polite.

Returned Clean

Likely to Recommend

Yes I will recommend them

Repair Quality

Took longer

Customer Service

Service is good but could be better

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I am very likely to recommend the shop to friends and relatives

Repair Quality

The repair looks wonderful and the color match the paint

Customer Service

Everybody from the receptionist to the service writer was wonderful

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

No one better than Classic Collision

Repair Quality

Service and results could not have been better

Customer Service

Competent and amiable staff.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Not at all! With my experience, I can’t recommend this business.

Repair Quality

I am very frustrated with the disorganized manner that my repair was handled. My car seems to have sat at the shop for 3 weeks while supposedly a part was pending to come in, yet I was told several times that I could expect to come get my car. No one seemed to communicate with each other there and I literally had to call almost every day to get an update, since no one ever called me to inform of the status. Even when my car was finally ready for pickup, I basically had to demand that the person who answered found out the correct status of my car. Even that day, they were confused about what was going on with my car and were ready to take a message and have someone call me the next day. Once I picked up my car, again with the lack of communication, I was called after arriving back home, that they had forgotten to conduct a scan to assure that all parts disconnected had been reconnected and it was safe to drive my car. That information should have been provided prior to me leaving with the potentially unsafe car. I understand that parts are delayed currently, but the lack of professionalism in this business is ridiculous! It’s not even a huge place, so I don’t know why communication is such an issue. Hopefully others don’t have the same experience!

Customer Service

Complete lack of communication between staff at this business

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Big tks. To JENIFER she was great all the time !! The repair was done ok , it took more time then expected was estimated completion by the 12/102021 then push to 12/16/2021 finally got it on the 17th. When i pick up my vehicule the interior was FILTHY full of dust on the window and the dashboard and inside the door compartments I was DISAPPOINTED by that ??? but item 34 on the bill mention clean for delivry and charge 45,00$???

Likely to Recommend

Repair Quality

my vehicule was full of dust the job was (SO SO)

Customer Service

no more coment

Returned Clean

Likely to Recommend

Repair Quality

Great job

Customer Service

Helpful and communicative

Likely to Recommend

Repair Quality

Classic collision is a class act they’re friendly,reasonable &do a great job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

my car looked great. took along time because of not being able to get part but work was fantastic. will recommend to others

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I'm satisfied with their work, communication with the customer needs to be improved.

Repair Quality

Did a great job, but when I arrived home, I had 'overspray' from the primer on the bottom driver-side windshield. Needed a razor blade and countless passes to get it off.

Customer Service

When picking up my car, I waited 25 minutes to have someone go over the finished job with me.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Very professional.

Likely to Recommend

Work done by sub contractor

Repair Quality

It is impossible to judge Classic Collision as all work was sub contracted. I was not happy to see an estimate from CC that was for $6,400 when the total cost from the sub contractor was for $2,900. Recently when I question that CC $6,400 estimate I was told that individual was let go from CC.

Customer Service

No work completed at CC. Receptionist was very helpful and friendly.

Returned Clean