Classic Collision Wasilla
In operation 43 years, 4 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Wasilla, AK is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication was exellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone at classic collision were Rockstars!! They kept me informed of the status of my vehicle at every stage. I’ve used classic collision twice and both times they were Awsome! I will always trust classic collision.
Likely to Recommend - 5.0/5.0 -
Absolutely I will!
Repair Quality - 5.0/5.0 -
It’s hard to fine good customer service nowadays. Not a Classic Collision in Wasilla. The customer service there is Awesome! Rachel and Anna are Rockstars! They both were so friendly and kind and explained everything to me so I would understand the different stages of body repair. I got text messages every time my car went to a new stage. I’ve used Classic Collision twice in the past three years and because of great service both times I will always use Classic Collision for any body work that my car may need in the future. Thank you for your great work.
Customer Service - 5.0/5.0 -
See comments on the first page. I was you had a scale that went higher. 10 is not enough. Your customer service needs a 20! They were that Awesome!
Returned Clean
Ready on Time?
Yes
My Experience - 5.0/5.0 -
The team was extremely helpful and responsive. The insurance company was difficult but they helped me the whole way!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Anna Banana is an amazing customer service consultant. She(and others) were consistently in contact with me regarding my vehicles status as well as repair updates, never once did I have to call for an update. They worked tirelessly to ensure I had a positive experience and they worked with my insurance (GEICO) directly so I didn’t have to play middle man. Thank you so much classic collision for getting my truck back in working order!! I’d be so sad if my pride and joy was totaled over this accident, your team really came through for me and made sure I was taken care of. I’ll be back soon for an estimate on other minor cosmetic damages thanks to Anna. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Anna is an amazing customer service consultant. She(and others) were consistently in contact with me regarding my vehicles status as well as repair updates, never once did I have to call for an update. They worked tirelessly to ensure I had a positive experience and they worked with my insurance (GEICO) directly so I didn’t have to play middle man. Thank you so much classic collision for getting my truck back in working order!! I’d be so sad if my pride and joy was totaled over this accident, your team really came through for me and made sure I was taken care of. I’ll be back soon for an estimate on other minor cosmetic damages thanks to Anna. Highly recommend!
Customer Service - 5.0/5.0 -
Anna is an amazing customer service consultant. She(and others) were consistently in contact with me regarding my vehicles status as well as repair updates, never once did I have to call for an update. They worked tirelessly to ensure I had a positive experience and they worked with my insurance (GEICO) directly so I didn’t have to play middle man. Thank you so much classic collision for getting my truck back in working order!! I’d be so sad if my pride and joy was totaled over this accident, your team really came through for me and made sure I was taken care of. I’ll be back soon for an estimate on other minor cosmetic damages thanks to Anna. Highly recommend!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality work. Thank you
Customer Service - 5.0/5.0 -
Very informative
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already recommended a couple friends
Repair Quality - 5.0/5.0 -
They communicate very well with updates on your vehicle. They put the work in to make sure it’s done right and don’t take shortcuts. Really satisfied on the whole classic crew.
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
2 part issue. First, the entire part that we were told needed to be replaced, was not necessary. It wasn’t even broken, likely a $20 part, inside that part. Second, we were given an estimate and paid the entire amount upon making our appointment (which was 2 months out) only to be held hostage by what I assume is a regular insurance fraud game where you magically come up with “more” that needs to be done while the truck is in. The extra was labor for underestimating how long it would take for their labor… which had already been done… we were given no choice but to pay more. A third issue that is worth noting - when we dropped off the truck, we asked how long they might have it (because we had to share our other vehicle) and they said “up to a week”. Seriously?!? It was a single, easy part that was already there and paid for. Why would it ever take that long if we had an appointment?!?! We did get our truck back the next day because obviously it really was a very quick fix but to be told to expect up to a week to be without a vehicle for this tiny issue seemed completely ridiculous. We won’t be back.
Likely to Recommend - 0.5/5.0 -
Once again, call me for more info.
Repair Quality - 1.5/5.0 -
I've already done this survey through a link that was sent to my phone. We were not very happy with our experience. Feel free to call me if you want more information as I don't feel like writing it all out again.
Customer Service - 1.5/5.0 -
The ladies at the front desk were actually pleasant so they are the only reason for a 3 instead of a 1.
Returned Clean
My Experience - 5.0/5.0 -
Customer service people were well trained, very pleasant, and kept me informed throughout the repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The staff is well trained, professionally pleasant, and communicated well throughout the repair process.