Cma's Williamsburg Ford
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- Paintless Dent Repair
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| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The only issue I had was trying to convince the guy that worked on my vehicle, that the driver’s side door handle was replaced with the wrong handle(the original handle did not have a visible keyhole). Not a very big deal overall. I just wished that it was replaced with the exact original one.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I tell everyone about my great experience with CMA Williamsburg; not only were they willing to take on my classic car body repair, they expertly matched a very challenging dusk rose color!
Repair Quality - 5.0/5.0 -
The body shop went the extra mile to fix and paint my 1957 Dusk Rose Thunderbird to my complete satisfaction.
Customer Service - 5.0/5.0 -
Cindy was the consummate professional in handling the bodywork and painting details for my ‘57 Tbird. Chris and James did pristine work on my car; ensuring everything was absolutely perfect.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have and will continue to recommend!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Ok except when there are parts delays..
Repair Quality - 1.5/5.0 -
This recall repair took far to long for parts to come in.. Over two years from recall initiation..
Customer Service - 2.5/5.0 -
Staff were forthcoming in acknowledging longevity of recall wait list.. They several times told me that vehicles for resale were not getting priority over my vehicle. I am not convinced though.. I had to add my name to list twice due to the first round they lost track of my being on list which assuredly increased the wait time for my recall repairs to conclude…
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work looks great and was done in a timely manner
Customer Service - 5.0/5.0 -
The ladies in the office were amazing
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They didn't actually repair my car but they were AMAZING walking me through the insurance claim.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality of the work the body shop did on the roof at this point is great. There was an issue when I picked the truck up on the cost, the originatial estimate was ruoghly 1,360.00
Customer Service - 5.0/5.0 -
The quality of the work the body shop did on the roof at this point is great. There was an issue when I picked the truck up on the cost, the original estimate was roughly 1,360.00. When I pick it up the cost was roughly 3,600.00, the body shop ordered some parts replacing the roof rails without my knowledge. it was decided to charge me the original estimate which I thought was the correct thing to do. I was waiting on my survey to see if anything came up about the difference and it has not.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Dave L. Is very professional and a genuinely a good person.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Wouldn't ever recommend.
Repair Quality - 0.5/5.0 -
You sending me this survey, although my vehicle is at a different body shop. It has been there for weeks. And I still haven't been given an estimate on when the vehicle will be done. Absolutely awful.!!
Customer Service - 0.5/5.0 -
No one will answer the phone in the body shop. And can't give me information on my vehicle.