Collision Correction LLC

5.0 (501reviews)
98%
313 Ewell Road,  Williamsburg,  VA  23188
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Shop AssistantSparkles

In operation 6 years, 4 years at this location.

Collision Correction is a full service State of the art Collision Repair Facility. We pride ourselves on quality and customer service. We have over 75+ years of combined industry experience. We work on all makes and Models, as well as work with all insurance companies and out of pocket customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (501)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as making vehicles look brand new or better than new. The team is widely recognized for exceptional communication, proactively keeping customers informed at every stage of the repair process through calls, texts, and in-person updates. Timeliness is a strong point, with most vehicles delivered on or ahead of schedule, and when delays occurred due to parts or insurance, customers appreciated being kept in the loop. Staff are repeatedly commended for their professionalism, friendliness, and willingness to go above and beyond, including coordinating with insurance companies and even cleaning vehicles before return. A few customers noted areas for improvement, such as delays in scheduling, occasional parts-related setbacks, and isolated cleanliness concerns, all drawn directly from customer comments.
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"Absolutely, hands down, best experience Ive ever had at a car shop. They went above and beyond for us in service and ..." Read more
"Awesome service. Can't say enough good things about the quality of workmanship, communication and professionalism!"
"Our 2023 Lexus looks better that it looked off the showroom floor. As an old mechanic, I look at everything for alignment ..." Read more
"Excellent work! The car looks brand new, right from the showroom."
"... promised to be repaired by a certain date - and it was completed one day in advance. Superior. !!" Read more
"The car was promised on a Wednesday and I picked the car up at Noon. Also, I was able to leave my Enterprise rental car ..." Read more
"Early!! Like it was barely even at the shop, unbelievably organized and well run operation."
"I was surprised how fast my car was repaired."
"Vehicle was ready when promised to be!"
"... two-week period that my car was in the CC shop. I had text messages and phone calls to update me, periodically, on the progress of the work on my car." Read more
"... efficiently and also cared about listening to my concerns. They kept me informed every step of the process. I highly highly recommend them. They are amazing ..." Read more
"... I especially liked about the whole experience was the way they communicated on the stage of repairs as the work progressed." Read more
"The communication was excellent and I was very satisfied with the work done on my car."
"... past the 3 quality inspectors And lastly I would say communication could be better, just heads up when delays are found." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Outstanding service and very fast and professional work

My Experience

Super job with super professional customer service.

My Experience

Fantastic workmanship and outstanding service. Thank you.

Likely to Recommend

I’ve already recommended Collision Correction to several friends.

Repair Quality

As usual, Darryl and his crew Farr exceeded my expectations. Although the work was minor, adjusting a few fenders and having a windshield swapped, it was done promptly and perfectly. Always grateful for their attentiveness.

Customer Service

Very responsive and attentive. Extremely satisfied. Especially appreciated Justin taking so much time to explain the plan. And, of course, Amy upfront was very helpful.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thank you Dan for all your help in getting my car fixed! Dan went above and beyond what we expected. I’m extremely grateful. 🙏🏻

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Courteous and excellent work

Customer Service

Totally satisfied

Returned Clean

Likely to Recommend

Repair Quality

Excellent work kept me informed the whole process

Customer Service

Returned Clean

My Experience

Communication is something I value greatly and CC was on top of it! As if the text updates weren’t enough, I heard from Justin on a regular basis. At the end of the repair process I was left with a feeling of inclusion - the Collision Correction team makes you feel like more than a customer. They make you feel like a part of the team. I will continue to recommend this company to anyone needing collision repair. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The mirror looks good, paint matches well and personal interaction between us as clients and C C personnel is friendly, helpful and explains well what needs to be done and pricing. Thank you. Quickly done also.

Likely to Recommend

Repair Quality

Very well done. Great customer service. Explanation good about pricing and communications good on timing for finishing work.

Customer Service

Returned Clean

My Experience

Excellent service.... Thank you!

Likely to Recommend

Repair Quality

Excellent Customer Service

Customer Service

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Repair Quality

Customer Service

My Experience

Everyone acted like they were my friends and help me along the way. Thanks

Likely to Recommend

Repair Quality

Great customer service excellent work done on a job vehicle

Customer Service

Returned Clean

My Experience

Collision Correction is one of the best collision repair shops I’ve ever experienced. Justin was extremely knowledgeable, professional, and kept me informed throughout the process. The quality of the work was outstanding, and my vehicle looked amazing when it was finished. I highly recommend Collision Correction to anyone looking for exceptional customer service and top-quality repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Collision Corrections kept me informed and were dedicated to make certain my insurance would cover all the parts and equipment necessary to deliver my Jeep back to me looking like nothing ever happened to it. I would highly recommend them to anyone in need of repairs. My gratitude goes out to Amy, at the front desk, Dan, my repair coordinator, Darrell, the owner and all of those specialized staff members whom I never met but are definitely skilled at delivering the best results for an excellent result. I thank them all and am grateful they were there when I needed them. They were not on my insurance’s preferred repair list but they most definitely should be.

Likely to Recommend

Repair Quality

Very Satisfied! Amy, your receptionist was so easy to work with, prompt getting back to me. Don was outstanding in taking care of me , understanding the time crunch I was in. I was amazed you were able to repair my car so well, so quickly! The only reason I gave you a 9 rather than a 10 is because (as soon as it got dark) I discovered the driver’s side headlight was not working. Had to stop before reaching my destination for the night. But I sure appreciate the way my front end looks!

Customer Service

Returned Clean