Collision Correction LLC

5.0 (525reviews)
99%
313 Ewell Road,  Williamsburg,  VA  23188
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Shop AssistantSparkles

In operation 6 years, 4 years at this location.

Collision Correction is a full service State of the art Collision Repair Facility. We pride ourselves on quality and customer service. We have over 75+ years of combined industry experience. We work on all makes and Models, as well as work with all insurance companies and out of pocket customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (525)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, transparent communication, and professional workmanship. Many highlight that vehicles were returned looking brand new, with repairs exceeding expectations. The team is frequently commended for going above and beyond, keeping customers informed at every stage through calls and text updates. Coordination with insurance companies was noted as a particular strength. A few customers mentioned occasional parts delays and scheduling challenges, though these were largely attributed to external factors. Overall, the overwhelming sentiment reflects a highly satisfied customer base that repeatedly recommends and returns to the shop.
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"Awesome service. Can't say enough good things about the quality of workmanship, communication and professionalism!"
"Extremely professional job start to finish!"
"Excellent work! The car looks brand new, right from the showroom."
"Absolutely, hands down, best experience Ive ever had at a car shop. They went above and beyond for us in service and ..." Read more
"Collision Correction staff take pride in the service that they provide."
"... I especially liked about the whole experience was the way they communicated on the stage of repairs as the work progressed." Read more
"... important! They were very thorough in their repair plan, kept great communication, and did a seamless repair. I can't thank them enough." Read more
"The communication was excellent and I was very satisfied with the work done on my car."
"This is not a YesNo answer. I had to contact Collision Correction to obtain updates on my vehicle, which they then provided quickly. ..." Read more

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great communication

Customer Service

Returned Clean

My Experience

Everyone was helpful and cordial and took time to explain everything, answer questions, and offer recommendations. Excellent service on all counts! 😊

Likely to Recommend

I would be delighted to do so!

Repair Quality

Excellent!

Customer Service

Top notch!

Returned Clean

Likely to Recommend

I have already recommended Collision!

Repair Quality

We were thrilled with our experience at Collision Correction. I really appreciated the consistent, thorough communication. It helped me manage my expectations and make plans. I was also incredibly impressed by how they talked me through the repairs and what my options were.

Customer Service

We were thrilled with our experience at Collision Correction. I really appreciated the consistent, thorough communication. It helped me manage my expectations and make plans. I was also incredibly impressed by how they talked me through the repairs and what my options were.

Returned Clean

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a great job.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Yes thank you for the quality work truck looks good from what I can see, good job thanks Justin

My Experience

I’m so happy with the repairs! The team was professional and kept me updated by text every step of the way. Dan was especially wonderful—the best! Thank you for taking such great care of my car.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great communication from start to finish between Dan and Justin. They worked for us and advocated for us against the insurance company. We received almost daily updates about what was going on with the repairs. Very satisfied with all of the work completed. We will use Collision Correction for any future repairs we may have!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Excellent communication from initial contact through completion of repairs.

Returned Clean

My Experience

They were very kind and transparent with me . They made sure to keep me closely updated with the repairs on my vehicle!

Likely to Recommend

Repair Quality

My 2015 Mazda is a very specific blue. When repairing my vehicle, they matched the color perfectly. I was very happy with my experience!

Customer Service

lovely customer service . They always made sure to keep me updated no matter what!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Highly recommend!

Repair Quality

Extremely professional job start to finish!

Customer Service

Five Stars for customer satisfaction. I was kept informed start to finish!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Excellent job, fast delivery, easy people to work with.

Customer Service

Excellent job, fast delivery, easy people to work with.

Returned Clean

Likely to Recommend

Repair Quality

A complication arose during switching out the headlights on 2016 Honda CRV. Dan at Collision Correction in Williamsburg kept me well informed and explained everything to me. Dan is knowledgeable, has experience, and patience. Dan D. Is an asset to your company, and I recommend him without hesitation. Your shop is clean and well organized. Everyone was helpful. The work was completed in a timely manner.

Customer Service

Returned Clean

My Experience

I had an excellent experience with this shop. It's stressful when you have to make an insurance claim. Collision Correction walked me through the entire process, including educating me on my rights as an insurance policy holder. Super important! They were very thorough in their repair plan, kept great communication, and did a seamless repair. I can't thank them enough.

Likely to Recommend

Repair Quality

Customer Service

Dan was awesome, he always kept me informed of everything that was going from drop off to pick up.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean