Cobb County Collision Center
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
I am extremely impressed with the beautiful paint job!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I picked up my car last week and I got a call today saying that the insurance is not going to pay for some the damages. They sent me a quote saying they paid for the damages and I accepted it and now after everything is done they are saying something totally different. Is this some kind of fraud you are pulling? Please take a look into this matter as soon as possible.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great repairs
Customer Service - 5.0/5.0 -
curteous and accurate
Returned Clean
My Experience - 0.0/5.0 -
Delayed multiple times, felt like as soon as noticed I was from State Farms they didn't treat me as an actual client, I had to call multiple times to get an update. Car was given with low tire pressure which was not on when I dropped off. Not very pleased with service.
Likely to Recommend - 0.5/5.0 -
Not referring anyone and not coming back hopefully
Repair Quality - 1.5/5.0 -
Very slow, no updates, dates promised missed twice, felt like I was dealing with a careless shop, came to this place as Cobb County Toyota Service center is usually good with timing and updating, but Collision center was a big disappointment
Customer Service - 1.0/5.0 -
No updates, careless
Returned Clean
My Experience - 5.0/5.0 -
Nice work. Good communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The sensors on the back was missing.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you all for your courtesy and professionalism. The quick turnaround time to complete the repairs and get my auto back to me is very much appreciated. BGalloway
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Matthew kept me up to date as things progressed .
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
I would have liked to have gotten the total estimate before the work began because there was a question of whether or not it would fall under collision or my uninsured which I knew it would fall under my uninsured because somebody hit me, but when I went to pay it was $1000 versus the $200 uninsured deductible. This would’ve allowed me to talk to the insurance company further before the repair was made they did end up putting it under uninsured motorist but if not, I would’ve probably taken it to my Body Shop guy and not put it through insurance. It’s always good to get an estimate no matter who’s paying ! The car looks good, though you cannot tell it was hit
Customer Service - 4.0/5.0 -
Front desk, personnel and people who answered the phone were very helpful. Maya was great, especially and in helping me get documentation to follow a police report for the uninsured motorist claim. Matthew was OK, but I had to reach out to him and the insurance company had to reach out to him and when I called him one time it seemed like I was bothering him seemed anxious to get off the phone
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was very happy with the results you guys went above and beyond definitely will recommend to others because I will be back in the case that it’s needed and not only is staff friendly but you get the job done right and efficiently!
Customer Service - 5.0/5.0 -
Lovely staff!! Patient and kind and leave no room for confusion.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It's just a pleasant place to go when you have had an unpleasant thing happen. Every one is great to work with.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks Thank you. Very attentive, professional, and reliable. I am very grateful to everyone. Excellent service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All staff were incredibly nice and helpful. Repairs were completed as stated and done in the timeframe quoted. I felt assured through the entire process and am grateful to have choosen Cobb County Toyota Collision as my repair shop after the hit and run accident I was involved in.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car repair left the car looking like new. I appreciated the Monday to Friday timeline, as promised, and the courtesy extended.