Cobb County Collision Center
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| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was a really pain-free process with no surprises and on-time scheduling. The repair looks great from what I can tell and it was vacuumed and washed when I picked it up. 5 stars!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The process was quick and easy with no surprises and the staff was helpful and kind. Got my car back washed and vacuumed too!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
No comments
Repair Quality - 5.0/5.0 -
No comments
Customer Service - 5.0/5.0 -
No comments
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
I was very satisfied with the service and the speed of the work. Thank you very much.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience! Great customer service! Matthew Mullen is a great one to work with. I highly recommend the center to everyone who needs to fix their car.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The work that was performed, was professionally executed. Everything was top quality. The team did a magnificent job. I know that the only quarter sized chip in leading edge of the hood was not caused by the accident, but it was so close to the work being performed, that it took away from the quality of work that was done. Touching it up would have made the job 100 % better. Otherwise, I and my daughter are very pleased.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service was excellent. Andrea and Matthew were kind and helpful. My car was repaired on time and on budget. I would highly recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and they also worked well with my insurance.
Customer Service - 5.0/5.0 -
Looks like new
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0 -
Mathew would not let me have a loaner car when I had already been told there were cars available. He lied to me several times. We almost had a conversation fight.
Customer Service - 1.5/5.0 -
Same
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Great and fast work. Car looks like it's brand new. Also appreciate you washing and vacuuming my vehicle
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Matthew and the entire team were attentive, knowledgeable and very friendly. Great job, thank you!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
I have to bring it back b/c of broken tabs. Also, the communication with Matthew was terrible. He wouldn't call me back for an ETA so I could extend the rental. State Farm told me HE thought it should be totaled. When I asked if the vehicle would be ready today, I was told yes. When I showed up at 1:30 I was told it was not ready. They should have told me EOD for pickup. It screwed up some meetings I had rearranged so I could have time to pick up the car.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
High quality, fast, service, and good communication
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everybody was very pleasant. Mr. M. Mullen did a great job on updating me regarding the repairs. I was very satisfied, job well done! Thanks so much to everyone who was involved.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Matt was very professional and super easy to work with I think he could be in charge of the segment of the operation in a few years Also the attractive lady at the desk was amazing She knew my name when I first walked in the door as if State Farm tipped her off Additionally she greeted my by name each time I came back Super impressive Please give her and Matt a free meal out for exceptional service!! Dave Rogers 404-323-3639 if you wish to call me
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality of life repair was a 10
Customer Service - 4.5/5.0 -
Both Matthew and the attractive women at the desk were great but some how the new part got lost