Cole Valley Collision Center
In operation 112 years.
Cole Valley Collision Center has been serving Warren and the surrounding area for over 90 years at the same location. We work with every insurance company for you, to help with every aspect of repairs. We offer the highest quality repairs possible by rigorous training certifications for our technicians, such as I-Car, ASE and PPG refinish training programs. We rely on 2 Chief EZ-Liner frame machines for all our repairs, to restore your vehicle to factory specifications. All of our repairs carry a lifetime warranty by using only the best products such as PPG water base paint line, for excellent paint matching. High quality continues to our 3 downdraft spray booths with factory like baking capabilities for a showroom finish. Our technicians are trained on every make from Acura To Volkswagen so you can feel confident in our abilities to fix your car correctly the first time. We offer free shuttle service to and from our shop for your convenience.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Damage was repaired to perfection, looked like a brand new car again.
Customer Service - 5.0/5.0 -
Great folks at Cole Valley, very helpful and friendly.
Returned Clean
My Experience - 0.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
From start to finish no communication from this shop took my truck in for a estimate when I arrived the lady at the desk came out and looked at the front end and asked if I could leave it with her and she would get back with me by the end of the day that was the last time I heard from anyone for weeks never got back with me or emailed any information or estimate. After talking to a few people at nationwide letting them know the lack of communication and unsure what's going on with my truck and no time estimate when my truck repairs would be completed finally someone from cole Valley contacted me and said sorry the guy that has been working on my truck has been dealing with some personal problems and took some time off so two other repair guys have been working on my truck between working on their own project. I said ok i just need some kind of time line because I haven't heard from anyone since I dropped it off for the estimate they said it should be all done by Friday by noon for pickup Friday comes and around two someone calls and says the body work is done but they can't calibrate the sensors on the truck with the equipment they have and was waiting on a company to show up that does it and he wasn't sure if they would make it by the time the shop closed for the day i said that's fine because at this point I'm already at work for the night so I asked when should it be ready for pickup the gentleman assured me that Monday morning it should be ready and he would call fast forward to Monday no call in the morning so I call at noon because I have to be at work by two the lady says oh yeah it's ready I was just getting ready to call you so I go and pick up my truck and the same lady that asked me if I could leave the truck for the estimate and she would get back to me by the end of the day that never got back with me look at me and says how's the truck look at this point I'm confused and said I don't know i haven't seen it since I dropped it off she was like it's not outside the other gentleman at the shop let her know it's still in the back so she's said let me go pull it around so the other guy said let me get your paperwork together so you can get going he looks and says you haven't signed any of the paperwork i said i haven't even been in the office to sign anything i dropped the truck off for a estimate and now I'm picking up a repaired truck so I signed the paperwork so I could get going because I was running close on time to make it to work on time and forgot my copy of the paperwork on the counter so I stopped at the gas station on my way to work to get gas and noticed that the front end had a couple chips in the paint looks like from prying with a screwdriver or something so I took pictures and asked my wife if she could stop and grab my paperwork and ask about the paint chips my wife gets to the shop and shows the guy at the desk and she said he gets defensive and says that's the driver side of the truck and they didn't touch that side so my wife said that the order picture is passenger side that they just replaced the guy tells my wife your husband didn't have to pay for it but if he wants to bring it back they'll take a look at very unprofessional from start
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
great job
Returned Clean
My Experience - 5.0/5.0 -
Fast and easy process. Car looks great.
My Experience - 5.0/5.0 -
Polite and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did really good job on my car
Customer Service - 5.0/5.0 -
Good to work with
Returned Clean
Likely to Recommend - 5.0/5.0 -
Telling everyone
Repair Quality - 5.0/5.0 -
Great job!!!!
Customer Service - 5.0/5.0 -
Very nice
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Repair took over 2 weeks to complete and the vehicle needs to go back to the shop to fix issues
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They also did a wonderful job cleaning the car afterwards.