Coleman's Collision Center

4.8 (1,458reviews)
96%
1524 Minot Ave,  Auburn,  ME  04210
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Shop AssistantSparkles

In operation 19 years.

Our philosophy is to provide quality workmanship to our customers by utilization of the latest technology, tools and equipment available. In order to do this, we believe it is crucial to invest in our technicians. In order to maintain the highest level of craftsmanship it is imperative that our employee’s go through the latest training in the tools and products they use on a daily basis. POC strives to provide them with continuous training in the areas of new equipment, ASE and I-Car certifications. As part of the standard operating procedures for POC, methodical repair planning is paramount to our processes in ensuring a full scope of accuracy. Being an environmentally conscious company is another vital concern to the well being of our employees and our local community. Location Manager, Todd Dutil has many years of experience in the collision Repair Industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,458)

Likely to Recommend

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Everything looks good

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Returned Clean

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My Experience

Sam was AMAZING start to finish !!! Extremely professional, informative. made me feel worry-free, and that my Tacoma was in the BEST hands possible from rental to pickup. I will DEFINITELY share my experience and spread the word about their unbeatable SERVICE !!!! Sam’s smile made me feel welcome and why I’ll keep coming back !!!!

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Repair Quality

The repair came out really good! I like the results.

Customer Service

People that I interacted with in the office were nice and helpful.

Returned Clean

My Experience

Very professional friendly atmosphere extremely helpful .. I told them to lock my keys in my car because I'd be showing up after hours as it turned out I was able to go get my car before they closed and forgot my spare keys .. they were right there to take care of it and get in my vehicle so that I could leave ✨️ that's customer service ✨️ the office staff is friendly .. engage in conversation make you feel welcome .. I have all the respect and admiration for your business ..I highly recommend you ✨️

Likely to Recommend

I have been coming here for years now. Wouldn't go anywhere else unless Colemans recommended them

Repair Quality

Customer Service

Friendly, knowledgeable, helpful, delightful

Returned Clean

My Experience

Done quickly..looks great..I loved being able to rent a car right there with you instead of looking for one

Likely to Recommend

Always do n will continue too

Repair Quality

I am very pleased with my repair..my car looks great once again. I really appreciated the car rental taken care of right there also..no having to get to rental n all..surely helped me out alot..thank you so much

Customer Service

Very satisfied

Returned Clean

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Likely to Recommend

The car is functional and the repair is acceptable, but there were minor alignment issues and some customer requests were not addressed. Communication could also be improved so I would be cautious recommending the shop.

Repair Quality

The car is repaired and drives fine, but the quality isn’t fully consistent. There are slight but noticeable alignment differences on the hood when comparing both sides, along with a small gap in the front grille. The replacement headlight also appears to be aftermarket with a slight color variation. In addition, the front plate mounting threads that were damaged in the accident were not repaired despite being mentioned, which made reinstalling the plate difficult. Overall the work is acceptable but not at the level I expected.

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I was happy with the work they did and the service . Due to modern devices and perks it made the work extra pricey. They did what needed to repair my vehicle back good condition.

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They was professional

Returned Clean

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Returned Clean

My Experience

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Returned Clean

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Superb customer service

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Returned Clean

Likely to Recommend

Repair Quality

The customer service was good. However, after receiving my truck the workmanship was not excellent. There was paint over-spray that bubbled at the top of my gas cap door. I understand they are busy, , and want to return cars back to people fast, but they need more attention to detail. It seemed hurried.

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