Sebago Lake Collision

4.9 (1,371reviews)

98%

(207) 893-8505

847 Roosevelt Trl Unit 2, Windham, ME 04062

98%

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847 Roosevelt Trl Unit 2
Windham, ME 04062

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About Sebago Lake Collision

See Photos

847 Roosevelt Trl Unit 2
Windham, ME 04062

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 65 years, 11 years at this location.

Our philosophy is to provide quality workmanship to our customers by utilization of the latest technology, tools and equipment available. In order to do this, we believe it is crucial to invest in our technicians. In order to maintain the highest level of craftsmanship it is imperative that our employee’s go through the latest training in the tools and products they use on a daily basis. POC strives to provide them with continuous training in the areas of new equipment, ASE and I-Car certifications. As part of the standard operating procedures for POC, methodical repair planning is paramount to our processes in ensuring a full scope of accuracy. Being an environmentally conscious company is another vital concern to the well being of our employees and our local community. Location Manager, Scott Yates has been with POC Collision for over 5 years and very experienced in the collision repair industry.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (1,371)

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1,148 Customers Rated

5 Stars

77.6% Complete

(1064)
4 Stars

4.2% Complete

(58)
3 Stars

0.9% Complete

(12)
2 Stars

0.6% Complete

(8)
1 Star

0.1% Complete

(2)
< 1 Star

0.3% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding service quality, clear and proactive communication, and timely repairs. Many highlight the seamless coordination with insurance and rental car companies as a standout convenience. The frequent text and phone updates throughout the repair process are repeatedly celebrated, with customers noting they never felt left in the dark. Repair quality is frequently described as flawless, with vehicles returned looking brand new and often cleaner than when dropped off. Several customers mention finishing ahead of schedule as a pleasant surprise. A small number of customers noted areas for improvement, including occasional delays, incomplete repairs, and requests for clearer verbal communication over text-based updates, all drawn directly from their feedback.

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Service Quality
Timeliness
Communication

"The work done to my truck is incredible. Perfectly done with great communication including daily text updates ..." Read more

"The quality is excellent and my 2017 vehicle looks brand new!"

"Repair, communication, customer service, everything was a 10."

"Couldnt say enough good things about them. Great staff, quality work."

"Had the vehicle for 3 weeks got it back and the work was rushed and sloppy. Had to bring it back 3 days into having it due to ..." Read more

"... next and an estimated date on when it will be ready. My vehicle was ready a day early!!" Read more

"Very happy with your service, love the text updates, my car was done faster than the estimated time."

"They had initially estimated 5 days but it ended up being 7. Not a big deal but would have appreciated a more accurate estimate just to better plan."

"It was ready on time the first time but the rework was 3 days later than promised"

"I was told 2 weeks they would have it, but it was done early."

"The communication was outstanding. I knew every time there was progress with the work being done. I never ..." Read more

"... done to my truck is incredible. Perfectly done with great communication including daily text updates on what they are working on next and an estimated ..." Read more

"... Work was well planned and done in a timely manner. Communication throughout the process was on point. Will definitely use again if I find myself in the ..." Read more

"... done well and on time. During the process however, simple verbal communication via phone beats the mysterious texts with links to documents that need explanation any ..." Read more

"... of that given day where I had not heard from them. I wasnt sure whether it would be ready on that day or not until I received the actual call it was ready. ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication