Harbour Auto Body
In operation 51 years, 3 years at this location.
From the beginning, the mission for the Harbour Auto Body team has been to provide great customer service and superior workmanship while maintaining a well-kept, clean facility and working environment. To do this teamwork and communication is essential and every member of the team is proud of their contribution in rolling out a quality product. Not all auto body shops are not equal. The difference for Harbour Auto Body - humble beginnings, the highest quality workmanship and work ethic in the Maine tradition.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Detailing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Excellent service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I already have.
Repair Quality - 5.0/5.0 -
The work was done to a very high standard and in a timely manner. Harbour also took care to keep me updated on progress.
Customer Service - 5.0/5.0 -
Everyone was friendly and knowledgeable, providing first-rate service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work, great communication, detailing was a nice and much appreciated extra service
Customer Service - 5.0/5.0 -
Cassie and Brenson were fantastic. Excellent communication.
Returned Clean
My Experience - 5.0/5.0 -
I was so happy and impressed. I got an appointment wicked fast, easy coordination with Enterprise for my rental, and clear and easy communication. The woman at the front desk was super nice, friendly, welcoming, and professional. I will recommend Harbour Auto Body to all my friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and communication
Customer Service - 5.0/5.0 -
Always kept me in the loop, great communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
If someone needs bodywork, sure, but I'll still tell them to go get quotes from other places
Repair Quality - 4.5/5.0 -
The overall work looks amazing, but when examining it closely, the "blend" painting on the door, they missed a whole spot, the inner line to the fender has some sort of scratches on it, and just some of the fittings of headlight seems off.
Customer Service - 5.0/5.0 -
Sarah was great, everything that you want in a customer service rep
Returned Clean
Likely to Recommend - 5.0/5.0 -
Always. Every time. Second car here: my wife brought her car before and she was equally impressed.
Repair Quality - 5.0/5.0 -
You did an Excellent job(art?) with the truck - I'm very happy - Like nothing happened. Thanks so much for all the "little" extras like cleaning the car, they are noticed and appreciated. Keep it going!
Customer Service - 5.0/5.0 -
Everyone has been very professional and fantastic. You are great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far so good! Quick turn-around and friendly, helpful folks! Thanks!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Harbour did a great job on my rear panel replacement. Paint is blended well with the rest of the vehicle given its 10 years old. Made the whole process easy and helped work around my schedule. Would recommend!
Customer Service - 5.0/5.0 -
Very responsive
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
While the repairs took longer than expected it was made MUCH easier by the staff constantly updating me, patiently answering my questions, always taking my calls and/or calling with updates. I had had a positive experience with Harbor a few years ago so immediately went back this time. I will definitely recommend Harbour to friends - hands down the best customer service I’ve experienced. Kudos to your staff!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Without question the best customer service I’ve had - hands down. There were several unexpected delays but they were in regular contact to explain why & give me revised estimates of when it would be ready. All the staff were easy to communicate with and welcoming, no matter how much I called!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
A job well done, a great team effort. Thanks for taking care of my car 🚗