R.P. Bell Collision

4.7 (854reviews)
94%
7 Ocean Park Rd,  Saco,  ME  04072
Bot
Shop AssistantSparkles

In operation 19 years.

Our philosophy is to provide quality workmanship to our customers by utilization of the latest technology, tools and equipment available. In order to do this, we believe it is crucial to invest in our technicians. In order to maintain the highest level of craftsmanship it is imperative that our employee’s go through the latest training in the tools and products they use on a daily basis. POC strives to provide them with continuous training in the areas of new equipment, ASE and I-Car certifications. As part of the standard operating procedures for POC, methodical repair planning is paramount to our processes in ensuring a full scope of accuracy. Being an environmentally conscious company is another vital concern to the well being of our employees and our local community.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Rivian Passenger – R1T/R1S

Reviews (854)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional customer service, with staff being described as friendly, professional, and accommodating. The quality of repairs receives high marks, with many noting their vehicles look like new and paint matching perfectly. Communication stands out as a strength, with regular updates and proactive contact keeping customers informed throughout the repair process. Timeliness is generally positive, with many repairs completed early or on schedule. Customers appreciate the thorough cleaning service, often finding their vehicles spotless inside and out upon pickup. While most experiences are excellent, some customers noted areas for improvement including occasional communication gaps, cleanliness issues, and minor incomplete work requiring return visits.
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"Their customer service is excellent."
"10 out of 10, amazing customer service"
"The best customer service EVER from any type of business."
"Customer service is top notch! The best in the area!"
"Never again!!"

Likely to Recommend

I have used R.P. Bell twice. They did an excellent job and would definitely recommend.

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Customer Service

Returned Clean

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The driver's side rear door doesn't unlock or open from the inside, and broken glass from the old window is still sifting out onto the running boards.

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I was more than satisfied with the quality of the repairs. Received multiple positive comments on how good of a job they did.

Customer Service

Have used RP Bell in Saco before, have always received the best service.

Returned Clean

Likely to Recommend

There is no other place to go. You are the best!

Repair Quality

Perfection time 100%

Customer Service

All the employees were amazing . I’m sorry I can’t remember their names. However I thank them all for the excellent service I received from each individual

Returned Clean

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Repair Quality

Not very happy about the repair on my car.

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100% satisfied. they made everything easy

Repair Quality

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A 10 out of 10! Amazing work. Thank you.

Customer Service

10 out of 10, amazing customer service

Returned Clean

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Returned Clean

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I have been telling everyone that has asked about my car how FABULOUS R P Bell Collision is! (even those who didn't ask!)

Repair Quality

From the first call to pick up everyone was knowledgeable, friendly, and professional. They took the time answering all my questions. They gave me a time frame and were right on time! They also called me after a couple of days with a status. Appreciated all of this!

Customer Service

Could not have been more helpful!

Returned Clean

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Returned Clean

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Friendly, fast service and good workmanship

Customer Service

Very friendly

Returned Clean

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I am really happy with the repairs that haven’t done on my vehicle

Customer Service

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Very satisfied with there work

Repair Quality

It's perfect visually,black is a hard color to blend

Customer Service

Only dealt with Josh,he was true to his word

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My Experience

Great work, back to new! Thank you.

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