Collette Motors, Inc.

4.8 (728reviews)
100%
37 Main St,  South Grafton,  MA  01560

In operation 87 years.

Collette Motors was started in 1939 by Arthur Collette. 37 Main St. has been the same location for Collette Motors for the entirety of it's existence. James Collette, also known as Jimmy, the current manager of Collette Motors, is the third generation owner and manager of Collette Motors. Jimmy's father, Robert, still comes into the shop a few days per week to help out with smaller tasks even at 70 years young! Jim's mother, Bea, still handles the majority of the human resources records and bookkeeping for Collette Motors. On occasion, Jim's wife, Linda, will assist in the office to help with billing. Collette's has been striving for excellence in quality repairs and customer service for over 75 years. This small town, family owned experience is one of the true gems that captures the spirit of community across New England. Collette Motors Inc. is constantly acquiring and upgrading equipment in order to service your vehicles with the latest diagnostic technology.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (728)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was stranded on Rte 2 on my way home after work in 97 degree weather. The dashboard read “Transmission in emergency mode” you can continue driving. The gear shift was jumping from D2 to D6 as well as going a maximum of only 30 mph. I managed to pull over on the shoulder and turned off the engine for 10 minutes. When I started up again, the car bucked and would again only go 30 mph. I put on my hazards and took the next exit off of Rte 2. I found a business parking lot and pulled into a space under a shaded tree. I opened the hood which was so hot that the rays were wavy. I sat there with the hood up for 20 minutes hoping all would be alright. The problem still occurred and I ended up driving home via the backroads which allowed me to drive at 30 mph. I called Collette Motors and left a message.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything from scheduling to delivery was professional.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Collette Motors did an awesome job on my repair and always made sure to call or text with updates on the timeline and where they were in the repair process. Highly recommend!! Such nice people!!

Likely to Recommend

Repair Quality

Everything looks perfect!

Customer Service

Great customer service! Always kept me updated with their progress on my car, always answered the phone and always answered any questions. Highly recommend !

My Experience

They made the process as smooth as possible and did a wonderful job fixing my bumper. You cant even tell it was hit.

Likely to Recommend

Repair Quality

Customer Service

The car looks wonderful and the customer service was excellent!

My Experience

Y’all made the bad experience of having to have body work after accident go as smooth as possible! Thanks so much!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

There was a foam seal left in the gas tank, which prevented it from opening.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Looks like it never happened- the staff was respectful, friendly and efficient

Likely to Recommend

Repair Quality

Customer Service

Delivered as promised. Easy to work with.

Likely to Recommend

Repair Quality

Good job

Customer Service

Good job

Likely to Recommend

Repair Quality

Customer Service

The coordination with my insurance company and rental car was excellent. Collette made it very easy. Repair work was excellent.

My Experience

Collette’s goes above and beyond to make sure you’re happy with the work your car is getting done. Jim is so helpful and communicates everything so well!

My Experience

They are awesome! I’ve had to have body work 3 times on my explorer and have been completely satisfied each time. Jim and team are awesome and there workmanship is excellent.

Likely to Recommend

I would very much recommend Collette Motors to friends for any body work they need done

Repair Quality

There workmanship is excellent

Customer Service

Awesome work and Jim is great to work with