Collision Center of Milwaukee North

102reviews
1711 W Florist,  Milwaukee,  WI  53209
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Shop AssistantSparkles

Discover excellence at Collision Center of Milwaukee North, nestled in the heart of Milwaukee, WI. Specializing in the attentive care of BMW, Mercedes, Porsche, and Volkswagen vehicles, we take pride in our distinction as a BMW certified collision center. Our team boasts manufacturer-trained repair technicians and estimators, ensuring precision and expertise in every aspect of your vehicle's restoration journey. Booking an appointment is a breeze simply reach out, and our dedicated staff will swiftly accommodate your needs. Moreover, we stand behind our workmanship with a limited lifetime guarantee, offering you peace of mind long after your vehicle leaves our care. Additionally, our parts replacements are backed by the respective warranties, ensuring quality and reliability. As a testament to our commitment to excellence, our business thrives on the referrals of satisfied customers like you. Thank you for entrusting us with your automotive needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
BMW

Reviews (102)

Customers say
Overall Customer Satisfaction
Customers generally express high satisfaction with the repair shop's service. Many praise the excellent communication, quality of repairs, and timeliness. The staff is often described as friendly, professional, and knowledgeable. Customers appreciate the frequent updates on their vehicle's progress and the thorough explanations provided. The cleanliness and detailing of vehicles upon return is frequently highlighted as exceptional. While most experiences are positive, a few customers mention longer-than-expected repair times or minor issues that required follow-up. The shop's commitment to quality and customer service is evident, with many customers indicating they would recommend the service to others.
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"Absolutely excellent service, from the communication, to the timeliness, to the quality of work! Great ..." Read more
"Intake or process start was thorough, covered all damage as well as other requested touch-ups."
"100% satisfied"
"This is my second experience and the quality of the work is peerless."
"Absolutely! We received phone call and text updates, we knew the progress at all times. So incredibly helpful!"
"Fantastic frequent updates"
"It took as much time as was projected and weekly updates informed the progress along the way."
"They did updates 2 times weekly it was amazing"
"I received regular updates via text."

Likely to Recommend

Repair Quality

Did a good job but not perfect

Customer Service

Had the car for over a month

Returned Clean

Likely to Recommend

Repair Quality

Not happy that all notifications are sent to my husband’s attention when I am the owner of the car and in control of taking care of it. I called to have this corrected, but still see things like this survey addressed to Bret instead of BROOK. This does not make me feel good. Why are you going through my husband?

Customer Service

See my other comment.

Likely to Recommend

Repair Quality

Randi did her best to insure a satisfying repair even after some issues still remained after pickup which were promptly corrected.

Customer Service

Returned Clean

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Repair Quality

They did a great job and communication was great

Customer Service

They were very helpful

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

I am very satisfied with the repairs. The car looks great! Umanski went above and beyond, and I will be happy to recommend their service.

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Unfortunately I have had to bring my car back in due to wiring on the door not being correct

Customer Service

Joe was very communicative

Returned Clean

Likely to Recommend

Repair Quality

Thank you for all your consideration. Staff at Umansky Collision Repair are very professional. Many thanks to all especially Ken, Randy, and Chloe for being so caring people.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

This is my second experience and the quality of the work is peerless.

Customer Service

Returned Clean

Likely to Recommend

Only if the timeline for repairs are more exactly explained to the customer

Repair Quality

Customer Service

I was quoted a two weeks time for repairs and it took 4 weeks

Returned Clean

Likely to Recommend

Repair Quality

The entire process from beginning to end was excellent. From the initial arrangements from Brooke, getting the appraisal and Randi keeping me informed throughout the process was GREAT! I always knew what was happening and what to expect.

Customer Service

Brooke and Randi are a great team. So friendly and professional. Very knowledgeable and they really care.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

I had to leave multiple messages and often call the main service division to have someone get back to me from the collision center

Returned Clean

Likely to Recommend

Repair Quality

Actually, I still haven’t received my vehicle back. It went in November 13. It is now January 30.th I’m just being very patient. I am enjoying the loaner vehicle that you all provided. I appreciate that.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

All looks goid

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Top notch service

Customer Service

Likely to Recommend

I will go out of my way to report what a horrendous job was done

Repair Quality

Your website contains an illegal and unenforceable arbitration provision I never signed in

Customer Service

Not a 1 because one employee tried

Returned Clean