Pinkey's Capital Auto Body

4.9 (6,180reviews)
98%
120 W. Melvina St.,  Milwaukee,  WI  53212
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Pinkeys is a family owned auto repair business and has been serving the Milwaukee area since 1956. Our goal is to provide high quality repairs on a timely basis.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
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Email

Reviews (6,180)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new or even better upon pickup. The team is widely recognized for being friendly, professional, and courteous throughout the entire process. Communication stands out as a key strength, with customers appreciating regular text and phone updates that kept them informed at every stage. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. Customers also frequently expressed pleasant surprise at receiving complimentary interior and exterior cleaning with their repairs. A small number of customers noted areas for improvement, including occasional incomplete repairs requiring return visits, residual paint or petroleum odors, and isolated concerns about minor damage or missed items during the repair process.
AI-Generated from reviews written in the last 12 months
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"... with excellent care. I dropped my car off, and they completed the work in less than 24 hours. When I picked it up, it was shining inside and out it looked even newer ..." Read more
"Pinkeys was incredible. The fixed my car so quickly, were great at communicating, always reachable if needed, and ..." Read more
"... hard and really is passionate about their craft. My car looks brand new they even cleaned the inside out. Best experience overall ive ever had." Read more
"I couldnt have asked for a more efficient and beautiful repair. The entire process from start to finish was exceptional."
"... guys are phenomenal and I appreciate you immensely. You all repaired my vehicle in such great timing, 5 days earlier than the anticipated date. I am beyond grateful for ..." Read more
"... They thoroughly explained the repair process and delivered my car significantly sooner than predicted. Their work was meticulous and included washing and ..." Read more
"They did an amazing job and completed the repairs 4 days faster than originally quoted.Very satisfied."
"Two days early, which was really helpful!"
"... around !!! Excellent workmanship, clean, friendly, it was a 5 day turnaround for a fairly big job. It was smooth from dropping off to pick up. I highly ..." Read more
"Every step of the way I was told what was happening almost like a love one having surgery"
"The guys here were awesome at communicating everything thats happening day to day with my car. I was never out of the loop about what ..." Read more
"... finish was perfect. The car looked great at pickup! I really appreciated all the communication through the repair process and I also appreciate how quickly the job ..." Read more
"As with previous repairs, the team is very professional and the communication is outstanding."
"Excellent communication, friendly service"

Likely to Recommend

Repair Quality

As always all was great. Grampa Pinkey would be proud.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Extremely professional and kind. Great work in a quick turnaround. I just appreciate the communication and overall kindness of the staff. I hope not to need any more work done but if I do. Pinkeys is the ONLY one that will fix my car. I’m BIG on customer service and they are the BEST!!

My Experience

I was very satisfied and delighted with the service I got from Pinkeys. I was thrilled that it was finished so quickly. I really appreciate your service.

My Experience

First time in and the drop off/pick up was great and really appreciated all the extra details on the inside as well, totally unexpected and worth the trip alone, will definitely be back for other car services.

My Experience

Likely to Recommend

Repair Quality

I stopped by for an estimate a bit late in the day but still well within the window, but there wasn't capacity to get an estimate that day, so I had to return another day - not a huge deal, and partly my fault for coming later in the day, but not 10/10 I guess

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

If anybody that we know needs to get body work done we will 100% tell them they need to go to pinkys!

Repair Quality

Pinky’s does the best body work in Milwaukee!

Customer Service

Customer service is top tier! Steven is a legend—I must have called him 20 times with questions and such throughout the process, and whether it was about the body work they were doing or questions about navigating the process with the insurance company he was able answer all of them and put my mind at ease every time.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Not that our family has bad drivers… But this is not our first time using pinkies… They are efficient, kind helpful so we have been there before… And they’re waiting room is very nice

Repair Quality

They could not have made it easier or faster

Customer Service

Everyone is so nice and friendly and helpful there… You probably don’t need to even ask this question

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Repair looks great, everyone was very kind and helpful. Ricky made sure that all things were taken care of. Thank you so much for your work. God bless from Tim and Jeannie

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Initial estimate was extensive and was well explained to me. Initial estimate for time to complete seemed very reasonable, and when the work was completed on the 2nd day after the car was dropped off (3 days total) I was flabbergasted and very pleased. I was also very happy with the job done on the repairs and at how nice the paint job looked. I will be sure to recommend you to friends, neighbors and family in the future.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Best experience I have ever had with car repair.

Repair Quality

Car repair looks fabulous; and it was done very quickly. I also appreciated the very clean car, inside and out, when I picked it up. Communication and staff friendliness were notable as well.

Customer Service

Great communication and everyone was very friendly.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Picked up my car today and it looks great. Appreciate Pinkey’s keeping me in the loop through the repair process, and having the work completed on the date promised.

Likely to Recommend

Repair Quality

Just to repeat my previous response (sent on 8/14/26), Pinkey’s returned my Lexus to me in brand- new condition, and I am more than satisfied. Pinkey’s kept me informed about the progress of repairs throughout the time the car was in the shop, and was highly responsive to any questions that came up. Thanks very much! —Lynne

Customer Service

No complaints about the personnel! Ricky was especially helpful all the way through the repair process.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They are thorough and talented.

Customer Service

Always kind and compassionate

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Our car repair experience was great.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Yes as far as I know after a few hours. We have had work done at Pinkey’s in past and always satisfied customers.

Likely to Recommend

We have use them more than this time and wouldn’t have chosen them again if we weren’t satisfied.

Repair Quality

I already wrote and thanked them, for their work and getting it finished before date predicted.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I had a great experience at Pinkeys! I had brought my wife’s vehicle in for an estimate and was very impressed with the service and attention to detail from Ricky. I will be bringing my vehicle in next and will recommend Pinkeys without hesitation.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I’m pleased with the work and fast repair of my vehicle. Rear wiper had to be adjusted, but other than that very pleased.

Likely to Recommend

Do good work

Repair Quality

Great work

Customer Service

Always great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Pinkeys customer service and work is top notch. Consistent communication, and on time delivery!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Courteous, prompt, communicative and could handle the repair right away.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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