Collision Connection

5.0 (1,537reviews)

99%

(479) 770-5100

211 Commercial Avenue, Lowell, AR 72745

99%

See Photos

211 Commercial Avenue
Lowell, AR 72745

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

About Collision Connection

See Photos

211 Commercial Avenue
Lowell, AR 72745

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

In operation 27 years, 19 years at this location.

We know you have plenty of options when it comes to auto repair. Our experienced staff, state of the art repair equipment, and commitment to repairing your vehicle back to its pre-accident condition make us the best choice for a quality repair.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (1,537)

Sort By:
Newest
Rating

1,163 Customers Rated

5 Stars

70.1% Complete

(1078)
4 Stars

4.4% Complete

(67)
3 Stars

0.6% Complete

(9)
2 Stars

0.5% Complete

(7)
1 Star

0% Complete

(0)
< 1 Star

0.1% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new or better than before the damage. The team receives high marks for proactive communication, with customers appreciating regular text updates throughout the repair process. Timeliness is a standout strength, as numerous customers highlight that their vehicles were completed ahead of the estimated date. Customers also frequently commend the friendly, professional, and knowledgeable staff, as well as the added touch of returning vehicles cleaned inside and out. A few customers noted areas for improvement directly from their experiences, including receiving too many overlapping texts and emails, a missed paint area requiring a return visit, and a windshield repair oversight. Overall, the shop enjoys an exceptionally strong reputation, with customers enthusiastically recommending it as the best body shop in the area.

Select to learn more

Service Quality
Timeliness
Communication

"Customer Service was superb and car repair was timely & excellent! Highly recommend Collision Connection!"

"... the hole process absolute best customer service and best repair car looks better then when I bought it new big pat in the back guys at collision connection" Read more

"Quick and excellent repair. Nice and respectful guys too! Thanks! Will recommend this repair place to my friends ..." Read more

"Another amazing job from the team, they always go above and beyond."

"Outstanding workmanship. You would never know my car had any damage. They did it in a timely manner for a fair price."

"... when they were supposed to, but they were able to finish the work a full 6 days early which was perfect as we flew back in and we're able to pick up our ..." Read more

"Car was ready within a week!! I was so surprised at how fast and efficient this auto body functioned!"

"My car was ready before the date it was due."

"A week earlier than quoted! Unusual in any industry!"

"My car was ready before the scheduled time. Made me very happy."

"You guys communicated well and did a fantastic job in a short amount of time"

"Great communication! Carr look good!"

"Great service and communication. Really appreciate the test updates. You definitely underpromised and over delivered."

"At times too much. At least three texts and e-mails. Need to pick on and stick with it."

"Good communication and the car was repaired back to original condition."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Customer Service was superb and car repair was timely & excellent! Highly recommend Collision Connection!"

"... the hole process absolute best customer service and best repair car looks better then when I bought it new big pat in the back guys at collision connection" Read more

"Quick and excellent repair. Nice and respectful guys too! Thanks! Will recommend this repair place to my friends ..." Read more

"Another amazing job from the team, they always go above and beyond."

"Outstanding workmanship. You would never know my car had any damage. They did it in a timely manner for a fair price."

"... when they were supposed to, but they were able to finish the work a full 6 days early which was perfect as we flew back in and we're able to pick up our ..." Read more

"Car was ready within a week!! I was so surprised at how fast and efficient this auto body functioned!"

"My car was ready before the date it was due."

"A week earlier than quoted! Unusual in any industry!"

"My car was ready before the scheduled time. Made me very happy."

"You guys communicated well and did a fantastic job in a short amount of time"

"Great communication! Carr look good!"

"Great service and communication. Really appreciate the test updates. You definitely underpromised and over delivered."

"At times too much. At least three texts and e-mails. Need to pick on and stick with it."

"Good communication and the car was repaired back to original condition."

Carleta (Buick owner) reviewed 8/25/26

We have used Collision Connection before. We trust them and their work always.

Satish (Honda owner) reviewed 8/17/26

Patrick (RAM owner) reviewed 8/11/26

Ana (Nissan owner) reviewed 7/28/26

Roseland (Honda owner) reviewed 7/27/26

Robert (GMC owner) reviewed 7/27/26

I feel like the guys made sure that my truck was back to like new condition. It was clean and ready to go home when I got there to pick it up.

Work was done on schedule and the truck was clean and as good as new.

Great job

Tony (RAM owner) reviewed 7/23/26

Ernesto (Nissan owner) reviewed 7/20/26

Did a great job.

John (Honda owner) reviewed 7/20/26

Baylee (Honda owner) reviewed 7/16/26

They were professional, quick and responsive to any questions I had. They communicated well through each step of my repair on my car. I am very happy with them!

Adriana (Subaru owner) reviewed 7/13/26

Collision Connection- Tommy in particular- is amazing! I will be recommending this auto body shop to everyone I know that needs work done on their car. THE BEST Auto Body Shop in NWA BY FAR!!

Collision Connection was so fast and friendly and the work they did to fix my car was absolutely PERFECT! Tommy was so easy to work with and answered all my questions and kept me informed of the whole process. My car needed a new door and some paint work done and they were able to get it back to me within a week! They are THE BEST body shop in NWA! Highly recommend them for any body work needed for cars! Thank you!

Tommy was amazing! He kept me informed during the whole process and answered all my questIons. He is kind and very knowledgeable about cars and an expert in his field! Best customer service I have ever received!

Marilyn (RAM owner) reviewed 7/13/26

Work was done professionally, expediently and I was noticed at every step.

Jesssica (GMC owner) reviewed 7/6/26

Mike (Nissan owner) reviewed 7/6/26

Betty (Volvo owner) reviewed 7/6/26

Brenda (Honda owner) reviewed 7/2/26

I couldn’t be happier with my car. Thank you all for the work you do!!

Carol (Chrysler owner) reviewed 6/30/26

We were updated as the process was done. Was treated with respect and 100% satisfaction with Josh who takes care of Farmers. Ins vechicles

Maxine (Jeep owner) reviewed 6/26/26

Very much appreciated the updates and consideration of my needs. Very timely repairs

Carolyn (Nissan owner) reviewed 6/25/26

Sarena (Honda owner) reviewed 6/25/26

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view more shops in: Lowell | 72745

Oftentimes, an auto body shop will need to remove exterior parts from your vehicle in order to identify hidden structural damage below the surface. Doing this as part of the estimating process helps ensure you get the most accurate estimate.

Collision Connection

Take photos and get an online estimate

About Collision Connection

Take photos and get an online estimate

Reviews (1,537)

1,163 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?