Auto Appearance Group

5.0 (371reviews)
100%
2779 Honeysuckle Lane,  Rogers,  AR  72758
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (371)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting that their vehicles looked better than before - some even better than when new. The professionalism and friendliness of the team are frequently highlighted, along with their commitment to going above and beyond expectations. Several customers appreciated the complimentary detailing and extra care taken with their vehicles. Timeliness is a strong point, with repairs often completed ahead of schedule. A few customers noted areas for improvement, including better proactive communication during the repair process and ensuring no new damage occurs during repairs, as mentioned directly in their feedback.
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"... over a week, but it was absolutely worth the wait. They went above and beyond what we expected. When we picked it up, they had buffed and waxed the ..." Read more
"They are Fast,Fair and Friendly. They completed the repair way faster than I expected. The work was perfect ..." Read more
"... efforts of AAG. The staff is unmatched and they make the entire repair process easy. I've used them in the past and I've recommended AAG to friends. will continue ..." Read more
"... They have worked on our familys cars many times and the quality of their work is always top notch! They are quick to respond to and the most polite ..." Read more
"... scratch it didnt have. But I do need too because my truck came out the shop with come scratches it didnt have before going in." Read more
"Unbelievably fast with perfect workmanship."
"... nothing ever happened and came back to me detailed. Everything was done in a very timely manner. Id definitely use them again!!" Read more
"Completed repair earlier than scheduled"
"It was ready in only 2 days"
"Great work and very fast"

Likely to Recommend

Repair Quality

Great experience. Excellent work done quick. Easy to work with.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Matt is customer and service oriented. He completed the task as stated. The outcome was outstanding. The facilities are clean, neat, and professional.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a great job. Great to work with.😁

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Perfect service

Customer Service

Couldn’t have been better

Returned Clean

Likely to Recommend

Repair Quality

The body work turned out great but I needed a new battery after I picked it up and the wiring to my radio needed fixed. They picked it up and fixed the camera part, but the voice over/mic does not work. I’ve gone ahead and let the radio place I previously purchased and had it installed with fix it back to normal.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very happy

Customer Service

Matt went above and beyond with help,excellent work and super concern to please

Returned Clean

Likely to Recommend

Repair Quality

Top shelf service and team.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Here is the Google review that I left you all online~ We just got my son’s vehicle back from Auto Appearance Group after having several repairs completed, and I could not be happier with the experience! They repaired and repainted the front bumper, replaced the front tow hook, and took care of an issue with the radiator fan. The vehicle was there for a little over a week, but it was absolutely worth the wait. They went above and beyond what we expected. When we picked it up, they had buffed and waxed the entire exterior and detailed the inside as well. We honestly had no idea there was so much sparkle in the paint until they were finished with it! šŸ˜‚ It looks fantastic. The repairs look great, everything is working properly, and they returned the vehicle looking better than when we brought it in. To top it all off, we didn’t have any out-of-pocket expense for the repairs as it was the other drivers fault. I really appreciate a business that takes pride in their work and does a little extra simply because they care about the finished product. Thank you to everyone at Auto Appearance Group for taking such good care of my son’s vehicle. We are very happy customers and would absolutely recommend them! ā¤ļø And look at the sparkle we apparently owned this whole time! ✨

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Have worked with this company a few times and have they always been very professional and trustworthy.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They are Fast,Fair and Friendly. They completed the repair way faster than I expected. The work was perfect after checking all seams, paint match and factory parts list. Our car was returned totally detailed and looked better than when we took delivery from the dealership. They are so far above any local competitor.

Customer Service

Matt was very attentive.

Returned Clean

Likely to Recommend

Matt and his crew provide quality repairs and exceptional customer service, going above and beyond expectations.

Repair Quality

Absolute perfection. Like it never even happened.

Customer Service

Matt is hands on from beginning to end. Kept me informed of details and timeline.

Returned Clean

Likely to Recommend

Repair Quality

My truck looks amazing.

Customer Service

The service was incredible.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

If ever anyone I know need their vehicle repaired I'm recommending your business

Repair Quality

They did and incredible job on repairing my wife’s car.

Customer Service

Very friendly and professional

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Matt at Auto Appearance went above and beyond to take care of of my minor fender bender including working with my insurance company to use oem parts instead of the salvage parts that the insurance company approved as well as providing a free loaner car while the repairs were being made. It was a painless process, highly recommend.

Customer Service

Repairs looks like new and communication was great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean