Collision Masters and Framework

5.0 (481reviews)
100%
119 Pearson Road,  Paradise,  CA  95969

In operation 8 years, 7 years at this location.

Collison Masters and Framework is a full service collision center. We are an I-Car gold status shop, which is the highest level of industry training recognition. . At Collison Masters and Framework your satisfaction isn't just a goal, it's a guarantee. We back all of our work with a written, lifetime warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (481)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked flawless or like new after service. The team is frequently commended for professionalism, friendliness, and a welcoming atmosphere. A standout theme across reviews is excellent communication - customers appreciated being kept informed throughout the repair process. Timeliness is another highlight, with several customers noting work was completed on or ahead of schedule. Customers also expressed pleasant surprise at receiving cleaned and detailed vehicles upon pickup. Some customers noted occasional delays due to parts availability or insurance adjusters, though these were acknowledged as outside the shop's control. Overall, customers express strong satisfaction and willingness to recommend the shop to others.
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"... things about Collision Masters and Framework! They did an amazing job repairing my car, and I was truly impressed by how quickly they completed the work ..." Read more
"... bodywork done on my Subaru and Collision Masters has delivered beautiful work and excellent service every time and all within a timely manner. So thankful to have ..." Read more
"... stressful. They kept me updated along the way and delivered high-quality work, my car looks great again. I really appreciate your attention to detail and ..." Read more
"Your team was very professional. They worked with my insurance and took care of things. A damaged bumper was delivered ..." Read more
"... am with the work Collision Masters did on my car! I could not tell there had ever been a problem! And they cleaned it inside and out!!" Read more
"Work was done on the day it went in and was finished early!"
"... job repairing my car, and I was truly impressed by how quickly they completed the work without sacrificing quality. From start to finish, the team was professional, ..." Read more
"A day early"
"... Collision Masters has delivered beautiful work and excellent service every time and all within a timely manner. So thankful to have them in our community!" Read more
"Great to work with from rstimate to great work within schedule. Handled insurance well too. In short, good folks who care about us and take pride ..." Read more
"Absolutely amazing job awesome communication flawless job done"
"... finish, the team was professional, friendly, and kept me informed throughout the process. When I got my car back, it looked absolutely flawless—like nothing ..." Read more
"Great job fixing my car! I appreciate how they kept me informed the whole time."
"... communicative, and made the whole process much less stressful. They kept me updated along the way and delivered high-quality work, my car looks great again. I really ..." Read more

Likely to Recommend

Repair Quality

Very professional. While replacement parts were difficult to come by. They never stop trying.

Customer Service

Returned Clean

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Your number one in my books

Repair Quality

Thanks all of you did a great job

Customer Service

Good friendly and professional attitudes

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Repair Quality

I can't say enough great things about Collision Masters and Framework! They did an amazing job repairing my car, and I was truly impressed by how quickly they completed the work without sacrificing quality. From start to finish, the team was professional, friendly, and kept me informed throughout the process. When I got my car back, it looked absolutely flawless—like nothing had ever happened. If you're looking for a body shop that delivers exceptional craftsmanship, outstanding customer service, and fast turnaround times, I highly recommend Collision Masters and Framework. Thank you for making what could have been a stressful experience so easy and for getting me back on the road so quickly!

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Repair Quality

Absolutely amazing job awesome communication flawless job done

Customer Service

Absolutely amazing job flawlessly done great communication through the whole process

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Repair Quality

Customer Service

I always have a great experience! The front office is very knowledgeable and extremely helpful! I appreciate your work! Thank you!

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Repair Quality

Absolutely back to a brand new truck

Customer Service

The ladies in the office are professional and always smiling

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Repair Quality

Your team was very professional. They worked with my insurance and took care of things. A damaged bumper was delivered and your quality control sent it back for a good bumper. Even vacuumed out my car. Very pleased!

Customer Service

Very good service

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Repair Quality

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I absolutely I would recommend them. Like I said, great service high quality workmanship at low end of agreed-upon price.

Repair Quality

The clear coat started bubbling and fling off of my 2001 Ford F250 on the hood, the roof and front fenders. Collision Masters and frame repainted the clearcoat and did an excellent job in matching the color and the polish of the rest of the truck. The “Big Red Truck” really looks good going down the road. Thank you collision Masters. Great job. Tom OConnell

Customer Service

Great service good workmanship

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Repair Quality

I had my car repaired here after an accident, and I couldn’t be happier with the experience. The team was professional, communicative, and made the whole process much less stressful. They kept me updated along the way and delivered high-quality work, my car looks great again. I really appreciate your attention to detail and excellent customer service. I would definitely recommend you to anyone needing repairs!

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Use this service if you need top quality work

Repair Quality

Collision Masters is the best. Perfect job every time.

Customer Service

Collision Masters is the best. Perfect job every time.

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Repair Quality

good job for sure

Customer Service