Collision Masters and Framework

5.0 (485reviews)
100%
119 Pearson Road,  Paradise,  CA  95969

In operation 8 years, 7 years at this location.

Collison Masters and Framework is a full service collision center. We are an I-Car gold status shop, which is the highest level of industry training recognition. . At Collison Masters and Framework your satisfaction isn't just a goal, it's a guarantee. We back all of our work with a written, lifetime warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (485)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked flawless or like new after service. The team is widely recognized for professionalism, friendliness, and going above and beyond expectations. Several customers highlighted exceptional communication throughout the repair process, being kept informed at every stage. Timeliness was frequently commended, with repairs often completed ahead of schedule, and where delays occurred, customers acknowledged these were outside the shop's control such as parts availability or insurance delays. A recurring and pleasant surprise for many customers was receiving their vehicles cleaned inside and out. Customers also appreciated the shop's expertise in handling insurance claims smoothly. One customer noted an incomplete job, and another observed sanding dust in the engine compartment, reflecting areas customers themselves flagged for attention.
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"... happened. If you're looking for a body shop that delivers exceptional craftsmanship, outstanding customer service, and fast turnaround times, I highly recommend Collision ..." Read more
"... care of things. A damaged bumper was delivered and your quality control sent it back for a good bumper. Even vacuumed out my car. Very pleased!" Read more
"... bodywork done on my Subaru and Collision Masters has delivered beautiful work and excellent service every time and all within a timely manner. So thankful to have ..." Read more
"... within schedule. Handled insurance well too. In short, good folks who care about us and take pride in their work!!" Read more
"Absolutely amazing job flawlessly done great communication through the whole process"
"... job repairing my car, and I was truly impressed by how quickly they completed the work without sacrificing quality. From start to finish, the team was professional, ..." Read more
"Work was done on the day it went in and was finished early!"
"A day early"
"Ready exactly when promised!"
"Great to work with from rstimate to great work within schedule. Handled insurance well too. In short, good folks who care about us and take ..." Read more
"... happier with the experience. The team was professional, communicative, and made the whole process much less stressful. They kept me updated along the way and delivered ..." Read more
"Absolutely amazing job flawlessly done great communication through the whole process"
"Great job fixing my car! I appreciate how they kept me informed the whole time."
"... finish, the team was professional, friendly, and kept me informed throughout the process. When I got my car back, it looked absolutely flawless—like ..." Read more
"Great communication"

Likely to Recommend

Repair Quality

They are very helpful and they did everything to take care fro me thank you very muck

Customer Service

Very professional

Returned Clean

Likely to Recommend

I will tell anyone that this is the place to go for all repairs

Repair Quality

I appreciated all the help they gave me and did a fantastic job on my car. If ever needed again they would be the place I would go. Thanks for everything

Customer Service

GREAT!!!!

Likely to Recommend

Repair Quality

100% happy with the team at CM.

Customer Service

Shawnee and Madison couldn’t be better

Returned Clean

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Repair Quality

Very professional. While replacement parts were difficult to come by. They never stop trying.

Customer Service

Returned Clean

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Your number one in my books

Repair Quality

Thanks all of you did a great job

Customer Service

Good friendly and professional attitudes

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

I can't say enough great things about Collision Masters and Framework! They did an amazing job repairing my car, and I was truly impressed by how quickly they completed the work without sacrificing quality. From start to finish, the team was professional, friendly, and kept me informed throughout the process. When I got my car back, it looked absolutely flawless—like nothing had ever happened. If you're looking for a body shop that delivers exceptional craftsmanship, outstanding customer service, and fast turnaround times, I highly recommend Collision Masters and Framework. Thank you for making what could have been a stressful experience so easy and for getting me back on the road so quickly!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Absolutely amazing job awesome communication flawless job done

Customer Service

Absolutely amazing job flawlessly done great communication through the whole process

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Repair Quality

Customer Service

I always have a great experience! The front office is very knowledgeable and extremely helpful! I appreciate your work! Thank you!

Returned Clean

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Repair Quality

Absolutely back to a brand new truck

Customer Service

The ladies in the office are professional and always smiling

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Repair Quality

Customer Service

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Repair Quality

Your team was very professional. They worked with my insurance and took care of things. A damaged bumper was delivered and your quality control sent it back for a good bumper. Even vacuumed out my car. Very pleased!

Customer Service

Very good service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I absolutely I would recommend them. Like I said, great service high quality workmanship at low end of agreed-upon price.

Repair Quality

The clear coat started bubbling and fling off of my 2001 Ford F250 on the hood, the roof and front fenders. Collision Masters and frame repainted the clearcoat and did an excellent job in matching the color and the polish of the rest of the truck. The “Big Red Truck” really looks good going down the road. Thank you collision Masters. Great job. Tom OConnell

Customer Service

Great service good workmanship

Returned Clean