Collision Pros - Tahoe
In operation 47 years.
Collision Pros is a full service collision center. We are an I-Car gold status shop, which is the highest level of industry training recognition. We are certified and trained by most major manufacturers. Our shop is preferred by 9 out of 10 major insurance carriers. At Collision Pros your satisfaction isn't just a goal, it's a guarantee. We back all of our work with a written, lifetime warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 1:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
No or very little communication on progress of repair.
Repair Quality - 5.0/5.0 -
Everything looks good and in working order.
Customer Service - 1.0/5.0 -
Terrible communication! From 1st date of bringing in vehicle for estimate the manager was informed the car had a terrible front end tire wobble from the impact with snow/ice berm. This fact wasn’t listed as part of the repair, which resulted in more delays.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent work
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never. Ill recommend people to never go to that shop. Diamond Auto Body in Reno was amazing. Collision Pros isn't even a Kroger version of Diamond Auto Body
Repair Quality - 0.5/5.0 -
No I regret even going through insurance let alone that shop. Worst experience I've had with a body shop
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Forgot to fill washer bottle after replacement. Only a big deal because i had to drive to work after repair on a rainy road.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Price point much less that others in town with what I could easily assume is same quality work due to the pristine condition of my vehicle after the repairs
Repair Quality - 5.0/5.0 -
Body work looks great. Staff was very friendly and professional. Did the repairs for half the price quoted by other body shop in town.
Customer Service - 5.0/5.0 -
Very friendly and professional
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Good overall. Only complaint was little communication early and I have never had to pay half to get started. I was hesitant to pay half for a less than $100 part before the job started. Job came back nice and they cleaned my truck.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brady and the crew are awesome! Super knowledgeable and kind. Having ones car be out of commission is always a drag. So, thank you for being awesome!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
They were very kind and answered all of my phone calls with professionalism, but most of the updates on my car I had to call for or were given to me by the insurance company.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0 -
There were small dimples in the painted area that were very apparent. These would have been noticed easily with some quality control. Disappointed that I now have the bring the vehicle back and spend at least 3 hours more for the repair.
Customer Service - 4.5/5.0 -
Employees were fantastic. Would be a 10 if not for the lack of quality control on the finished product.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service