Mort's Auto Body Inc.

4.9 (293reviews)

98%

(775) 782-8888

1412 Industrial Way, Gardnerville, NV 89410

98%

See Photos

1412 Industrial Way
Gardnerville, NV 89410

Get Directions Website Email

About Mort's Auto Body Inc.

See Photos

1412 Industrial Way
Gardnerville, NV 89410

Get Directions Website Email

In operation 48 years, 42 years at this location.

Mort's Auto Body, Inc. is a family owned auto repair business that has been serving the community since 1986. Our goal is to provide the highest quality of repairs on a timely basis. We provide a high level of customer communication through out the repair process including text and email messaging with vehicle owners.

Services

Free Estimates
Insurance Company Assistance
Towing
Automotive Glass Replacement

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 4:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (293)

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Rating

291 Customers Rated

5 Stars

94.5% Complete

(277)
4 Stars

3.4% Complete

(10)
3 Stars

0.3% Complete

(1)
2 Stars

0.7% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

0.3% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional service quality, with repairs that make vehicles look like new or better than expected. The staff receives high marks for professionalism, friendliness, and keeping customers well-informed throughout the repair process. Many customers highlight the excellent communication, with regular updates and calls about repair progress. Timeliness is a major strength, with numerous repairs completed ahead of schedule and faster than quoted timeframes. The shop's attention to detail extends beyond repairs to thorough cleaning and detailing of vehicles. Customer loyalty is evident with many repeat customers and strong recommendations to friends and family.

Select to learn more

Service Quality
Timeliness
Communication

"The work done was better than I could have asked for!!! Fantastic service!! I would recommend them to ..." Read more

"Our Rav4 looks like nothing ever happened to it. Looks great and completely satisfied."

"Mort's has in the past done 3 other vehicles with excellent service, that is the reason I chose them to do the Corvette, ..." Read more

"Very responsive and did a fantastic repair job. I'd use Mort's anytime for car repair."

"They did an amazing job with all my repairs"

"Was ready in half the time!"

"Quoted two weeks and was done in a week."

"I was ready a week early!"

"My vehicle was done quickly but they didn't rush!"

"Finished early great"

"The service was something you rarely see any more. The staff kept me informed every step of the way."

"The customer service was exceptional! Great communication and accommodating!"

"Great communication and great quality of work. I definitely will recito everyone I know that needs ..." Read more

"I was kept up to date every step of the way which I appreciated so much."

"Very helpful and professional. Great communication too."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The work done was better than I could have asked for!!! Fantastic service!! I would recommend them to ..." Read more

"Our Rav4 looks like nothing ever happened to it. Looks great and completely satisfied."

"Mort's has in the past done 3 other vehicles with excellent service, that is the reason I chose them to do the Corvette, ..." Read more

"Very responsive and did a fantastic repair job. I'd use Mort's anytime for car repair."

"They did an amazing job with all my repairs"

"Was ready in half the time!"

"Quoted two weeks and was done in a week."

"I was ready a week early!"

"My vehicle was done quickly but they didn't rush!"

"Finished early great"

"The service was something you rarely see any more. The staff kept me informed every step of the way."

"The customer service was exceptional! Great communication and accommodating!"

"Great communication and great quality of work. I definitely will recito everyone I know that needs ..." Read more

"I was kept up to date every step of the way which I appreciated so much."

"Very helpful and professional. Great communication too."

Maria (Toyota owner) reviewed 10/5/26

Gaye (RAM owner) reviewed 9/28/26

Edward (RAM owner) reviewed 9/21/26

You missed the dented and scratched running board on the driver's side. You also missed the driver side front light but did buff it out when i pointed it out upon pickup. Customer service was hostile at times. Ignored my reference to the running board when I picked up vehicle. I thought that perhaps two dents happened while garaged so I drove in to speak to a guy. He immediately voiced that one dent was not something he would pay for within seconds of examining the vehicle. Later he showed me pics indictating both dents were preexisting so there was no issue. There was no need for his attitude as I was OK once I saw the preexisting photos. I have opted to have further repairs done by another shop. Don't need the attitude while serving up negligence to boot. Thanks but no thanks.

Peter (Toyota owner) reviewed 9/9/26

As always you did a great job in a very timely manner. Thank You.

All of the people I dealt with were both personable and professional.

Doug (Jeep owner) reviewed 9/8/26

Mark (Ford owner) reviewed 9/7/26

Well done. Repair was flawless. Seamless experience. Thank you so much.

Richard (Hyundai owner) reviewed 9/4/26

Andrea did an excellent job keeping me apprised of the progress on my car.

Customer service was excellent.

Jason (Toyota owner) reviewed 9/2/26

Great service did an awesome job on my Landcruiser…. Fast service

Jeffrey (Subaru owner) reviewed 8/31/26

Great job. Sonia very helpful

Norman (Ford owner) reviewed 7/31/26

Never been more pleased first contact to schedule estimates competition customer service and quality of product. Great thank you

No improvement needed

Shannon (Chevrolet owner) reviewed 7/29/26

Linda (Toyota owner) reviewed 7/27/26

I have already……

Everything was handled in a very timely manner, everybody is very courteous, and you just know that you’re getting best quality work possible. Thank you.

Thomas (Nissan owner) reviewed 7/19/26

April (Honda owner) reviewed 7/18/26

Marika (Subaru owner) reviewed 7/6/26

Absolutely perfect experience. They fixed my car so fast and even did a little extra cleaning. Definitely made me feel important.

Miles (Jeep owner) reviewed 7/3/26

Great work on time

Taylor (Subaru owner) reviewed 6/19/26

Everything was great, although I opened my trunk the next day after picking it up and it was full of trash from the replacement parts that were used. Lots of plastic wrap, card board boxes etc.

Monte (Ford owner) reviewed 6/19/26

Teresa (GMC owner) reviewed 6/15/26

Carey (Acura owner) reviewed 6/4/26

They were efficient and easy to work with. the car looks great!

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view more shops in: Gardnerville | 89410

Some insurance companies may want you to visit their Claims Center for an inspection before having your car repaired. You can do this, or you may leave your car at your auto body repair shop and ask that the insurance company inspect the car there.

Mort's Auto Body Inc.

About Mort's Auto Body Inc.

Reviews (293)

291 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 1.0/5.0 -

Customer Service - 1.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean