Preferred Auto Body, Inc.

5.0 (1,060reviews)
99%
2258 N Carson St,  Carson City,  NV  89706
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Shop AssistantSparkles

In operation 52 years.

Preferred Auto Body is a family owned and operated full service auto body repair facility. Our superb customer service and excellence in auto body repairs has been serving the Carson City, Carson Valley, Dayton, Lake Tahoe, Reno/Sparks, Washoe Valley and surrounding areas for over 52 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,060)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs that leave vehicles looking brand new, often completed ahead of schedule. Many highlight the seamless, stress-free process and exceptional professionalism of the team. Communication stands out as a key strength, with customers appreciating regular text and phone updates throughout the repair process. The added touch of returning vehicles clean and detailed is frequently mentioned as a pleasant bonus. A small number of customers noted isolated concerns, such as a paint quality issue and a minor mechanical noise, reflecting their own direct observations rather than any systemic issue.
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"... detailing included with the repairs. At this point, I can recommend their work to anyone as complete and dependable." Read more
"The repairs are flawless and undetectable. Work completed when promised, loved being updated ..." Read more
"... like it'd be prone to chipping down the line. I see cratering, pinholing and dirt inclusions. Ill be reaching out tomorrow morning to see what we can do to make it ..." Read more
"Front seat still pops during a sharp left turn."
"Done within the time stated and so far, so good! Looks brand new! Kept me abreast the entire process, communication flawless."
"Such a smooth process and my car was done a week before it was supposed to be! I will use preferred auto body always!"
"My car was done before the estimated time, the damage was fixed and my car was returned very clean. Thank you"
"Service was super.I never expected the car to be done so soon."
"... communication about the progress of the repairs. Great work once the repairs were completed, which was ahead of the projected completion date." Read more
"The timeline was spot on and the info text updates were appreciated."
"The texts and emails are great and left no doubt about the status of the repairs"
"Excellent workmanship and excellent communication as the work was being done"
"Great service! Quality results! Very responsive and reliable communication!"
"You all have the best customer service. I was updated on my car how the progress was going. I would recommend you who needs there after an accident. ..." Read more
"Appreciate how communicative and thorough theyve been."

My Experience

Brian was very thorough in inspecting and taking photos of the damage, gave me estimate of cost and time it would take to repair. Brian kept me informed of the progress.

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Repair Quality

Customer Service

My Experience

I was pleasantly surprised with the entire process, from estimate to finished project! The paint was perfectly matched; car is like brand new! They had it finished early, and for under the quoted price!!

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Already have

Repair Quality

They were incredible, from start to finish!!!

Customer Service

Gary was very communicative the entire time!!!

Returned Clean

My Experience

My Experience

A job well done

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Repair Quality

Excellent job

Customer Service

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Repair Quality

Very satisfied

Customer Service

Returned Clean

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Customer Service

My Experience

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Returned Clean

My Experience

⭐⭐⭐⭐⭐ I had an amazing experience with Preferred Auto Body! The quality of their work was excellent, their rates were very reasonable, and the service was fast. Everyone was professional, friendly, and a pleasure to work with. It’s hard to find a business that delivers such great work at a fair price while making the whole process easy. I highly recommend Preferred Auto Body to anyone looking for quality auto body repairs and outstanding customer service! Annette Rhodes

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Repair Quality

It took awhile but you paid my deductible for that reason and it was appreciated.

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Looks great and they even cleaned my car inside and out! All done in the time promised even though they did have a few hold ups with parts! I am quite pleased.

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Repair Quality

Done within the time stated and so far, so good! Looks brand new! Kept me abreast the entire process, communication flawless.

Customer Service

Answered all questions satisfactorily and communication flawless.

Returned Clean

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Repair Quality

Absolutely the best car repair shop! And I should know as I have done a lot of damage while driving!!

Customer Service

Returned Clean

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Already recommended someone

Repair Quality

Very satisfied..this is the place to take your vehicle.

Customer Service

Great customer service. Fast an efficient..

Returned Clean

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Returned Clean

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See previous comments

Returned Clean

My Experience

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Returned Clean

My Experience

I was in good hands. They kept me in the loop about how my repairs were progressing. There was no drama. I told my mechanic shop about my experience and they said they will be sending business their way.

Likely to Recommend

I told my mechanic about my experience and they said they will definitely be sending people their way based on my experience.

Repair Quality

Great communication about the progress of the repairs. Great work once the repairs were completed, which was ahead of the projected completion date.

Customer Service

Excellent work.

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Repair Quality

Customer Service

Returned Clean