Caliber - Carson City

4.9 (3,769reviews)
96%
405 Moses Street,  Carson City,  NV  89703

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (3,769)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, proactive communication, and timely repairs. Many highlighted that their vehicles were returned looking brand new, with exceptional paint matching and craftsmanship. Frequent, transparent updates throughout the repair process were widely appreciated, giving customers peace of mind. Numerous reviews celebrated the professionalism, friendliness, and knowledgeability of the staff. Several customers noted their vehicles were completed ahead of schedule, and many expressed they would return and recommend the shop to others. A few customers, based on their own comments, noted areas for improvement including occasional delays due to parts, inconsistent communication in isolated cases, and minor finishing issues such as overspray or fitment gaps.
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"Again, the communication was top tier. From the day I brought my car in, everyone was so nice and it felt very welcoming."
"I love the text updates. Its very helpful to stay in the know without having to set time aside to call. The Carson ..." Read more
"... a rental was maxed and I had to pay my own money. I got know responses back until next day with excuse saying he didnt get message until the next when even though ..." Read more
"Would have appreciated more frequent updates, especially since part were delayed."
"... pick it up and it was not ready. Apparently those updates were sent without the local shop input." Read more

My Experience

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My Experience

Service was beyond what I expected, Eve kept me updated on status of my vehicle regular through text messaging which made it convenient with my busy schedule, it took longer that I’d like but it was worth all the wait. The bodywork was perfect and I left there feeling extremely satisfied. I would Highly recommend them, they were very professional.

My Experience

Everything looks great!

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Definitely would recommend.

Repair Quality

Looks great !

Customer Service

Really great, kept us informed all through the process.

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My Experience

The process went by smooth and easy the staff was very friendly.

My Experience

The repairs made brought my Ram back to a factory condition. Fit and finish on parts are within specs and the paint and clear-coat are outstanding. The staff established a clear line of communication and kept me up to date with each step of the repair process. Would recommend the Carson City facility and would use them again, if needed. Thanks

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Very pleased with the level of work you put in. The quality of your work, shows.

My Experience

They were great! Fast and a good job. Super friendly as well.

My Experience

10/10! Christine and eve were great to work with!

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My Experience

Eve & Christine were great to work with and very friendly through the entire process. My Jeep is back to being beautiful. The repairs look great.

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Awesome job

Customer Service

Absolutely the best.

My Experience

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I would recommend this shop apart from the parts gaps the service was great

Repair Quality

Although it’s fixed the parts and stuff don’t fit there are gaps noticeable gaps and clips that I had. Push back and still did not full align it’s repaired but I’m not happy with it

Customer Service

Quinn was great but again the way the repair and parts used and how it’s not flush and noticeable gaps

My Experience

Despite some processing delays due to the insurance company, everyone at Caliber — notably Eve — were most helpful and friendly throughout. The completed work looks great. Thanks!

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Despite some issues with the insurance company’s claims processing, the staff at Caliber in Carson City were outstanding. I commend Eve especially for her knowledgeable assessments and good customer service.

My Experience

Eve is the shiznit!

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Happy for the most part, however I noticed they scratched my rear window tinting. Please call me to set up repairs.

Customer Service

Returned Clean