Sierra Collision

4.9 (185reviews)
97%
6369 US 50 East Ste 1,  Carson City,  NV  89701
Bot
Shop AssistantSparkles

In operation 3 years.

Sierra Collision has been committed to restoring your vehicle to its original, pre-accident condition. Our skilled team of professionals will work directly with insurance to ensure that every detail of the repair process is taken care of, and you can have peace of mind knowing that your vehicle is in capable hands. With our robust equipment and exceptional attention to detail, we guarantee are work with a written lifetime warranty. We are proud to be the only OE Certified shop in the Carson Valley area!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 9:00 am - 4:00 pm
Tue 9:00 am - 4:00 pm
Wed 9:00 am - 4:00 pm
Thu 9:00 am - 4:00 pm
Fri 9:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Scion
Subaru
Toyota

Reviews (185)

Customers say
Overall Customer Satisfaction
Customers consistently praise Sierra Collision for exceptional service quality, with many noting outstanding craftsmanship that makes vehicles look brand new. The shop receives high marks for professional and friendly staff who demonstrate honesty, integrity, and genuine care for quality work. Communication stands out as a major strength, with customers appreciating regular updates throughout the repair process and detailed explanations of completed work. Many repairs are completed ahead of schedule, and customers frequently mention being pleasantly surprised by faster-than-expected turnaround times. Additional touches like vehicle cleaning and the friendly shop dog enhance the customer experience. While some customers noted occasional communication gaps or parts delays, the overwhelming feedback reflects high satisfaction and strong recommendations.
Select to learn more
"Sierra Collision is precisely what I was looking for. They did an excellent job and finished the job promptly."
"... the entire process. They consistently demonstrated professionalism, honesty, and integrity. Their provision of a same-day quote was notably ..." Read more
"This is the best shop I have ever dealt with."
"... a week due to bad weather. Lastly, they were all extremely nice folks who really care about the quality of the work they do and client service. Thank you ..." Read more
"The service was professional and fast! The work on my vehicle was perfect! The staff were friendly and ..." Read more
"That was what I appreciated most about Sierra Collision: keeping me informed."
"Made sure that I was aware of everything"
"Always giving us update with details"
"I could have used a little bit more communication but it was ok"

My Experience

Everyone is great there. Nathin really worked on the At Fault drivers insurance to get full payment for me. My car was fixed much faster than I thought it would be!

Likely to Recommend

My experience with Sierra Collision was great overall, and I would definitely recommend them. Nathin and his team were fantastic from start to finish. They kept me informed throughout the entire process and were there to help every step of the way, making the whole experience smooth and stress free. The estimate they provided was very accurate, and when I got my car back, it looked brand new. There were a few small marks that I don’t believe were there previously, likely from removing and reinstalling parts, but overall, I was very happy with the quality of the work and the service I received. Thank you to Nathin and the entire team at Sierra Collision for making the process so easy!

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

So far no problems

Customer Service

Friendly

Likely to Recommend

Repair Quality

Customer Service

Answered all my questions and concerns promptly. Extremely polite and listened well.

Likely to Recommend

Repair Quality

It was a very difficult time, yet Sierra Collision made every effort to make it all better. The car was returned in a very clean condition. the owner, Nathan, explained everything that was done in a very professional and understandable manner. They were always polite and returned calls when I left messages. I apologize for sounding impatient on the phone. I was stressed of course. It all worked out well and the workmanship was better than expected.

Customer Service

My Experience

The communication and customer service are amazing! Thank you!

Likely to Recommend

Not in question. Will definitely recommend to family and friends

Repair Quality

Customer Service

If I could give a higher than 10 score I would

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job, done on time, a pleasure to work with.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I was so greatful for a job well done on my cars hinny! But, what really got me, they cleaned the inside! My car went in all sad and dirty and came out looking shiny and new! ♥️

Customer Service

Loved the dog! 🐕

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Always great customer service with amazing work! Thanks to the Sierra Collision team!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Friendly, efficient, clear communication

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The service was professional and fast! The work on my vehicle was perfect! The staff were friendly and helpful!

Customer Service

Likely to Recommend

Customer Service

They broke my windshield and they didn’t take responsability