Collision Pros - Tahoe
In operation 47 years.
Collision Pros is a full service collision center. We are an I-Car gold status shop, which is the highest level of industry training recognition. We are certified and trained by most major manufacturers. Our shop is preferred by 9 out of 10 major insurance carriers. At Collision Pros your satisfaction isn't just a goal, it's a guarantee. We back all of our work with a written, lifetime warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 1:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bradly was great to work with, friendly receptionist, work done quickly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Collision pro did a great job. They did it in a timely matter and they were very courteous.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Collision Pros is great! My Jeep was hit from behind and they repaired it like new! They are very friendly! I was keep updated on the time line for repairs and give an estimated return day, they nailed it I could not be happy with the customer service and my jeep!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were honest and fair. I was very happy with the repairs. Also Sky was always kind and patient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. Great people to deal with!
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The outside of the car looks great, all damage was repaired as expected. However, the roof on the inside of my car is filthy with dirty hand prints.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
No complaints in any work that you guys have done for me or my wife.
Repair Quality - 4.0/5.0 -
My backseat passenger side door was not fixed. I’m expecting a call back from Collision Pros with a date I can bring my car back in and get it repaired. This repair was on the original claim so it was just missed. I get it, stuff happens, but I can’t give a 10 with this looming. The repairs that were made are wonderful and I have no doubt that eventually it will be a 10.
Customer Service - 5.0/5.0 -
Customer service was/is great. I got called when things were arriving later than expected and also when things arrived ahead of schedule. Your manager waited after closing for an extra 20 minutes so I could get there from work and pick up my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great. Awesome staff. Friendly and helpful. They kept me in the know. They finished the job on time.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
They are very friendly. And it is not chaotic in the office. I appreciated that. And I appreciated the coordination with the rental car company.
Repair Quality - 4.0/5.0 -
First thing I was told is that they would do an alignment due to tire being hit by the hit and run driver and I picked it up and they had not done the alignment. I had to come back another time and drop my car off for the alignment. And also the first time I picked up my car, by the time I drove down the street a part on my interior door fell off that they had not properly installed. So I had to come back an additional time for that.
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0 -
None
Repair Quality - 4.5/5.0 -
Need to replace damaged door trim
Customer Service - 4.5/5.0 -
Damaged crome strip on drivers side door.requested it to be replaced and haven’t heard from them in about a week
Likely to Recommend - 0.5/5.0 -
No customer service, completely blew my expectations of how bad a company can really perform. I will never recommend collision pros to anybody
Repair Quality - 2.5/5.0 -
So far yes, I haven’t had time to inspect the vehicle fully due to weather and personal reasons but it looks decent
Customer Service - 1.5/5.0 -
The customer service was minimal at best. For the (extremely long) 7 weeks my car was there for a relatively minor rear end accident I was called and notified 3 times. I/my parents stopped by a few times and were told “a few more days, one more week” etc. the body work is alright but the management seriously needs to be worked on as well as office staff. Completely unacceptable customer service as far as I am concerned
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Sky is amazing!