Collision Solution, LLC

5.0 (635reviews)

100%

(860) 953-8212

688 Oakwood Ave, West Hartford, CT 06110

100%

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688 Oakwood Ave
West Hartford, CT 06110

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About Collision Solution, LLC

See Photos

688 Oakwood Ave
West Hartford, CT 06110

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

Collision Solution is a family owned company that has been servicing the West Hartford area since 2005. Our goal is to provide quality repairs on a timely basis that not only look great but are safe too. We have all the newest state of the art equipment, including an aluminum welding station. We believe our customer service is second to none and we provide our customers with detailed updates every 2 days via phone call, email, or text.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:00 am - 4:00 pm
Tue	7:00 am - 4:00 pm
Wed	7:00 am - 4:00 pm
Thu	7:00 am - 4:00 pm
Fri	7:00 am - 4:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Honda

I-Car

Call

Website

Reviews (635)

Sort By:
Newest
Rating

502 Customers Rated

5 Stars

72.8% Complete

(462)
4 Stars

4.6% Complete

(29)
3 Stars

1.1% Complete

(7)
2 Stars

0.5% Complete

(3)
1 Star

0% Complete

(0)
< 1 Star

0.2% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, with many highlighting exceptional workmanship that leaves vehicles looking brand new. The team is frequently commended for their professionalism, friendliness, and knowledgeable staff. Regular text and email updates kept customers well-informed throughout the repair process, providing peace of mind. Timeliness was a strong point, with several repairs completed ahead of schedule. The shop also earned high marks for handling insurance coordination seamlessly and returning vehicles in immaculate condition. A few customers noted occasional delays, attributed largely to parts availability or insurance-related holdups, and one customer mentioned a concern about their vehicle being left unlocked overnight.

Select to learn more

Service Quality
Timeliness
Communication

"The staff was professional, friendly and skillful! I would highly recommend them to anyone!"

"Excellent Service. Superb Workmanship. Highly recommend!"

"I am thrilled with my car and the experience. I wrote a review on Google."

"great work, great service, great people working at collision solution. They are so kind and helpful. Thank you"

"... frequent updates on progress were much appreciated. And, the work on the car is outstanding." Read more

"Excellent job repairing my jeep and super quick turnaround!"

"Ready 5 days early"

"Earlier than I expected and was notified every step of the way."

"Did what they said, on time and with no surprises."

"There was a Delay in getting of the Parts as it was on Backorder"

"Amazing job in communicating"

"Excellent service. I appreciate the frequent updates via text."

"texts kept me involved in the process."

"Communication was excellent. The team is friendly and courteous."

"They were very communicative throughout the process"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The staff was professional, friendly and skillful! I would highly recommend them to anyone!"

"Excellent Service. Superb Workmanship. Highly recommend!"

"I am thrilled with my car and the experience. I wrote a review on Google."

"great work, great service, great people working at collision solution. They are so kind and helpful. Thank you"

"... frequent updates on progress were much appreciated. And, the work on the car is outstanding." Read more

"Excellent job repairing my jeep and super quick turnaround!"

"Ready 5 days early"

"Earlier than I expected and was notified every step of the way."

"Did what they said, on time and with no surprises."

"There was a Delay in getting of the Parts as it was on Backorder"

"Amazing job in communicating"

"Excellent service. I appreciate the frequent updates via text."

"texts kept me involved in the process."

"Communication was excellent. The team is friendly and courteous."

"They were very communicative throughout the process"

Suliman (Kia owner) reviewed 9/17/26

Susan (Nissan owner) reviewed 9/14/26

Yes, thank you!

Collision Solution recently did a great job of repairing my Nissan Rogue!

Quick response to any questions asked.

Elisabeth (Kia owner) reviewed 9/10/26

I appreciated the text updates and the car was finished two days before estimated👍 the car looked beautiful, great job and the inside was clean (a surprise) . Thank you

Great work, kept me informed, car looks great

As previously mentioned.

Joshua (Subaru owner) reviewed 9/7/26

Ray and his team are top notch. The whole process couldn’t have been smoother. I appreciated the updates as they worked on the car. Would highly recommend to anyone looking for body work.

Ray and team did a great job on the repair. Highly recommend!

Great

Kevin (Honda owner) reviewed 9/4/26

Ray was an excellent communicator and I am fully satisfied with the work done on my vehicle. I highly recommend Collision Solutions for repairs.

Tom (Jeep owner) reviewed 9/3/26

Marc (RAM owner) reviewed 8/27/26

Ray and the whole team at Collision Solutions are top notch artisans. Meticulous in every way. Top notch professionals. Highly recommend.

100% recommend

Ray and the collision solutions team are very professional and meticulous. Highly recommend.

Communication was excellent. The team is friendly and courteous.

Dennis (Ford owner) reviewed 8/12/26

Great job on time

Aaron (Toyota owner) reviewed 8/8/26

Jeffrey (Hyundai owner) reviewed 8/7/26

Matthew (Ford owner) reviewed 8/3/26

Dealing with Ray was a pleasure! Service was great, and my vehicle looks like new.

Elizabeth (Audi owner) reviewed 8/2/26

Daniel (Toyota owner) reviewed 7/23/26

Excellent job. Wonderful friendly cooperative team to work with.

Great service, great people, great quality work.

Jeffrey (Subaru owner) reviewed 7/22/26

Andrew (Kia owner) reviewed 7/16/26

They did a great job and had it done in a timely fashion. Seemless communication with insurance company.

Karen (Subaru owner) reviewed 7/2/26

I really liked Ray & his staff…they were great & friendly

Excellent Customer Service

Joann (Honda owner) reviewed 7/1/26

Location. Distant from us

Very satisfied

Stacey (Honda owner) reviewed 6/30/26

This is the second time I've used Collision Solution to repair my vehicle. They do exceptional work, are a certified Honda repair shop, set everything up with insurance, the rental car and deliver when promised. I knew my car was in good hands. The owner, Ray, and the office manager truly make an unfortunate situation stress free. I highly recommend Collision Solution for all your repair needs.

Janet (Mini owner) reviewed 6/29/26

Communicated updates, but pleasant to work with, when there is as a miscommunication solve quickly !!!

So helpful, clear information, kind, flexible and honest!!!

Gregory (Honda owner) reviewed 6/22/26

Fantastic job! Thank you! Please give willow a treat from me.

highest recommendation

Fantastic Job! Easy to work with and quick turnaround. No surprises!

Kind and efficient

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You should always ask your auto body shop if they offer a warranty on their repairs.

Collision Solution, LLC

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Collision Solution, LLC

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (635)

502 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -